2015 Volkswagen EOS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
49,800 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 33.3% |
| Steering behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 2 |
| Electrical System | 2 |
| Service Brakes | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
Air Bags: 2; Electrical System: 2; Service Brakes: 1; Structure:Body: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 2 |
| 2022 | 1 |
2021: 2; 2022: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11390845 · 2021-01-31 (January 31, 2021)
REPLACED ALL FOUR ABS WHEEL SENSORS. THE SENSORS EFFECTED ABS SYSTEM AND ALL EMERGENCY EQUIPMENT SUCH AS ALL AIRBAGS SRS DEALER ADVISED THAT THAT THIS HAS BEEN AN ISSUE WITH ALL MODELS IN THE VW LINE OF PRODUCTS.(GUNTHER VW OF DELRAY,FLORIDA(
Owner-reported narrative. 49,800 miles reported. Look up ODI 11390845 at NHTSA ↗
Owner report 11428827 · 2021-08-12 (August 12, 2021)
I was driving down the freeway at about 4:00 pm in the afternoon when my sunroof suddenly shattered. I was not near an overpass so nothing could have fallen on it. It was not an overly warm day so I don't think it was the heat. I can only conclude that it spontaneously exploded.
Owner-reported narrative. Look up ODI 11428827 at NHTSA ↗
Owner report 11449367 · 2022-01-29 (January 29, 2022)
The horn stopped working and the air bag icon warning light came on. The center console display is not working. My biggest concern is that of the Steering Wheel airbag not deploying in case of an accident. Told that there is a Clock Spring mechanism inside of the steering wheel that controls these functions and needs to be replaced. Cost is around$400-$600. Trying to determine why this safety feature was not recalled if in fact the air bag system was compromised with a faulty part. Need to know how to diagnose this defective part before I hav…
Owner-reported narrative. Look up ODI 11449367 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V329000 · Unknown Or Other
Reported: 2018-05-16 (May 16, 2018)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign record ↗19V014000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2019-01-11 (January 11, 2019)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
NHTSA campaign record ↗