2018 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
113 owner complaints analyzed
2 distinct recall campaigns
17,400 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 67 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 29 of 113 complaints (25.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 30 | 26.5% |
| Electrical and battery issues | 9 | 8.0% |
| Transmission and shifting | 7 | 6.2% |
| Engine operation | 2 | 1.8% |
| Steering behavior | 2 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 29 |
| Service Brakes | 26 |
| Vehicle Speed Control | 23 |
| Electrical System | 21 |
| Forward Collision Avoidance: Automatic Emergency Braking | 9 |
| Electronic Stability Control (Esc) | 8 |
| Forward Collision Avoidance: Warnings | 8 |
| Forward Collision Avoidance: Adaptive Cruise Control | 7 |
Unknown Or Other: 29; Service Brakes: 26; Vehicle Speed Control: 23; Electrical System: 21; Forward Collision Avoidance: Automatic Emergency Braking: 9; Electronic Stability Control (Esc): 8; Forward Collision Avoidance: Warnings: 8; Forward Collision Avoidance: Adaptive Cruise Control: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 44 |
| 25,000 to 49,999 | 19 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 44; 25,000 to 49,999: 19; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (44). 46 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 15 |
| 2019 | 33 |
| 2020 | 19 |
| 2021 | 11 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 7 |
| 2025 | 16 |
| 2026 | 3 |
2018: 15; 2019: 33; 2020: 19; 2021: 11; 2022: 5; 2023: 4; 2024: 7; 2025: 16; 2026: 3
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 30 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11097328 · 2018-05-22 (May 22, 2018)
THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT CAME ON 14 TIMES THROUGHOUT THE DAY WHILE DRIVING. THERE WERE NO OTHER CARS AROUND AND THERE WAS NO APPARENT REASON THAT THE CHIME & WARNING LIGHT SHOULD HAVE COME ON.
Owner-reported narrative. 192 miles reported. Look up ODI 11097328 at NHTSA ↗
Owner report 11129911 · 2018-09-17 (September 17, 2018)
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE CONTACT STATED THAT THE CRUISE CONTROL FEATURE OF THE VEHICLE WAS CONTROLLED BY A COLLISION CONTROL SYSTEM, WHICH MALFUNCTIONED WHILE ON AN INCLINE AND WHILE DRIVING VARIOUS SPEEDS ON A BRIDGE. EACH TIME THE FAILURE OCCURRED, THE VEHICLE DECELERATED WITHOUT ANY WARNING OR BRAKE LIGHTS ILLUMINATED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE…
Owner-reported narrative. 500 miles reported. Look up ODI 11129911 at NHTSA ↗
Owner report 11387111 · 2021-01-08 (January 8, 2021)
ABOUT 2 MONTHS AGO, THE DISPLAY WINDOW SHOWING AUDIO SELECTIONS, REARVIEW CAMERA, NAVIGATION, ETC. BEGAN RAPIDLY JUMPING BACK AND FORTH FROM SCREEN TO SCREEN. NOTHING I DID, AFFECTED IT, THUS I WASN'T ABLE TO CHANGE CHANNELS OR GET FULL VIEW WHEN BACKING UP. WHEN IN REVERSE, 2 LINES OF TEXT WERE DISPLAYED, BLOCKING THE CAMERA VIEW. ONE SAID, "DISPLAY SETTINGS", BUT WHEN I PRESSED IT, NOTHING HAPPENED. UPON STARTING THE CAR, THE TIME VARIES AS TO WHEN THE IRREGULARITIES BEGIN. SOMETIMES IT STARTS IMMEDIATELY, BUT OTHER TIMES IT MAY APPEAR NORMAL…
Owner-reported narrative. 52,000 miles reported. Look up ODI 11387111 at NHTSA ↗
Owner report 11387778 · 2021-01-12 (January 12, 2021)
SMOKE WAS NOTICED INSIDE THE CAR WHILE I WAS DRIVING ON A RURAL FREEWAY IN THE BLUE MOUNTAINS OF OREGON. THE SOURCE OF THE SMOKE APPEARED TO BE THE REAR PASSENGER SET, RIGHT SIDE. I PULLED OVER. WHEN I OPENED THE DOOR ON THE RIGHT SIDE OF THE CAR, A LARGE PLUM OF SMOKE ERUPTED FROM THE REAR SEAT. I THEN NOTICED A BLACK, BURNED HOLE IN THE SEAT MEASURING ABOUT 10IN X 10IN. AS QUICKLY AS IT BEGAN, THE COMBUSTION STOPPED. AFTER A 20-MINUTE WAIT THE SEAT COOLED OFF AND I WAS ABLE TO PROCEED. NOTE THAT THE REAR SEATS WERE IN THE DOWN POSITION, AND …
Owner-reported narrative. 21,000 miles reported. Look up ODI 11387778 at NHTSA ↗
Owner report 11394673 · 2021-02-04 (February 4, 2021)
ON JAN 21, 2021 I WAS DRIVING OUR MURANO AND WAS IN THE DRIVE THRU LINE AT THE COUNTY HEALTH DEPARTMENT PARKING LOT, TO RECEIVE MY COVID-19 VACCINATION. AS THE LINE MOVED, I SLIGHTLY PRESSED THE GAS PEDAL MOVING SLOWLY UP IN THE LINE. WHEN THE VEHICLE IN FRONT OF ME STOPPED I SLID MY FOOT TO THE LEFT TO PRESS ON THE BRAKE. MY FOOT SLID BEHIND THE BRAKE PEDAL AND I WAS UNABLE TO APPLY THE BRAKES. MY RATE OF TRAVEL WAS LESS THAN 2 MPH, I PLACED THE TRANSMISSION IN NEUTRAL IN AN ATTEMPT TO STOP THE VEHICLE. THE VEHICLE CONTINUED TO COAST AS…
Owner-reported narrative. 27,000 miles reported. Look up ODI 11394673 at NHTSA ↗
Owner report 11414778 · 2021-05-02 (May 2, 2021)
I PURCHASED A 2018 NISSAN MURANO IN MAY 2019 WITH 16K MILES ON IT, AT 30,000 MILES I STARTED NOTICING AN ISSUE WITH IT NOT COASTING INTO TURNS, IT WOULD ALMOST COME TO A COMPLETE STOP, AND NEARLY CAUSE ACCIDENTS TO UNSUSPECTING DRIVERS BEHIND ME. I TOOK IT TO KERRY NISSAN IN FLORENCE AND THE TECH ACTED LIKE I WAS IMAGINING THINGS, SINCE THEY COULDN'T GET IT TO REPEAT THE ACTION. IT'S HAPPENED OFF AND ON SINCE THEN, AND BASED OFF THE TECHS REACTION, THOUGHT NOTHING OF IT. ABOUT A WEEK AGO IT BEGAN HAPPENING MORE OFTEN, LIKE ON EVERY TURN, AND I…
Owner-reported narrative. Look up ODI 11414778 at NHTSA ↗
Owner report 11673155 · 2025-07-13 (July 13, 2025)
NHTSA Vehicle Safety Complaint – 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX] Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flicke…
Owner-reported narrative. Look up ODI 11673155 at NHTSA ↗
Owner report 11698422 · 2025-11-09 (November 9, 2025)
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with said recall.
Owner-reported narrative. Look up ODI 11698422 at NHTSA ↗
Owner report 11149911 · 2018-11-07 (November 7, 2018)
ALL THE NOISES OCCUR OCCASIONALLY AND NOT ALL THE TIME: 1. STEERING COLUMN MAKES A METAL CLUNKING NOISE WHILE TURNING AND ACCELERATING ON COLD START. OCCURS WHEN PULLING OUT FROM DRIVEWAY OR PARKING SPOT. 2. STEERING COLUMN MAKES A METAL CLUNKING NOISE WHEN ACCELERATING FROM A COMPLETE STOP. OCCURS WHEN CAR IS ALREADY WARMED UP, DRIVEN FOR 10 MINS. 3. STEERING COLUMN MAKES A METAL CLUNKING NOISE WHEN GOING INTO DRIVEWAY OR BUMPS. OCCURS WHEN CAR IS ALREADY FULLY WARMED UP, DRIVEN FOR MORE THAN 10 MINS. BROUGHT INTO NISSAN STEVENS CREE…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11149911 at NHTSA ↗
Owner report 11656153 · 2025-04-22 (April 22, 2025)
No warning lights,no issues that car was having any problems 4/20/25, next day I backed out driveway, put into drive, transmission would not engage drive? Managed to roll and park it. Then steering wheel lost power, bunch of warnings appeared, car shut down? Turned on today, 4/22/25 but no power steering? And no drive engagement. Called nissan tunersville, also received LETTER LAST WEEK ABOUT CTV, but cant find letter yet? Saw tons of same issue on line? Dealer said not recall? Yet all over internet coverage problems? I havnt had it towed yet f…
Owner-reported narrative. Look up ODI 11656153 at NHTSA ↗