2023 Subaru CROSSTREK: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
0 distinct recall campaigns
16,500 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 11 of 34 complaints (32.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 9 | 26.5% |
| Electrical and battery issues | 4 | 11.8% |
| Steering behavior | 3 | 8.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 11 |
| Electrical System | 6 |
| Visibility/Wiper | 6 |
| Engine | 5 |
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Service Brakes | 4 |
| Air Bags | 2 |
| Forward Collision Avoidance: Warnings | 2 |
Unknown Or Other: 11; Electrical System: 6; Visibility/Wiper: 6; Engine: 5; Forward Collision Avoidance: Automatic Emergency Braking: 4; Service Brakes: 4; Air Bags: 2; Forward Collision Avoidance: Warnings: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 32 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 6 |
| 2024 | 11 |
| 2025 | 9 |
| 2026 | 7 |
2022: 1; 2023: 6; 2024: 11; 2025: 9; 2026: 7
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 9 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11494749 · 2022-11-23 (November 23, 2022)
Got my 2023 Crosstrek sport 2 days ago with 6 miles on the odometer. When I first drove it on the freeway today, a rock chip larger than a quarter appeared on my front windshield. I was on an overpass entering the main freeway so I was only going at 55 mph, did not even hear a loud bang when it happened. But given the size and depth of the crack, I have to replace the whole piece of glass. It is bizarre and astonishing how fragile the quality of the brand new windshield is.
Owner-reported narrative. Look up ODI 11494749 at NHTSA ↗
Owner report 11502465 · 2023-01-18 (January 18, 2023)
Passenger door lock won't lock either with fob or manually. Was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. Subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. In the meantime, vehicle will need to be left parked and operated with passenger door unlocked.
Owner-reported narrative. Look up ODI 11502465 at NHTSA ↗
Owner report 11517966 · 2023-04-19 (April 19, 2023)
Overall I’m disappointed in the quality of the manufactured parts and accessories. It leads me to believe low grade materials were used in manufacturing this vehicle. My vehicle is brand new and has 2500 miles on it and the front windshield has a crack that is obvious to the naked eye that it was not caused by a rock hitting it while driving. If low grade quality (thin glass) was used to produce this vehicle and it easily breaks/cracks this is a safety hazard for drivers and passengers.
Owner-reported narrative. Look up ODI 11517966 at NHTSA ↗
Owner report 11520861 · 2023-05-07 (May 7, 2023)
A 12-in crack formed spontaneously in the window while I was sitting at a stoplight.
Owner-reported narrative. Look up ODI 11520861 at NHTSA ↗
Owner report 11526699 · 2023-06-12 (June 12, 2023)
I purchased this vehicle in January 2023 model. The issue is that the driver side seat is heating up when sitting in the seat even though the heated seat button is NOT on. This issue happens most but not all of the time and the seat will get so hot it feels like my bottom and lower back is burning on fire to the point where I am EXTREMELY distracted while driving. This is a safety hazard, I fear it is only a matter of time before I cause an accident due to this distraction because it is so unbearable that I cannot focus on driving. I have searc…
Owner-reported narrative. Look up ODI 11526699 at NHTSA ↗
Owner report 11548917 · 2023-10-08 (October 8, 2023)
Like many others with Subaru EyeSight acoustic auto glass, windshield is beginning to crack and pit despite never being outdoors, and not experiencing rock chipping. This glass is unsafe, costly, defective, and needs a recall. Issue appeard May 23, three months after purchase.
Owner-reported narrative. Look up ODI 11548917 at NHTSA ↗
Owner report 11555771 · 2023-11-18 (November 18, 2023)
Debris on the interstate (likely a rock from a dump truck a few vehicles ahead) hit the lower right corner of the windshield on the passenger side. The impact immediately caused a large chip and bullseye shaped crack almost six inches in diameter. The impact was loud enough to make my ears ring. I have not experienced this kind of sound or damage in other brand vehicles. The windshield needed to be replaced and paid for out of pocket. It was not covered by warranty or insurance.
Owner-reported narrative. Look up ODI 11555771 at NHTSA ↗
Owner report 11563930 · 2024-01-06 (January 6, 2024)
Dealer installed OEM trailer hitch and wiring harness as part of the new vehicle purchase agreement. Installed prior to my taking delivery at the selling Subaru Dealership. During a service visit today at a local RV/Trailer Retail/Service Center, the technician inspected my hitch and found loose/untightened trailer hitch attachment bolts. Luckly I have never pulled a trailer since purchasing the vehicle. No damage or accidents have occurred because of this. Service Tech (not by Subaru) tightened all the bolts to make sure my Subaru was safe…
Owner-reported narrative. Look up ODI 11563930 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.