2016 Volkswagen CC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
26 owner complaints analyzed
6 distinct recall campaigns
40,500 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 11 of 26 complaints (42.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 11.5% |
| Fuel system concerns | 3 | 11.5% |
| Electrical and battery issues | 2 | 7.7% |
| Transmission and shifting | 1 | 3.8% |
| Engine operation | 1 | 3.8% |
| Braking behavior | 1 | 3.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 11 |
| Fuel/Propulsion System | 7 |
| Electrical System | 4 |
| Unknown Or Other | 3 |
| Exterior Lighting | 2 |
| Service Brakes | 2 |
| Structure:Body | 2 |
| Engine | 1 |
Air Bags: 11; Fuel/Propulsion System: 7; Electrical System: 4; Unknown Or Other: 3; Exterior Lighting: 2; Service Brakes: 2; Structure:Body: 2; Engine: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 7; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (7). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 7 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 2 |
2017: 4; 2018: 4; 2019: 7; 2020: 1; 2021: 4; 2022: 4; 2023: 2
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 3 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11173730 · 2019-02-02 (February 2, 2019)
WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY RELATED BASED ON THE SAME DEFECT WHICH CAUSED A SIMILAR RECALL. THE AIRBAG SENSOR LIGHT WEN TON, HORN WOULDN'T WORK, ELECTRICAL COMPONENTS ON WHEEL WON'T WORK. BRINGING FOR REPLACEMENT OF CLOCKSPRING (SAME AS IN OTHER RECALL).
Owner-reported narrative. 41,000 miles reported. Look up ODI 11173730 at NHTSA ↗
Owner report 11472467 · 2022-07-06 (July 6, 2022)
The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.
Owner-reported narrative. Look up ODI 11472467 at NHTSA ↗
Owner report 11044520 · 2017-11-08 (November 8, 2017)
17V509 RECALL NUMBER ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. I AM VERY CONCERNED FOR MY SAFETY IN THE VW RECALL OF THE FUEL PUMP INJECTOR. CAPITAL VOLKSWAGON IN SAN JOSE WANTS ME TO CONTINUE DRIVING THE POTENTIAL …
Owner-reported narrative. Look up ODI 11044520 at NHTSA ↗
Owner report 11057246 · 2017-12-28 (December 28, 2017)
FUEL PUMP/PUSH START IGNITION. PUSH START IGNITION NOT RESPONDING WHILE TURNING VEHICLE TO OFF MODE.
Owner-reported narrative. Look up ODI 11057246 at NHTSA ↗
Owner report 11500563 · 2023-01-07 (January 7, 2023)
When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start, the vehicle operates normally, until the next cold start (vehicle is at rest for 30 or more minutes). Here is an example that shows the danger of this situation. When I back out onto my street, and I put the car in drive, a driver behind me expects…
Owner-reported narrative. Look up ODI 11500563 at NHTSA ↗
Owner report 11173513 · 2019-02-01 (February 1, 2019)
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING, THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL; HOWEVER, IT CRASHED INTO A CEMENT WALL. THE CONTACT SUSTAINED NECK, SHOULDER, AND ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (LOCATED AT 3001 OKEECHOBEE BOULEVARD, WEST PALM BEACH, FL 33409, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE…
Owner-reported narrative. 28,000 miles reported. Look up ODI 11173513 at NHTSA ↗