2016 Nissan MURANO: complaints, problems and recalls

THE FRONT PASSENGER AIR BAG SENSOR CONSISTENTLY FAILS TO RECOGNIZE THE 150 POUND PASSENGER RIDING IN THE CAR. IF, WHILE STARTING THE CAR, THE FRONT PASSENGER MOVES IN ANY FASHION, THE AIR BAG INDICATOR REMAINS ON, INDICATING THE AIR BAG IS "OFF". NO MATTER WHAT THE PASSENGER DOES, INCLUDING PUTTING THE SEAT BELT ON OR OFF, ONCE THE AIR BAG SENSOR IS ON, IT WILL NOT GO OFF. I MUST THEN TURN THE CAR OFF, ASK THE PASSENGER TO HOLD PERFECTLY STILL, THEN RESTART THE ENGINE. IF THE PASSENGER REMAINS PERFECTLY STILL WHILE THE CAR IS TURNED ON, TH…

Owner-reported narrative. 10 miles reported. Look up ODI 10862335 at NHTSA ↗

CAR HESITATION. I FIND THAT AFTER I AM STOPPED AT A RED LIGHT AND THEN I PULL OUT TO THE MIDDLE OF THE INTERSECTION WHEN THE LIGHT CHANGES (STOPPING AGAIN WAITING FOR ONCOMING TRAFFIC), THE GAS PEDAL DOES NOTHING WHEN I TRY TO MAKE THE TURN. I HAVE TO RELEASE THE PEDAL AND PUSH IT AGAIN, USUALLY IN A HURRY SO I DON'T GET HIT BY ONCOMING CARS. THE PROBLEM IS NOT CONSISTENT. PRETTY SCARY WHEN YOU EXPECT THE CAR TO MOVE AND IT DOES NOT. SO IT APPEARS THAT THE PROBLEM BECOMES EVIDENT WHEN I MAKE A SMALL MOVEMENT, STOP AND THEN GO AGAIN.

Owner-reported narrative. 12,000 miles reported. Look up ODI 10864093 at NHTSA ↗

THREE TIMES IN TWO WEEKS I HAD CRUISE SET AT 49MPH AND SET INTELLIGENT CRUISE CONTROL RANGE TO THREE CAR LENGTHS AHEAD OF ME. ALL THREE TIMES THE VEHICLE THAT WAS AT LEASE 6-7 CAR LENGTHS AHEAD HAD MADE A RIGHT TURN AND WAS OUT OF MY LANE WHEN SUDDENLY THE CRUISE SHUTS DOWN AND THE AUTO BRAKES ARE ACTIVATED HARD ENOUGH TO LURCH ME FORWARD IN MY SEAT, THE THIRD TIME I ALMOST GOT REAR ENDED. TOOK TO THE DEALER WHO OF COURSE COULDN'T DUPLICATE THE ISSUE AND WAS TOLD NOT TO USE CRUISE CONTROL AROUND TOWN!!! I HAVE DOCUMENT ION INDICATING TIME AND …

Owner-reported narrative. 235 miles reported. Look up ODI 10864633 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

Owner-reported narrative. 600 miles reported. Look up ODI 10870943 at NHTSA ↗

I WAS PARK IN A SUPERMARKET PARKING LOT AND TURN MY CAR I REVERSE AND WHEN I CHANGE GEAR TO DRIVE MY CAR DIDN'T MOVE TURN OFF CAR TO TRY AGAIN AND THIS TIME NOTHING HAPPEN NOT EVEN REVERSE OR NEUTRAL I DIDN'T KNOW ANYTHING ABOUT THIS ISSUES WITH THIS TYPE OF VEHICLES I CALL NISSAN AND I WAS TOLD THAT THE EXTENSION ON MY VEHICLE EXPIRED JANUARY 31, 2016 SORRY. I FOUND OUT THERE'S A RECALL ON MY VEHICLE BUT UP TO TODAY I HAVEN'T RECEIVED ANYTHING I DON'T HAVE THE MONEY TO FIX ISSUE AND STILL PAYING FOR MY CAR.

Owner-reported narrative. Look up ODI 10871647 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED APPROXIMATELY 50 FEET BEFORE STRIKING ANOTHER VEHICLE. THE "PLEASE PUT FOOT ON THE BRAKE AND PRESS THE START BUTTON" WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 997.

Owner-reported narrative. 997 miles reported. Look up ODI 10885664 at NHTSA ↗

SUNROOF EXPLODED WHILE DRIVING. NO OBJECTS FELL ONTO THE CAR. WE HAD NO IDEA WHAT THE LOUD BANG/EXPLODING SOUND WAS UNTIL WE WERE ABLE TO SAFELY PULL OFF THE ROAD AND EVALUATE. THE HOLE WAS NOT INWARD, LIKE SOMETHING FELL INTO IT, BUT THE GLASS WAS PUSHED UPWARDS. WE WERE ON A 4-LANE STRAIGHTAWAY GOING MAYBE 35 OR 40 MPH AND NOT UNDER ANY BRIDGES, TREES, ETC. NO VEHICLES AROUND US, ETC. IT WAS ABOUT 8:30PM IN JULY IN SOUTH CAROLINA. THE NOISE WAS VERY LOUD AND VERY STARTLING!

Owner-reported narrative. 1,200 miles reported. Look up ODI 10893526 at NHTSA ↗

NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY L…

Owner-reported narrative. 50 miles reported. Look up ODI 10893745 at NHTSA ↗

Reported: 2016-04-07 (April 7, 2016)

Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack of brake fluid pressure.

Consequence: Insufficient brake fluid pressure may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Reported: 2016-04-26 (April 26, 2016)

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Reported: 2016-09-02 (September 2, 2016)

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.

Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Reported: 2018-09-07 (September 7, 2018)

Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Reported: 2019-11-08 (November 8, 2019)

Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.