2025 Subaru CROSSTREK: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
43 owner complaints analyzed
0 distinct recall campaigns
8,000 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 13 of 43 complaints (30.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 7.0% |
| Braking behavior | 3 | 7.0% |
| Steering behavior | 2 | 4.7% |
| Engine operation | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 13 |
| Lane Departure: Assist | 7 |
| Visibility:Rearview Mirrors/Devices:Exterior | 6 |
| Electrical System | 5 |
| Visibility/Wiper | 4 |
| Air Bags | 3 |
| Forward Collision Avoidance: Warnings | 3 |
| Lane Departure: Warning | 3 |
Unknown Or Other: 13; Lane Departure: Assist: 7; Visibility:Rearview Mirrors/Devices:Exterior: 6; Electrical System: 5; Visibility/Wiper: 4; Air Bags: 3; Forward Collision Avoidance: Warnings: 3; Lane Departure: Warning: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 39 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 25 |
| 2026 | 18 |
2025: 25; 2026: 18
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 3 complaint narratives. Braking behavior appears in 3 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11634028 · 2025-01-04 (January 4, 2025)
Recently bought this car. Headlights are problematic and dangerous. For one, there are unusual dark spots in the SRH headlights. Even if you turn off SRH, they are still there. Very distracting and feel unsafe driving at night. Also, headlights are dim and do not sufficiently illuminate road. . When driving at night with low beams, I get a distinct demarcation line which I have to look under to see the road. The upper half of the windshield is completely dark while the lower half is clear. This is also very distracting and feels unsafe driving.…
Owner-reported narrative. Look up ODI 11634028 at NHTSA ↗
Owner report 11649346 · 2025-03-19 (March 19, 2025)
Driver side mirror has a vibrating issue at high speed or bumpy road. The visibility is impacted and causing motion sickness. It can create a safety issue if the manufacturer or dealership is not able to fix or address the issue properly This issue has been confirmed by multiple people including delearship technicians. Per dealership technicians, this is the way crosstrek is for 2024/2025 model. The dealership tried to correct by installing more insulation. Unfortunately it does not help.
Owner-reported narrative. Look up ODI 11649346 at NHTSA ↗
Owner report 11658700 · 2025-05-03 (May 3, 2025)
On [XXX], at [XXX] , my sunroof spontaneously exploded outwards while driving at 65mph going north bound. There was not an object that struck the vehicle. The next vehicle ahead of me was nearly 1/4 mile ahead of me. I was driving down the road, heard a loud pop, followed by a wind whistling noise. I opened my sunroof sliding cover to find shattered glass and some glass falling to my face. I contact the dealer and have a appointment scheduled for the 5th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552…
Owner-reported narrative. Look up ODI 11658700 at NHTSA ↗
Owner report 11663697 · 2025-05-29 (May 29, 2025)
The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving at night, the strip on the front windshield failed to function as intended. The contact stated that the strip was designed to keep the top section of the front windshield dark to avoid the glare from the headlights of oncoming vehicles, while the bottom section of the windshield was clear. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The vehicle was taken to the dealer; however, no c…
Owner-reported narrative. 6,000 miles reported. Look up ODI 11663697 at NHTSA ↗
Owner report 11668032 · 2025-06-19 (June 19, 2025)
My wife was almost killed yesterday in a 2025 Subaru Crosstrek. She was hit by a side impact at over 35 mph through the driver's door, and the airbags didn't work. The side doors locked and buckled from the impact. Firefighters pulled my wife out of the car through the passenger door. What a piece of junk. Don't trust that junk.
Owner-reported narrative. Look up ODI 11668032 at NHTSA ↗
Owner report 11678306 · 2025-08-04 (August 4, 2025)
The contact owns a 2025 Subaru Crosstrek. The contact stated that while stopped at a gas station, the gas lid failed to open unless the vehicle was unlocked. The contact stated that the vehicle could not be refueled unless it was unlocked, which the contact considered to be a safety concern. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The contact was provided with training on how to operate the vehicle. The manufacturer was notified of the issue and informed that the vehicle needed to be unlocked while refueli…
Owner-reported narrative. 250 miles reported. Look up ODI 11678306 at NHTSA ↗
Owner report 11681481 · 2025-08-18 (August 18, 2025)
I bought my Subaru new from a dealer on Friday. Upon driving it off the lot, the driver side mirror vibrated so much that it made the mirror's image blurry. You can not accurately judge traffic behind you to tell if it is safe to merge. There is a technical service bulletin about this problem and the dealer tried to make that repair today, Monday morning. The repair did not fix the problem and the mirror is still creating an unsafe driving experience. The dealer was able to reproduce the issue and is documented on paper. Subaru has neglected to…
Owner-reported narrative. Look up ODI 11681481 at NHTSA ↗
Owner report 11682610 · 2025-08-23 (August 23, 2025)
Lane-keep assist function has stopped working correctly. Warning light on dashboard. On a 3 lane freeway, on left side of vehicle the car drifts over the dividing line into traffic before there is a nudge. On right side car goes way over the line and doesn't nudge at all. I've taken it 3 times to dealership fod repair and they dismiss my concerns.
Owner-reported narrative. Look up ODI 11682610 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.