2017 Nissan MURANO: complaints, problems and recalls

HELLO, RECENTLY, I BOUGHT 2017 NISSAN MURANO PLATINUM. AFTER A MONTH, I NOTICED THAT WHEN I INCREASE HEATED SEAT TEMPERATURE TO MAXIMUM, ONE HALF(RIGHT) SIDE OF FRONT SEAT HEATING IS VERY HIGH AND OTHER HALF ACT NOT EVEN 50%. I CALLED NISSAN DEALER LOCALLY TO LOOK AND INVESTIGATE HEATING DISTRIBUTION ISSUE. ON THE SAME TIME I CALLED NISSAN CUSTOMER CARE AND EXPLAIN SITUATION. I WAS TOLD BY CUSTOMER CARE TO REPORT FINDINGS BACK TO THEM BASED ON DEALERSHIP RESPONSE. DEALERSHIP RESPONDED IT IS JUST A WAY DESIGN BY NISSAN FOR ALL MURANO, THERE IS…

Owner-reported narrative. 701 miles reported. Look up ODI 10945792 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 12 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 708.

Owner-reported narrative. 708 miles reported. Look up ODI 10995189 at NHTSA ↗

HIGH PITCH NOISE COMING FROM WHEEL WELL WITH ENGINE OFF OR ON. NO INDICATOR LIGHT SHOWING ISSUE. OPENED AND CLOSED ALL DOORS DID NOT STOP. COULD NOT DETERMINE WHEN OR WHY NOISE WAS OCCURRING. AFTER DRIVING TO DEALER THE HIGH PITCH WHISTLE STOPPED. DEALER COULD NOT DETECT REASON.

Owner-reported narrative. 2,400 miles reported. Look up ODI 11000198 at NHTSA ↗

GLARE FROM THE CHROME AREA OF THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS BOTH DRIVER AND PASSENGER SIDE. THE REFLECTION FROM THE CHROME AROUND THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS DISTORTS THE DRIVERS VISION ON BOTH MIRRORS. THIS IS A DEFINITE SAFETY HAZARD AND NISSAN SHOULD CORRECT THE PROBLEM. IT APPEARS NISSAN HAS FAILED TO CORRECT THIS PROBLEM AND THAT OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM AS WELL. I HAVE HAD 3 OTHER MURANO'S AND NEVER HAD A PROBLEM UNTIL THIS MODEL AND YEAR .

Owner-reported narrative. 2 miles reported. Look up ODI 11002925 at NHTSA ↗

2017 NISSON MURANO. I PICKED UP THIS CAR TO ASSIST MY SON SHUTTLING CARS, AT NIGHT, I STARTED THE CAR AND THE HALOGEN HEADLIGHTS CAME ON AUTOMATICALLY LEADING ME TO BELIEVE THE CAR HAD AUTOMATIC LIGHTS. IN FACT, ONLY THE FRONT HALOGEN LIGHTS WERE ON BUT NO RUNNING LIGHTS ON THE SIDE OR REAR. I ONLY DISCOVERED THE SITUATION AFTER DRIVING SEVERAL MILES, WITH DRIVERS BEHIND ME OCCASIONALLY FLASHING THEIR LIGHTS TO SIGNAL ME. THIS EQUIPMENT BEHAVIOR IS VERY DECEIVING AND DANGEROUS.

Owner-reported narrative. 10 miles reported. Look up ODI 11060667 at NHTSA ↗

I PURCHASED A NEW 2017.5 NISSAN MURANO OCT 14 2017 ONE WEEK LATER THE SRS LIGHT COMES LIGHT COMES ON WHILE DRIVING AND STAYS ON. AFTER THREE TRIPS BACK AND MULTIPLE PARTS REPLACED INCLUDING SENSOR FOR SEATBELT CONNECTOR THAT WAS NOT ATTACHED PROPERLY AND THE REPLACEMENT OF THE SRS SYSTEM. TODAY 97 DAYS LATER I WAS TOLD BY MY LOCAL NISSAN DEALERSHIP THAT THE VEHICLE WAS INDEED DEFECTIVE AT TIME OF PURCHASE. THE FACTORY HAD NOT CONNECTED THE HARNESS THAT CONNECTS TO THE AIRBAGS WHICH WAS CAUSING MY SRS LIGHT TO COME ON CONTINUOUSLY. I AM VERY SAD…

Owner-reported narrative. Look up ODI 11063744 at NHTSA ↗

WHILE SITTING IN TRAFFIC, GOING LESS THAN 10 MILES PER HOUR, ON US ROUTE 60 IN MESA, AZ, THE SUNROOF SPONTANEOUSLY SHATTERED. THE WEATHER WAS CLEAR, SUNNY AND COLD (HIGH 30'S FAHRENHEIT) AND I WAS NOT UNDER AN OVERPASS.

Owner-reported narrative. 6,700 miles reported. Look up ODI 11064357 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 10 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE INTERIOR OF THE VEHICLE SUSTAINED WATER DAMAGE DUE TO RAIN. THE CONTACT CALLED A LOCAL DEALER (KELLY NISSAN OF WOBURN, 95 CEDAR ST, WOBURN, MA 01801) AND WAS INFORMED THAT THE GLASS WAS STRUCK BY A ROCK. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UPSET THAT HE HAD TO USE HIS INSURANCE. THE FAILURE MILEAGE WAS 2,500.

Owner-reported narrative. 2,500 miles reported. Look up ODI 11072289 at NHTSA ↗

Reported: 2016-09-02 (September 2, 2016)

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.

Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Reported: 2018-09-07 (September 7, 2018)

Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Reported: 2019-11-08 (November 8, 2019)

Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.