2018 Ram PROMASTER CITY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
2 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 7 of 16 complaints (43.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 37.5% |
| Steering behavior | 4 | 25.0% |
| Engine operation | 3 | 18.8% |
| Electrical and battery issues | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 7 |
| Electrical System | 3 |
| Exterior Lighting | 2 |
| Power Train | 2 |
| Engine And Engine Cooling | 1 |
| Fuel/Propulsion System | 1 |
| Seat Belts | 1 |
| Service Brakes | 1 |
Engine: 7; Electrical System: 3; Exterior Lighting: 2; Power Train: 2; Engine And Engine Cooling: 1; Fuel/Propulsion System: 1; Seat Belts: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 1 |
Under 25,000: 2; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (3). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 5 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 2 |
2019: 1; 2020: 3; 2021: 5; 2022: 2; 2023: 1; 2024: 2; 2025: 2
Pattern summary
Engine leads the component reports. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 4 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11245445 · 2019-08-21 (August 21, 2019)
THE BRAKES OVERHEATED CAUSING A FIRE.
Owner-reported narrative. 1,000 miles reported. Look up ODI 11245445 at NHTSA ↗
Owner report 11309309 · 2020-02-15 (February 15, 2020)
REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.
Owner-reported narrative. 29,000 miles reported. Look up ODI 11309309 at NHTSA ↗
Owner report 11366989 · 2020-10-29 (October 29, 2020)
TL* THE CONTACT OWNS A 2018 RAM PROMASTER CITY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE L.T. BEGNAL MOTOR COMPANY (129 RT 28, KINGSTON, NY 12401, [phone removed]) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE POWER STEERING WAS LEAKING FLUID AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V14900…
Owner-reported narrative. 40,000 miles reported. Look up ODI 11366989 at NHTSA ↗
Owner report 11377257 · 2020-12-01 (December 1, 2020)
ENGINE RADIATOR COOLING FAN SIEZED UP AND BECAME VERY HOT. COULD START FIRE AS WELL AS OVERHEAT ENGINE PROBLEM. PROBLEM FOUND ON A COOL DAY SITTING IDLING. VEHICLE WON'T BE 2 YEARS IN SERVICE FOR ANOTHER 3 MONTHS
Owner-reported narrative. 198,000 miles reported. Look up ODI 11377257 at NHTSA ↗
Owner report 11395512 · 2021-02-10 (February 10, 2021)
REAR PULSE-WITH MODULATION LAMPS TAIL LIGHT (TAIL LIGHT/BRAKE LIGHT LAMP) DO NOT COME ON RIGHT AWAY WHEN LIGHT IS ACTIVATED. MESSAGE IS DISPLAYED ON DASHBOARD THAT RUNNING LIGHTS ARE OUT. HOWEVER, AFTER BRIEFLY APPLYING BRAKE PEDAL, MESSAGE GOES AWAY AND MENTIONED ABOVE LAMP COMES ON AT LOWER BRIGHTNESS (TAIL LIGHT MODE).
Owner-reported narrative. 350 miles reported. Look up ODI 11395512 at NHTSA ↗
Owner report 11416060 · 2021-05-11 (May 11, 2021)
THE LOW OIL SENSOR DOES NOT GIVE ANY TYPE OF WARNING, MESSAGE, OR STORE A FAULT CODE IN THE VEHICLE. THIS VEHICLE IS NORMALLY DRIVEN BY MY WIFE OR DAUGHTER. ON 2 OCCASIONS THE VEHICLE HAS BEEN IN MOTION COMING UP TO A STOP SIGN AND WHEN THE BRAKES WERE APPLIED THE VEHICLE DIED AND WOULD NOT RESTART. AFTER A PERIOD OF TIME, APPROXIMATELY 15 MINUTES IN THE FIRST CASE, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DODGE/RAM DEALER. THE VEHICLE WAS CHECKED FOR FAULT CODES AND NONE WHERE FOUND, AND THE VEHICLE WAS PERFORMI…
Owner-reported narrative. 30,000 miles reported. Look up ODI 11416060 at NHTSA ↗
Owner report 11433348 · 2021-09-17 (September 17, 2021)
Radiator fan has failed at 57,000 miles causing my engine to overheat.
Owner-reported narrative. Look up ODI 11433348 at NHTSA ↗
Owner report 11434040 · 2021-09-23 (September 23, 2021)
Power steering gear has cracked and is leaking
Owner-reported narrative. Look up ODI 11434040 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V129000 · Equipment:Other:Labels
Reported: 2018-02-22 (February 22, 2018)
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
NHTSA campaign record ↗18V149000 · Steering:Rack And Pinion
Reported: 2018-03-06 (March 6, 2018)
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Consequence: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
NHTSA campaign record ↗