2017 Ram PROMASTER: complaints, problems and recalls

MY 2017 DODGE RAM PROMASTER'S ACCELERATOR STUCK WHEN MY VEHICLE WAS PLACED IN REVERSE CAUSING THE VEHICLE TO ACCELERATOR AT FULL THROTTLE AND HIT A STEEL GUARD POLE CAUSE MAJOR DAMAGE TO THE REAR END. WHEN IT WAS PLACED IN DRIVE TO MOVE FORWARD OFF THE GUARD POLE IT ACCELERATED AT FULL THROTTLE AGAIN CRASHING INTO A STEEL FENCE AND GATE POLE CAUSING MAJOR DAMAGE TO THE FRONT OF VEHICLE. THE VEHICLE HAS LESS THAN 4000 MILES. WE WERE NOT TURNING. THE MOVEMENT WAS STRAIT FORWARD AND BACKWARD IN A STRAIT LINE MOTION. FORTUNATELY WE WERE IN A …

Owner-reported narrative. 3,500 miles reported. Look up ODI 10955352 at NHTSA ↗

THE INTERIOR CABIN DESIGN IS LACKING ANY PASSIVE "GRAB HANDLE" FOR THE PASSENGER EITHER FOR INGRESS OR EGRESS OR FOR PASSENGER SAFTEY DURING TRAVEL.

Owner-reported narrative. 200 miles reported. Look up ODI 10972153 at NHTSA ↗

NHTSA SAFETY RECALL 17V-108 CAMPAIGN 144 LP HOSE! PURCHASED THE TRAVATO ON APRIL 28TH WHEN RECALL WAS ALREADY IN AFFECT THE REPAIR RECALL WAS NOT FIXED BUT THEY DELIVERED THE VEHICLE TO ME KNOWING THIS! GOT A RECALL NOTICE FROM THEM ON MAY 8TH (CERT MAIL) TELLING ME OF THE RECALL. I HAVE MADE ARRANGEMENTS FOR REPAIRS ON MAY 19TH MUST DRIVE IT TO TAMPA FL FROM JACKSONVILLE FL AT MY TIME NO EXPENSE . WILL IT BE SAFE TO DRIVE AND DO I HAVE ANY GROUNDS FOR COMPENSATION IN THIS MATTER! LAZY DAY SERVICE MANAGER SAID THEY DID NOT HAVE TIME TO FIX IT…

Owner-reported narrative. 1,508 miles reported. Look up ODI 10985486 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 RAM PROMASTER. THE CONTACT STATED THAT THE INSTRUMENT PANEL ILLUMINATED TOO DIMLY, WHICH CAUSED THE SPEEDOMETER TO BE DIFFICULT TO VIEW WHILE DRIVING IN THE DAYTIME. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE, STERLING HEIGHTS, MI 48313, PHONE NUMBER: [phone removed]) WHO STATED THAT THE LIGHT WAS DIM AND COULD NOT SERVICE THE VEHICLE BECAUSE IT WAS DESIGNED IN THAT MANNER. THE CONTACT WAS ADVISED TO CONTACT CUSTOMER CARE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS …

Owner-reported narrative. 600 miles reported. Look up ODI 11030497 at NHTSA ↗

TPMS SYSTEM INOPERABLE. ONGOING FOR 3RD CONSECUTIVE MONTH WITHOUT REPAIR SOLUTION FROM RAM. INSTRUCTED TO CONTINUE DRIVING UNTIL ENGINEER IS AVAILABLE NEXT YEAR.

Owner-reported narrative. 7,000 miles reported. Look up ODI 11051679 at NHTSA ↗

1 THE LIGHT COMING ON OFF ON DASH BOARD ITS SAYING RUNNING LIGHTS OUT I CHECK ALL THE LIGHTS EVERYTHING WORKING ITS JUST COMING ON AND OFF ITS SELF WHEN MY HEADLIGHTS ITS ON . ON MY VEHICLES EVEN DOESNT HAVE THE RUNNNING LIGHTS 2 IM ADDING ANTIFREEZE LIKE EVERY 10K TO 15K MILLES DEALER TOLD ME THAT NORMAL 3 ENGINE HAVE SOME VIBRATION SHAKING LOOKS LIKE LOOSING POWER

Owner-reported narrative. Look up ODI 11073437 at NHTSA ↗

HEAD LIGHT BULB ELECTRICAL SHORT BLOWING LIGHTS OUT ALL THE TIME. READ ONLINE COMPLAINTS. THOUSANDS OF COMPLAINTS FOR THE HEADLIGHT BULBS.

Owner-reported narrative. Look up ODI 11120032 at NHTSA ↗

AMBIENT TEMP SENSOR FAILURE IN MIRROR..NOT A SERVICEABLE SENSOR..MUST REPLACE THE ENTIRE UNDAMAGED MIRROR AT A COST OF $ 389.00 DOLLARS.

Owner-reported narrative. 45,000 miles reported. Look up ODI 11152883 at NHTSA ↗

Reported: 2016-12-16 (December 16, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.

Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.

Reported: 2017-04-25 (April 25, 2017)

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Reported: 2017-12-08 (December 8, 2017)

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Reported: 2019-04-18 (April 18, 2019)

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Reported: 2019-03-01 (March 1, 2019)

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Reported: 2019-04-29 (April 29, 2019)

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Reported: 2019-11-15 (November 15, 2019)

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence: An overheated fan motor increases the risk of a fire.

Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Reported: 2020-01-23 (January 23, 2020)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Reported: 2020-10-15 (October 15, 2020)

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.