2019 Ram PROMASTER CITY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
1 distinct recall campaigns
3,200 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 4 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 5 complaints (20.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 2 | 40.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Electrical System | 1 |
| Electrical System: Instrument Cluster/Panel | 1 |
| Steering | 1 |
| Structure | 1 |
Air Bags: 1; Electrical System: 1; Electrical System: Instrument Cluster/Panel: 1; Steering: 1; Structure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2024 | 1 |
2019: 1; 2020: 1; 2021: 1; 2022: 1; 2024: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11290779 · 2019-12-22 (December 22, 2019)
I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I TOOK THE STEERING WHEEL IN THE TEETH , BROKE BOTH MY HANDS. ATTENTION!!! 2019'S ARE NOT YET ON RECALL LIST. PLEASE RESPOND XXXX ACCIDENT (DECEMBER 4, 2019) I CAN ONLY TESTIFY TO MY OWN DIRECT EXPERIENCE WITH VIN/ XXXX. COMMERCIAL VAN 'PARTS OF THIS …
Owner-reported narrative. 2,900 miles reported. Look up ODI 11290779 at NHTSA ↗
Owner report 11326408 · 2020-05-28 (May 28, 2020)
THE SPEEDOMETER STOPPED WORKING... *TR
Owner-reported narrative. 225 miles reported. Look up ODI 11326408 at NHTSA ↗
Owner report 11414003 · 2021-04-26 (April 26, 2021)
I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.
Owner-reported narrative. 3,500 miles reported. Look up ODI 11414003 at NHTSA ↗
Owner report 11469400 · 2022-06-15 (June 15, 2022)
The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11469400 at NHTSA ↗
Owner report 11574304 · 2024-02-27 (February 27, 2024)
The entire dash went black and is no longer operational.
Owner-reported narrative. Look up ODI 11574304 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V728000 · Exterior Lighting:Turn Signal
Reported: 2021-09-21 (September 21, 2021)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
NHTSA campaign record ↗