2018 Nissan MURANO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
113 owner complaints analyzed
2 distinct recall campaigns
17,400 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 67 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 29 of 113 complaints (25.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 30 | 26.5% |
| Electrical and battery issues | 9 | 8.0% |
| Transmission and shifting | 7 | 6.2% |
| Engine operation | 2 | 1.8% |
| Steering behavior | 2 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 29 |
| Service Brakes | 26 |
| Vehicle Speed Control | 23 |
| Electrical System | 21 |
| Forward Collision Avoidance: Automatic Emergency Braking | 9 |
| Electronic Stability Control (Esc) | 8 |
| Forward Collision Avoidance: Warnings | 8 |
| Forward Collision Avoidance: Adaptive Cruise Control | 7 |
Unknown Or Other: 29; Service Brakes: 26; Vehicle Speed Control: 23; Electrical System: 21; Forward Collision Avoidance: Automatic Emergency Braking: 9; Electronic Stability Control (Esc): 8; Forward Collision Avoidance: Warnings: 8; Forward Collision Avoidance: Adaptive Cruise Control: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 44 |
| 25,000 to 49,999 | 19 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 44; 25,000 to 49,999: 19; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (44). 46 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 15 |
| 2019 | 33 |
| 2020 | 19 |
| 2021 | 11 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 7 |
| 2025 | 16 |
| 2026 | 3 |
2018: 15; 2019: 33; 2020: 19; 2021: 11; 2022: 5; 2023: 4; 2024: 7; 2025: 16; 2026: 3
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 30 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11074444 · 2018-02-23 (February 23, 2018)
I HAVE A PROBLEM WITH THE LOW BEAM HEADLIGHTS. I WAS DRIVING DOWN A BACK ROAD ( NO STREET LIGHTS) WHEN I NOTICED THAT MY LOW BEAM HEADLIGHTS ONLY ILLUMINATED ABOUT 50 OR 60 FEET IN FRONT OF THE VEHICLE. IT APPEARS THAT AFTER THE 50 OR 60 FEET MY HEADLIGHTS ARE BLACKED OUT LIKE A SCREEN IS IN FRONT OF THE HEADLIGHTS. THIS ALMOST CAUSED ME TO MISS A TURN AND RUN OFF THE ROAD. THE ISSUE IS THAT WHEN ON UNLIT STREETS AT NIGHT YOU WILL ONLY SEE WHAT IS DIRECTLY IN FRONT OF YOUR CAR. ANY SPEED AT ALL WILL CAUSE YOU TO OVERDRIVE YOUR HEADLIGHTS. I CAL…
Owner-reported narrative. 65 miles reported. Look up ODI 11074444 at NHTSA ↗
Owner report 11097328 · 2018-05-22 (May 22, 2018)
THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT CAME ON 14 TIMES THROUGHOUT THE DAY WHILE DRIVING. THERE WERE NO OTHER CARS AROUND AND THERE WAS NO APPARENT REASON THAT THE CHIME & WARNING LIGHT SHOULD HAVE COME ON.
Owner-reported narrative. 192 miles reported. Look up ODI 11097328 at NHTSA ↗
Owner report 11097676 · 2018-05-23 (May 23, 2018)
I CONTACTED PELTIER NISSAN LAST WEEK TO SCHEDULE REPAIR OF THE AUDIBLE ALERT FOR DRIVERS SIDE SEAT BELT. I AM GETTING NO AUDIBLE ALARM WHEN DRIVING DOWN THE ROAD WITHOUT MY SEATBELT HOOKED. I BROUGHT THE CAR IN TODAY, MAY 23, 2018 AND THEY HAD THE CAR FOR OVER 4 HOURS. WHEN THEY CALLED, THE SERVICE PERSONNEL TOLD ME THAT THEY CHECKED OTHER 2018 CARS ON THE LOT AND NONE OF THEM HAD AN AUDIBLE SEATBELT ALERT EITHER, SO THE VEHICLE IS FINE. STATING IT'S NOT SUPPOSED TO 'DING' IF YOU DON'T HOOK YOUR SEATBELT, THAT IT'S ONLY SUPPOSED TO GIVE YOU A V…
Owner-reported narrative. Look up ODI 11097676 at NHTSA ↗
Owner report 11110407 · 2018-07-10 (July 10, 2018)
WHILE IN TRAFFIC ON A FREEWAY TRAVELLING AROUND 25 MPH MY BACK LEFT TIRE EXPLODED. I HEARD THE BOOM BUT DID NOT KNOW WHAT IT WAS. I HAD NOT HIT ANYTHING AND WAS NOT KNOCKED OFF COURSE. FORTUNATELY WITH TRAFFIC BACKED UP I WAS TRAVELLING AT A LOWER SPEED THAN NORMAL. SHORTLY AFTER A WARNING SIGNAL CAME ON INDICATING MY BACK LEFT TIRE HAD 00 PRESSURE. MY NEW MURANO ONLY HAD 1630 MILES ON IT BEFORE THE TIRE BLEW OUT. I DROVE ABOUT A MILE TO AN AREA SAFE TO PULL OVER. A HIGHWAY PATROLMAN ASSISTED WITH THE REMOVAL OF THE TIRE. WE DID NOT SEE…
Owner-reported narrative. 1,630 miles reported. Look up ODI 11110407 at NHTSA ↗
Owner report 11110692 · 2018-07-11 (July 11, 2018)
CURRENT MILEAGE IS 9,900. THREE TIMES NOW WHILE DRIVING ON THE HIGHWAY, THE A/C STOPS BLOWING THROUGH THE AIR VENTS IN THE CABIN, EVEN THOUGH THE COMPRESSOR IS STILL AUDIBLE IN THE DASH. THREE TIMES I HAVE VISITED THE DEALER FOR SERVICE AND HAVE BEEN SENT HOME THREE TIMES SAYING THEY CANNOT DUPLICATE THE ISSUE. OF COURSE THEY CAN'T BECAUSE THIS IN AN INTERMITTENT PROBLEM THAT HAPPENS AFTER AN HOUR OF DRIVING ON THE HIGHWAY. WHEN THE SERVICE TECH FINALLY GETS TO THE CAR TO BEGIN THE DIAGNOSIS, THE CAR IS COLD AND WORKS FINE. I FILED A COMPLAINT …
Owner-reported narrative. 7,000 miles reported. Look up ODI 11110692 at NHTSA ↗
Owner report 11123070 · 2018-08-28 (August 28, 2018)
SILVER BORDER AROUND SIDE AIR VENTS REFLECTS STRONGLY IN THE SIDE WINDOW AND OBSCURES THE VIEW IN THE SIDEVIEW MIRRORS. THIS IS A SAFETY ISSUE AS IT COULD OBSCURE THE VIEW OF A BICYCLE OR MOTORCYCLE AND A BLACK VENT BORDER SHOULD BE PROVIDED TO RESOLVE THIS ISSUE.
Owner-reported narrative. Look up ODI 11123070 at NHTSA ↗
Owner report 11128485 · 2018-09-10 (September 10, 2018)
EACH TIME THE VEHICLE IS DRIVEN A WARNING POPS UP INDICATING "UNAVAILABLE FRONT RADAR OBSTRUCTION". HAPPENS EVERY TIME THE VEHICLE IS DRIVEN.
Owner-reported narrative. 40 miles reported. Look up ODI 11128485 at NHTSA ↗
Owner report 11129911 · 2018-09-17 (September 17, 2018)
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE CONTACT STATED THAT THE CRUISE CONTROL FEATURE OF THE VEHICLE WAS CONTROLLED BY A COLLISION CONTROL SYSTEM, WHICH MALFUNCTIONED WHILE ON AN INCLINE AND WHILE DRIVING VARIOUS SPEEDS ON A BRIDGE. EACH TIME THE FAILURE OCCURRED, THE VEHICLE DECELERATED WITHOUT ANY WARNING OR BRAKE LIGHTS ILLUMINATED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE…
Owner-reported narrative. 500 miles reported. Look up ODI 11129911 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V654000 · Back Over Prevention: Sensing System: Camera
Reported: 2019-09-12 (September 12, 2019)
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
NHTSA campaign record ↗19V807000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Reported: 2019-11-08 (November 8, 2019)
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
NHTSA campaign record ↗