Ram PROMASTER transmission problems
93 complaint narratives mention transmission terms.
Key facts
630 owner complaints analyzed
45 distinct recall campaigns
31,000 mi median reported failure mileage
Scope: 2014 to 2026 model years. Data snapshot: . 224 complaints include usable failure mileage.
Transmission and shifting evidence
93 of 630 complaints match this topic (14.8%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10572523 · 2014-03-15 (March 15, 2014)
IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTARTED. 2) HEATED MIRRORS DON'T HEAT 3) BACKUP CAMERA DOESN'T ALWAYS COME ON UNTIL GOING FORWARD 4) BACKUP CAMERA WAS STUCK ON FOR 2 DAYS 5) SEAT BELT WARNING CHIMED FOR 1 AND 1/2 DAYS 6) WIPER BLADE BROKE 7) SLIDER DOOR IS TOO HARD …
Owner-reported narrative. 450 miles reported. Look up ODI 10572523 at NHTSA ↗
Owner report 10690640 · 2015-02-25 (February 25, 2015)
THIS VAN IS A DIESEL VAN WITH AND AUTOMATIC MANUAL TRANSMISSION AND HAS NO PARK FOR THE TRANSMISSION SO THE ONLY PARKING SYSTEM IS THE HAND BRAKE. YOU CANNOT SHUT OF THE VAN AND PUT IT IN GEAR TO STOP IT AS IT WILL STILL ROLL, THIS IS IMPORTANT TO UNDERSTAND THAT THE ONLY WAY TO KEEP THIS VEHICLE FROM ROLLING IS THE HAND BRAKE. WHEN THE TEMPERATURE OUTSIDE FIRST DROPPED BELOW 30 DEGREES THE PARKING BRAKE WHEN SET WILL NOT RELEASE. THIS IS NOT ALL BECAUSE NOW THE PARKING BRAKE WILL LOCK UP WHEN YOU TRY TO BACK UP EVEN WHEN NOT ENGAGED AND WILL…
Owner-reported narrative. 2,500 miles reported. Look up ODI 10690640 at NHTSA ↗
Owner report 10850374 · 2016-03-18 (March 18, 2016)
PROMASTER 3500 CUT AWAY WINNEBAGO TREND RV CRUISE CONTROL ACTIVATION CAUSES MULTI WARNING LIGHTS ON INSTRUMENT CLUSTER. WARNINGS FOR THROTTLE CONTROL, BATTERY/CHARGE SYSTEM, DEF LEVEL ? (NOT DIESEL GASOLINE UNIT), TRANSMISSION SHIFTS ERRATIC AND NOT ENGUAGE INTO 6TH / OD GEARS. FACTORY SUPPORT UNABLE TO RESOLVE JUST SWAPPING PARTS REQUIRES VEHICLE TO SIT AT DEALER FOR 30DAYS JUST TO ORDER REPLACEMENT CLUSTER. SLOW AND UN-COORDINATED SUPPORT FROM CHRYSLER, THIS IS THE 3RD TIME REPAIRS HAVE HAD TO BE ESCALATED TO PROMASTER HOTLINE
Owner-reported narrative. 8,500 miles reported. Look up ODI 10850374 at NHTSA ↗
Owner report 10956736 · 2017-02-24 (February 24, 2017)
THE VAN WOULD JUMP OUT OF 6TH GEAR WHILE DRIVING, IT WOULD REQUIRE A RESTART TO RESET THE VAN SO IT WOULD GO INTO GEAR AGAIN. THIS VAN IS AN AUTOMATED/MANUAL TRANSMISSION A RESTART REQUIRES THAT THE BRAKE PEDAL IS DEPRESSED WHILE STARTING. THIS SITUATION REQUIRED THAT I MANAGE TO GET OFF TO THE SHOULDER OF THE ROAD SO NOT TO BE IN HARMS WAY. IT WAS A CHALLENGE TO GET OFF THE ROADWAY, THERE WAS NO WARNING OF WHEN THE TRANSMISSION WOULD JUMP OUT OF GEAR. I TOOK THE VAN IN FOR REPAIR AND SOME CLUTCH PARTS WERE REPLACED; THAT DID NOT STOP THE JUMP…
Owner-reported narrative. 58,000 miles reported. Look up ODI 10956736 at NHTSA ↗
Owner report 11006496 · 2017-07-20 (July 20, 2017)
TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO DRIVE, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ROYAL GATE DODGE CHRYSLER JEEP RAM LOCATED AT: 15502 MANCHESTER RD, ELLISVILLE, MO 63011, TEL: (636)394-3400, TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Owner-reported narrative. 116,000 miles reported. Look up ODI 11006496 at NHTSA ↗