2023 Subaru CROSSTREK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
0 distinct recall campaigns
16,500 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 11 of 34 complaints (32.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 9 | 26.5% |
| Electrical and battery issues | 4 | 11.8% |
| Steering behavior | 3 | 8.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 11 |
| Electrical System | 6 |
| Visibility/Wiper | 6 |
| Engine | 5 |
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Service Brakes | 4 |
| Air Bags | 2 |
| Forward Collision Avoidance: Warnings | 2 |
Unknown Or Other: 11; Electrical System: 6; Visibility/Wiper: 6; Engine: 5; Forward Collision Avoidance: Automatic Emergency Braking: 4; Service Brakes: 4; Air Bags: 2; Forward Collision Avoidance: Warnings: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 32 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 6 |
| 2024 | 11 |
| 2025 | 9 |
| 2026 | 7 |
2022: 1; 2023: 6; 2024: 11; 2025: 9; 2026: 7
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 9 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11578317 · 2024-03-19 (March 19, 2024)
Potential safety hazard ? Engine Auto start/stop feature for gas savings and emmisons control works by applying brakes and Engine shuts off, it restarts when brakes released. Normal operation, BUT I have noticed that unbuckeling the seatbelt or OPENING the DOOR will cause it to RESTART even though brakes are applied..this could cause an accident as it's an unexpected RESTART of the Engine in drive. Recommend this feature be disabled until door/seatbelt closed or seatbelt buckled or car in park before restart. Someone thinking car is OFF but…
Owner-reported narrative. Look up ODI 11578317 at NHTSA ↗
Owner report 11602997 · 2024-07-17 (July 17, 2024)
All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.
Owner-reported narrative. Look up ODI 11602997 at NHTSA ↗
Owner report 11563930 · 2024-01-06 (January 6, 2024)
Dealer installed OEM trailer hitch and wiring harness as part of the new vehicle purchase agreement. Installed prior to my taking delivery at the selling Subaru Dealership. During a service visit today at a local RV/Trailer Retail/Service Center, the technician inspected my hitch and found loose/untightened trailer hitch attachment bolts. Luckly I have never pulled a trailer since purchasing the vehicle. No damage or accidents have occurred because of this. Service Tech (not by Subaru) tightened all the bolts to make sure my Subaru was safe…
Owner-reported narrative. Look up ODI 11563930 at NHTSA ↗
Owner report 11736353 · 2026-05-07 (May 7, 2026)
Replaced battery 3 times. Believe this car has the parasitic battery issue. Attached on of the bills. Looking for the other 2.
Owner-reported narrative. Look up ODI 11736353 at NHTSA ↗
Owner report 11608807 · 2024-08-15 (August 15, 2024)
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Owner-reported narrative. Look up ODI 11608807 at NHTSA ↗
Owner report 11632612 · 2024-12-27 (December 27, 2024)
On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. …
Owner-reported narrative. Look up ODI 11632612 at NHTSA ↗