2024 Subaru CROSSTREK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
115 owner complaints analyzed
2 distinct recall campaigns
10,050 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 31 of 115 complaints (27.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 17 | 14.8% |
| Steering behavior | 17 | 14.8% |
| Transmission and shifting | 2 | 1.7% |
| Electrical and battery issues | 2 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 31 |
| Exterior Lighting | 12 |
| Visibility/Wiper | 12 |
| Steering | 10 |
| Service Brakes | 8 |
| Electrical System | 7 |
| Forward Collision Avoidance: Warnings | 7 |
| Tires | 7 |
Unknown Or Other: 31; Exterior Lighting: 12; Visibility/Wiper: 12; Steering: 10; Service Brakes: 8; Electrical System: 7; Forward Collision Avoidance: Warnings: 7; Tires: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 103 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 9 |
| 2024 | 36 |
| 2025 | 48 |
| 2026 | 22 |
2023: 9; 2024: 36; 2025: 48; 2026: 22
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 17 complaint narratives. Steering behavior appears in 17 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11553656 · 2023-11-05 (November 5, 2023)
- Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has thrown me into the seatbelt a few times and poses a significant risk of getting rear ended. I'm afraid the automatic steering system is going to throw me into a ditch. - The dealer can't reproduce it and no log is recorded by the car because it isn't…
Owner-reported narrative. Look up ODI 11553656 at NHTSA ↗
Owner report 11560259 · 2023-12-15 (December 15, 2023)
When slowing to park, with foot on brake, vehicle suddenly and unexpectedly surged forward going up an incline, side-swiping the parked car to the right of the driver, without any action taken by the driver. Safety at risk from uncontrolled car during sudden unexpected acceleration. Reported hours after event, police report filed, insurance claim filed. Dashboard during the event light up with multiple indicators. No prior unusual symptoms.
Owner-reported narrative. Look up ODI 11560259 at NHTSA ↗
Owner report 11570865 · 2024-02-08 (February 8, 2024)
The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at approximately 5 MPH and making a left turn, the vehicle experienced unintended acceleration almost causing the driver to lose control of the steering wheel before stopping the vehicle. The vehicle was later towed back to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,000.
Owner-reported narrative. 4,000 miles reported. Look up ODI 11570865 at NHTSA ↗
Owner report 11617582 · 2024-10-01 (October 1, 2024)
I purchased the vehicle used on 8/7/24 with 4,507 miles on it. On 8/13/24 while stopped at a red light in the fast lane, the car failed to accelerate and all the warning lights on the dashboard illuminated including the AT oil temp light which according the to owner's manual indicates the transmission. It stands for automatic transmission oil temperature. After turning on my hazard lights, I put the car in park and turned off the car and restarted it and I was able to pull into a parking lot. I had it towed to Subaru who said it was code p1868 …
Owner-reported narrative. Look up ODI 11617582 at NHTSA ↗
Owner report 11619942 · 2024-10-15 (October 15, 2024)
My 2024 Subaru Crosstrek was stopped at a red light behind a car. My cruise was disengaged after the car stopped and my foot was on the brake. Suddenly, the car lurched forward on its own and only stopped when I pressed hard on the brake and moved transmission from drive to park.
Owner-reported narrative. Look up ODI 11619942 at NHTSA ↗
Owner report 11546036 · 2023-09-22 (September 22, 2023)
The contact owns a 2024 Subaru Crosstrek. The contact received notification of NHTSA Campaign Number: 23V551000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11546036 at NHTSA ↗
Owner report 11761863 · 2026-09-03 (September 3, 2026)
While driving on the [XXX] my car lost power while in drive. I coasted onto the should. I could not get the car out of gear or put the car in park. I chocked the rear tire. I opened the hood. The positive cable had popped off the battery post. I got a piece of paper and created a temporary shim. The car drove home to where i found out on line i needed a battery shim. I purchased the shim at autozone for $6.00 and addressed the problem. I'm glad I did not end up like [XXX] on the LIE. FYI, I replaced my factory battery with a new AGM ba…
Owner-reported narrative. Look up ODI 11761863 at NHTSA ↗