2013 Volkswagen CC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
148 owner complaints analyzed
5 distinct recall campaigns
46,500 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 74 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 88 of 148 complaints (59.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 14 | 9.5% |
| Steering behavior | 14 | 9.5% |
| Electrical and battery issues | 12 | 8.1% |
| Braking behavior | 9 | 6.1% |
| Fuel system concerns | 7 | 4.7% |
| Transmission and shifting | 3 | 2.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 88 |
| Engine | 19 |
| Fuel/Propulsion System | 16 |
| Electrical System | 15 |
| Steering | 8 |
| Wheels | 7 |
| Vehicle Speed Control | 6 |
| Service Brakes | 5 |
Air Bags: 88; Engine: 19; Fuel/Propulsion System: 16; Electrical System: 15; Steering: 8; Wheels: 7; Vehicle Speed Control: 6; Service Brakes: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 24 |
| 50,000 to 74,999 | 16 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 8 |
| 150,000 and above | 1 |
Under 25,000: 18; 25,000 to 49,999: 24; 50,000 to 74,999: 16; 75,000 to 99,999: 7; 100,000 to 149,999: 8; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (24). 74 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2013 | 6 |
| 2014 | 3 |
| 2015 | 10 |
| 2016 | 52 |
| 2017 | 42 |
| 2018 | 24 |
| 2019 | 7 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
2012: 1; 2013: 6; 2014: 3; 2015: 10; 2016: 52; 2017: 42; 2018: 24; 2019: 7; 2021: 1; 2022: 1; 2023: 1
Pattern summary
Air Bags leads the component reports. Engine operation appears in 14 complaint narratives. Steering behavior appears in 14 complaint narratives. Electrical and battery issues appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10492957 · 2013-01-14 (January 14, 2013)
THE VEHICLE BEGAN SHOWING SIGNS OF MALFUNCTION IN AUGUST OF 2012 (VEHICLE WAS LEASED THE END OF JUNE) WHEN IT WOULD TAKE SEVERAL ATTEMPTS TO START THE VEHICLE AND ONCE STARTED THE VEHICLE WOULD OCCASIONAL CUT OFF OR RUN REALLY ROUGH FOR ABOUT 30 MINUTES. THE ENGINE LIGHT STAYED ILLUMINATED FOR 2 DAYS. I TOOK THE CAR TO THE DEALER TO HAVE IT SERVICED AND AFTER 2 DAYS THEY WERE UNABLE TO REPLICATE THE PROBLEM. RETURNED VEHICLE TO ME WITH NO RESOLUTION. CAR RAN FINE FOR 4 MONTHS THEN ON DECEMBER 17TH THE SAME ISSUES BEGAN TO OCCUR BUT MORE SEVER…
Owner-reported narrative. 5,700 miles reported. Look up ODI 10492957 at NHTSA ↗
Owner report 10523543 · 2013-07-07 (July 7, 2013)
THE ENGINE STALLED WHILE DRIVING( SPEED 5-10MPH). STEERING WHEEL IMMEDIATELY AUTOMATICALLY LOCKED,LOST CONTROL OVER THE CAR.THE COMPUTER SHOWED A PROBLEM WITH THE BATTERY (THE SIGN WAS DISPLAYED FOR A FEW SECONDS). PUSHED THE BRAKES - BRAKES WORKED. REMOVED THE KEY AND STARTED THE CAR AGAIN, THE CAR STARTED UP AND EVERYTHING HAS STABILIZED. *TR
Owner-reported narrative. 10,000 miles reported. Look up ODI 10523543 at NHTSA ↗
Owner report 10514659 · 2013-06-01 (June 1, 2013)
UPON TURNING THE VEHICLE, THE ENGINE STARTS UP NORMALLY. HOWEVER AS SOON AS THE ENGINE IS STARTED UP, IN PARK MODE, THE STEERING WHEEL INSTANTLY BEGINS TO VIOLENTLY AND OUT OF CONTROL SHAKE, VIBRATE, TWISTS, AND SHAKE THE WHOLE VEHICLE. THE ACT DOES NOT STOP UNTIL THE VEHICLE IS TURNED OFF. THIS HAPPENS FOR AN ADDITIONAL THREE TO FOUR TIMES UNTIL THE VEHICLE IS TURNED OFF, AND STEERING WHEEL IS TURNED EITHER WAY UNTIL YOU FEEL IT LOCK INTO PLACE OR CLICK INTO PLACE. THIS HAPPENS AT LEAST ONCE A WEEK. THERE IS VIDEO OF THE INCIDENT. *TR
Owner-reported narrative. 22,000 miles reported. Look up ODI 10514659 at NHTSA ↗
Owner report 10459957 · 2012-05-29 (May 29, 2012)
I FOUND OUT VW HAS RE-DESIGNED THEIR BRAKES FOR A 'SOFT FEEL'. BUT THE BRAKES NOW TRAVEL ALMOST TO THE FLOOR WHEN SLOWLY PUSHED DOWN, AND YOU HAVE TO PUMP THE PEDAL TO GET A FEEL THAT THE BRAKES ARE TAKING EFFECT. IN FACT THE TRAVEL OF THE BRAKE PEDAL IS LOWER THAN THE LEVEL OF THE GAS PEDAL AND THIS IS WHERE THE SAFETY ISSUES COMES IN. BECAUSE OF THIS EXCESSIVE BRAKE PEDAL TRAVEL, I HAVE ON A NUMBER OF OCCASIONS FOUND MY FOOT PRESSING BOTH THE BRAKE AND GAS PEDALS AT THE SAME TIME. PARTICULARLY AT SLOW SPEEDS - LIKE IN HEAVY TRAFFIC, OR CO…
Owner-reported narrative. 200 miles reported. Look up ODI 10459957 at NHTSA ↗
Owner report 10605486 · 2014-06-24 (June 24, 2014)
I HAVE HAD VW CC'S SINCE 2009 AND HAVE BEEN TRADING THEM IN FOR A NEW MODEL EACH YEAR. UPON GETTING A 2013 VW CC I RETURNED TO THE DEALER THE WITHIN 72 HOURS OF PURCHASING THE CAR AS I HAVE BEEN HAVING STALLING ISSUES AT LOW SPEEDS (ESPECIALLY WHILE TURNING) DUE TO THE NATURE OF THE DSG TRANSMISSION. I HAVE BROUGHT MY VEHICLE BACK SEVERAL TIMES IN REGARDS TO THE SAME ISSUE. THE FIRST TIME, I WAS TOLD THAT THE FUEL PUMP NEEDED CHANGING (AT 36 MILES), THE SECOND, THIRD AND FOURTH TIMES I BROUGHT THE CAR INTO GUNTHER VW I WAS TOLD BY THE HEAD SERV…
Owner-reported narrative. 36 miles reported. Look up ODI 10605486 at NHTSA ↗
Owner report 10937432 · 2016-12-26 (December 26, 2016)
MY FUEL TANK HAD UNEXPLAINED DAMAGE TO THE FUEL NECK WHICH CAUSED THE NEED FOR THE ENTIRE TANK TO BE REPLACED. THE DAMAGE CAUSED THE GAS PUMPS TO SHUTOFF AND MAKING FUELING THE VEHICLE UNSAFE. THE TANK AND NECK ARE ONE UNIT. THE DEALER NOR THE MANUFACTURER CAN EXPLAIN HOW SOMETHING LIKE THIS COULD OF OCCURRED. THE CAR WAS NEVER IN ANY SORT OF ACCIDENT NOR WAS THERE ANY SIGNS OF DAMAGE ELSEWHERE TO THE VEHICLE.
Owner-reported narrative. 53,000 miles reported. Look up ODI 10937432 at NHTSA ↗
Owner report 10509015 · 2013-04-21 (April 21, 2013)
I BOUGHT A NEW VW CC THAT IS A 2.0T AND HAS A MANUAL TRANSMISSION. BEFORE BUYING AND JUST TEST DRIVING THE CAR, THE CAR DROVE JUST FINE. THE ISSUE IS THAT AFTER THE CAR WARMS UP FOR A WHILE, THE RPMS WILL HANG FOR A FEW SECONDS AFTER YOU LET OFF THE GAS. THIS CAUSES MANY SAFETY ISSUES AND I HAVE NOW FOUND OUT THAT ALL VW CARS MADE IN 2013 WITH THE 2.0T ENGINE HAVE THIS ISSUE. I ALMOST CRASHED THE CAR DUE TO THIS ISSUE A COUPLE WEEKS AGO WHEN IN SLOW STOP AND GO TRAFFIC. NOT ONLY IS THE REV HANG IS WEARING OUT CLUTCHES PREMATURELY AND MAKE…
Owner-reported narrative. 400 miles reported. Look up ODI 10509015 at NHTSA ↗