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2002 Subaru IMPREZA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

292 owner complaints analyzed

6 distinct recall campaigns

63,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 195 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip is the most frequently named component, appearing in 45 of 292 complaints (15.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior6722.9%
Fuel system concerns3512.0%
Transmission and shifting175.8%
Steering behavior134.5%
Engine operation41.4%
Electrical and battery issues10.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
45
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
42
Fuel System, Gasoline
40
Suspension
40
Visibility:Windshield
12
Structure:Body
10
Fuel/Propulsion System
8
Steering
8
Component breakdown data
CategoryCount
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip45
Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings42
Fuel System, Gasoline40
Suspension40
Visibility:Windshield12
Structure:Body10
Fuel/Propulsion System8
Steering8

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 45; Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings: 42; Fuel System, Gasoline: 40; Suspension: 40; Visibility:Windshield: 12; Structure:Body: 10; Fuel/Propulsion System: 8; Steering: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
28
25,000 to 49,999
44
50,000 to 74,999
42
75,000 to 99,999
24
100,000 to 149,999
33
150,000 and above
24
Reported problems by failure mileage data
CategoryCount
Under 25,00028
25,000 to 49,99944
50,000 to 74,99942
75,000 to 99,99924
100,000 to 149,99933
150,000 and above24

Under 25,000: 28; 25,000 to 49,999: 44; 50,000 to 74,999: 42; 75,000 to 99,999: 24; 100,000 to 149,999: 33; 150,000 and above: 24

25,000 to 49,999 miles has the most reports with usable mileage (44). 97 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
7
2002
50
2003
27
2004
44
2005
26
2006
20
2007
11
2008
19
2009
12
2010
7
2011
14
2012
8
2013
6
2014
3
2015
10
2016
6
2017
7
2018
3
2019
7
2020
2
2021
2
2022
1
Complaints over time data
CategoryCount
20017
200250
200327
200444
200526
200620
200711
200819
200912
20107
201114
20128
20136
20143
201510
20166
20177
20183
20197
20202
20212
20221

2001: 7; 2002: 50; 2003: 27; 2004: 44; 2005: 26; 2006: 20; 2007: 11; 2008: 19; 2009: 12; 2010: 7; 2011: 14; 2012: 8; 2013: 6; 2014: 3; 2015: 10; 2016: 6; 2017: 7; 2018: 3; 2019: 7; 2020: 2; 2021: 2; 2022: 1

Pattern summary

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip leads the component reports. Braking behavior appears in 67 complaint narratives. Fuel system concerns appears in 35 complaint narratives. Transmission and shifting appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10002828 · 2003-01-17 (January 17, 2003)

ABS FAILED RESULTING IN CAR CRASH. TS

Owner-reported narrative. 11,800 miles reported. Look up ODI 10002828 at NHTSA ↗

Owner report 10005965 · 2003-02-04 (February 4, 2003)

TRANSMISSION PROBLEMS. *AK

Owner-reported narrative. Look up ODI 10005965 at NHTSA ↗

Owner report 10006829 · 2003-01-08 (January 8, 2003)

I HAVE A CRACK THAT RUNS FROM THE TOP OF THE WINDSHIELD ON THE PASSENGER'S SIDE IN A "C" OR "L" SHAPED PATTERN AROUND THE REAR VIEW MIRROR TOWARD THE DRIVER SIDE. CONSTANT WITH MANY WRX OWNERS. IT HAS GROWN FROM 4 INCHES TO AROUND 12. THE WINDSHIELD WAS NOT HIT BY ANY DEBRIS TO THE BEST OF MY KNOWLEDGE. IF IT WAS THE DEBRIS WAS SMALL ENOUGH NOT TO NOTICE WHILE DRIVING, INDICATING THAT THE WINDSHIELD SHOULD HAVE WITH STOOD THIS IMPACT WITHOUT CRACKING. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770828

Owner-reported narrative. 6,000 miles reported. Look up ODI 10006829 at NHTSA ↗

Owner report 10008794 · 2002-05-02 (May 2, 2002)

WHEN BRAKING HARD, IF A SMALL BUMP IS ENCOUNTERED ABS WILL OFTEN ACTIVATE AND FAIL CAUSING LOSS OF STOPPING POWER. RELEASING THE BRAKE AND RE-APPLYING WILL RESTORE STOPPING POWER BUT NOT BEFORE GIVING THE DRIVER A GOOD SCARE. I HAVE NOT HIT ANYTHING YET BUT I HAVE HAD SEVERAL CLOSE CALLS, EVEN TAKING TO THE GRASS TO AVOID A COLLISION. DEALER COULD NOT REPLICATE. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761464

Owner-reported narrative. 10,000 miles reported. Look up ODI 10008794 at NHTSA ↗

Owner report 10009206 · 2002-05-05 (May 5, 2002)

SEVERE CLUTCH SHUDDER AT START OF FORWARD MOVEMENT. AFFECTED BY LOWER OUTSIDE TEMPS. IF CAR SITS IN COLD WEATHER AT FIRST USE OF CLUTCH SEVERE SHUDDER VIBRATES WHOLE VEHICLE. AS CLUTCH WARMS UP SHUDDER LESSENS BUT NEVER GOES AWAY. *TS *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761550

Owner-reported narrative. 12,000 miles reported. Look up ODI 10009206 at NHTSA ↗

Owner report 10012243 · 2003-03-21 (March 21, 2003)

THE CONSUMER SMELLED GAS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CLAMP ON THE FUEL LINE CAME LOOSE AND LEAKED FUEL. *NLM

Owner-reported narrative. Look up ODI 10012243 at NHTSA ↗

Owner report 10012404 · 2003-03-25 (March 25, 2003)

WHILE MAKING A TURN , VEHICLE SLID OFF THE ROAD, WITHOUT CAUSE OR WARNING. THE DEALERSHIP CANNOT LOCATE THE CAUSE OF THE PROBLEM.

Owner-reported narrative. 9,000 miles reported. Look up ODI 10012404 at NHTSA ↗

Owner report 10013943 · 2003-04-03 (April 3, 2003)

WHILE COMING TO A STOP AT ABOUT 30-35 MPH, THE BRAKES STOPPED WORKING FOR ABOUT 1-2 SECONDS. AT THE SAME TIME, THE FEEL OF THE BRAKE PEDAL SEEMED TO INDICATE THAT THE ABS SYSTEM HAD BEEN ACTIVATED. CAN'T RECALL IF THIS WAS OVER A BUMPY ROAD AS MENTIONED IN EARLIER COMPLAINTS. HAS OCCURRED AT LEAST TWICE - VERY SCARY AND DANGEROUS.

Owner-reported narrative. 12,385 miles reported. Look up ODI 10013943 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

02V282000 · Power Train:Automatic Transmission

Reported: 2002-10-30 (October 30, 2002)

CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.

Consequence: THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
04V128000 · Vehicle Speed Control:Cables

Reported: 2004-03-16 (March 16, 2004)

ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

Consequence: IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
04V342000 · Seats

Reported: 2004-07-14 (July 14, 2004)

ON CERTAIN SEDAN AND WAGON MODEL VEHICLES, THE LEFT FRONT BOLT THAT RETAINS THE FORWARD PART OF THE DRIVER'S SEAT TO THE SEAT SLIDE RAIL MAY LOOSEN. IF THE SEAT SLIDE RAIL BOLT LOOSENS, IT WILL EVENTUALLY FALL OUT, AND THE SEAT MAY SEPARATE FROM THE SEAT SLIDE.

Consequence: IN THE EVENT OF A CRASH, THE DRIVER MAY SUSTAIN MORE SEVERE INJURIES DUE TO THE SEAT MOVEMENT.

Remedy: DEALERS WILL INSTALL A NEW LEFT HAND DRIVER'S SEAT RAIL MOUNTING BOLT. THE RECALL BEGAN ON AUGUST 20, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
08V135000 · Latches/Locks/Linkages:Tailgate:Latch

Reported: 2008-03-24 (March 24, 2008)

SUBARU IS RECALLING 36,791 MY 2002-2003 IMPREZA WAGONS. THE STUD BOLT(S) OF REAR GATE STAY MAY HAVE BEEN TIGHTENED WITH INSUFFICIENT TIGHTENING TORQUE AND A GAP MAY HAVE RESULTED BETWEEN THE REAR GATE PANEL AND STUD BOLT BASE. AFTER REPEATED REAR GATE OPERATIONS (OPENING AND CLOSING), THE REAR GATE INNER PANEL AT THE WELDING NUT MAY BREAK, WHICH WILL LEAD TO DETACHMENT OF THE REAR GATE STAY, AND THE REAR GATE DROPPING DOWN.

Consequence: IN CASE SOMEONE IS UNDERNEATH OR NEAR THE REAR GATE, THERE IS A POSSIBILITY THAT A DROPPING REAR GATE PANEL MAY HIT THEM INCREASING THE RISK OF INJURIES.

Remedy: DEALERS WILL INSPECT TO SEE IF THERE IS ANY GAP AT THE STUD BOLT OF THE REAR GATE STAY INSTALLATION. IF A GAP IS FOUND, THE STUD BOLT WILL BE REMOVED TO CHECK FOR DAMAGE TO THE WELDING NUT. IF THE WELD NUT IS CRACKED, THE REAR GATE STAY WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 2, 2008. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
09V468000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2009-12-04 (December 4, 2009)

SUBARU IS RECALLING CERTAIN MODEL YEAR 2002 AND 2003 IMPREZA WRX VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF SOUTH DAKOTA, NEBRASKA, NORTH DAKOTA, MINNESOTA, IDAHO, IOWA, MONTANA, COLORADO, WISCONSIN, NEW YORK, WYOMING, MICHIGAN, ALASKA, NEW HAMPSHIRE, VERMONT, AND MAINE. DURING COLD STARTS, TYPICALLY UNDER EXTREMELY COLD TEMPERATURES, FUEL LEAKS IN THE FUEL DELIVERY LINE COULD OCCUR WHERE THE LINE CONNECTS WITH A RUBBER HOSE.

Consequence: FUEL LEAKS, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL LINE FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 31, 2009. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
11V464000 · Suspension:Front:Control Arm:Lower Arm

Reported: 2011-09-06 (September 6, 2011)

SUBARU IS RECALLING CERTAIN MODEL YEAR 2002-2007 IMPREZA, MODEL YEAR 2003-2008 FORESTER, AND MODEL YEAR 2005-2006 SAAB 9-2X VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2000 THROUGH NOVEMBER 26, 2007 ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, MASSACHUSETTS, MARYLAND, MICHIGAN, NEW HAMPSHIRE, NEW YORK, PENNSYLVANIA, VERMONT, WISCONSIN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MAINE, MINNESOTA, MISSOURI, NEW JERSEY, OHIO, RHODE ISLAND, WEST VIRGINIA AND THE DISTRICT OF COLUMBIA. THE FRONT LOWER CONTROL ARMS MAY BREAK AT THE HANGER BRACKETS DUE TO CORROSION IF THE HANGER BRACKET IS EXPOSED TO SALTY AND HUMID ENVIRONMENTS SUCH AS ROADS CONTAINING SNOW MELTING AGENT.

Consequence: A BROKEN CONTROL ARM CAN RESULT IN THE LOSS OF CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: SUBARU WILL HANDLE THEIR VEHICLES AND SAAB WILL HANDLE THEIRS. DEALERS WILL INSPECT THE DEGREE OF CORROSION OF THE FRONT LOWER CONTROL ARMS, AND WILL EITHER RUSTPROOF OR REPLACE THEM. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

NHTSA campaign record ↗