2024 Subaru CROSSTREK: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
115 owner complaints analyzed
2 distinct recall campaigns
10,050 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 31 of 115 complaints (27.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 17 | 14.8% |
| Steering behavior | 17 | 14.8% |
| Transmission and shifting | 2 | 1.7% |
| Electrical and battery issues | 2 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 31 |
| Exterior Lighting | 12 |
| Visibility/Wiper | 12 |
| Steering | 10 |
| Service Brakes | 8 |
| Electrical System | 7 |
| Forward Collision Avoidance: Warnings | 7 |
| Tires | 7 |
Unknown Or Other: 31; Exterior Lighting: 12; Visibility/Wiper: 12; Steering: 10; Service Brakes: 8; Electrical System: 7; Forward Collision Avoidance: Warnings: 7; Tires: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 103 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 9 |
| 2024 | 36 |
| 2025 | 48 |
| 2026 | 22 |
2023: 9; 2024: 36; 2025: 48; 2026: 22
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 17 complaint narratives. Steering behavior appears in 17 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11546036 · 2023-09-22 (September 22, 2023)
The contact owns a 2024 Subaru Crosstrek. The contact received notification of NHTSA Campaign Number: 23V551000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11546036 at NHTSA ↗
Owner report 11546745 · 2023-09-27 (September 27, 2023)
When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other 2024 crosstrek owners on reddit and facebook are reporting this problem.
Owner-reported narrative. Look up ODI 11546745 at NHTSA ↗
Owner report 11548397 · 2023-10-05 (October 5, 2023)
When driving the vehicle and turning left. A popping sound occurs
Owner-reported narrative. Look up ODI 11548397 at NHTSA ↗
Owner report 11553656 · 2023-11-05 (November 5, 2023)
- Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has thrown me into the seatbelt a few times and poses a significant risk of getting rear ended. I'm afraid the automatic steering system is going to throw me into a ditch. - The dealer can't reproduce it and no log is recorded by the car because it isn't…
Owner-reported narrative. Look up ODI 11553656 at NHTSA ↗
Owner report 11554662 · 2023-11-11 (November 11, 2023)
Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark/blind spots in the road when driving. When in a 55/65 mph zone, there are times I have to slow down to 30 mph so I can see an appropriate distance ahead of me. Turns and hills being the most severe instances. There are numerous other complaints on…
Owner-reported narrative. Look up ODI 11554662 at NHTSA ↗
Owner report 11554718 · 2023-11-12 (November 12, 2023)
Windshield crackers with no outside damage. Started on drivers side and is spreading across.
Owner-reported narrative. Look up ODI 11554718 at NHTSA ↗
Owner report 11556496 · 2023-11-22 (November 22, 2023)
I have had several of the safety systems on the vehicle shut off suddenly. Twice, I have taken the vehicle into the dealership to get it looked at and now I will have to do so for the third time. It is pretty concerning because it has to do with all the safety features.
Owner-reported narrative. Look up ODI 11556496 at NHTSA ↗
Owner report 11560259 · 2023-12-15 (December 15, 2023)
When slowing to park, with foot on brake, vehicle suddenly and unexpectedly surged forward going up an incline, side-swiping the parked car to the right of the driver, without any action taken by the driver. Safety at risk from uncontrolled car during sudden unexpected acceleration. Reported hours after event, police report filed, insurance claim filed. Dashboard during the event light up with multiple indicators. No prior unusual symptoms.
Owner-reported narrative. Look up ODI 11560259 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V551000 · Electrical System: Instrument Cluster/Panel
Reported: 2023-08-04 (August 4, 2023)
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Consequence: A short circuit may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
NHTSA campaign record ↗23V754000 · Power Train:Driveline:Driveshaft
Reported: 2023-11-09 (November 9, 2023)
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Consequence: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
NHTSA campaign record ↗