2015 Nissan MURANO: complaints, problems and recalls

ADAPTIVE STEERING FAILED AT BELOW FREEZING TEMPERATURE. LOST ABILITY TO STEER IN A CURVE AND HIT ANOTHER CAR. AFTER, CAR COULD NOT BE DRIVEN, AS STEERING WAS TOTALLY INOPERATIVE. STEERING WHEEL ACTUALLY TURNS 360 DEGREES OVER AND OVER WITH NO AFFECT ON THE FRONT WHEELS. FRONT WHEELS ACTUALLY ENDED UP IN A "PIGEON TOE" ALIGNMENT AND THE CAR COULD NOT BE TOWED...UPDATED 03-16-15 *BF.....UPDATED 03-23-15 *BF UPDATED 9/26/2017*CN

Owner-reported narrative. 1,400 miles reported. Look up ODI 10690932 at NHTSA ↗

WHEN ON A TEST DRIVE WITH THE NEW 2015 MURANO ON THE HIGHWAY, I ENCOUNTERED A SEMI INFRONT OF ME AND TO THE RIGHT OF ME; A TYPICAL EVERYDAY OCCURRENCE WITH MY 80 MILE DRIVE TO/FROM WORK. THIS IS THE POINT THAT SCARED ME-- IT FELT AS IF THE MURANO WAS BEING LIFTED OFF THE GROUND AND THE WHOLE VEHICLE WAS FLOATING BACK AND FORTH, THE SALES PERSON STATED I JUST CAUGHT SOME DRAFT FROM THE SEMI'S. I STATED EVERYDAY TO/FROM WORK 80 MILES IN A SMALL 4 DOOR CAR AND ALSO A FULLSIZE CREWCAB TRUCK, THE VEHICLE VARIES ON DAYS. I HAVE NEVER ENCOUNTERED THIS…

Owner-reported narrative. Look up ODI 10700993 at NHTSA ↗

TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Owner-reported narrative. 400 miles reported. Look up ODI 10701149 at NHTSA ↗

POOR HOOD DESIGN NEAR THE WIPERS, THE INCLINATION OF THE HOOD NEAR THE WIPERS REFLECTS THE SUNLIGHT DIRECTLY ON TO THE DRIVER EYES AND THE INTENSITY IS SO HIGH THAT IT OBSTRUCTS VISION AND COULD LEAD TO FATAL FRONT COLLISION AND THE DRIVER MAY NOT ASSESS THE DISTANCE OF BRAKING BEFORE THE IMPACT IN EMERGENCY SITUATIONS. THE FIRST OCCURRENCE HAPPENED TO ME WHILE DRIVING BETWEEN 12:30 PM AND 1:30 PM AND THE MOST RECENT OCCURRENCE WAS WHEN DRIVING ON I76 TURNPIKE PHILLY TO PITTSBURGH WEST BOUND AROUND 3:30 PM TO 6:00 PM THE SUNLIGHT REFLECTION …

Owner-reported narrative. 320 miles reported. Look up ODI 10703779 at NHTSA ↗

2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD AND FRONT SEATS ISSUES. *SMD THE CONSUMER STATED THE FIRST ISSUE WITH THE VEHICLE WAS A BLINDING GLARE THAT CAME FROM THE REAR OF THE 3.5 INCH HOOD WHEN THE SUN WAS HIGH. THE SECOND AREA OF CONCERN WAS THE TRIM OR MORE IMPORTANTLY THE LACK OF IT ON THE FRONT DRIVER AND PASSENGER SEATS. THE SIDE TRIM ON BOTH SEATS WRAPPED AROUND THE FRONT OF EACH SEAT AND ABRUPTLY ENDED. THE CONSUMER STATED WHEN A PASSENGER OR DRIVER EXITED THE VEHICLE, THE HEEL OF THEIR SHOES WOULD OCCASIONALLY …

Owner-reported narrative. Look up ODI 10715862 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.

Owner-reported narrative. 2,700 miles reported. Look up ODI 10735464 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE VEHICLE WAS AT A STOP SIGN, THE CONTACT NOTICED THE ODOR OF FUEL FUMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 408. MA 10/16/15 THE CONSUMER STATED NISSAN PURCHASED THE VEHICLE BACK FROM HER AT FULL VALUE. UPDATED 12/09/15.*JB

Owner-reported narrative. 408 miles reported. Look up ODI 10745131 at NHTSA ↗

NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.

Owner-reported narrative. 85 miles reported. Look up ODI 10749746 at NHTSA ↗

Reported: 2015-06-10 (June 10, 2015)

Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Murano vehicles manufactured December 4, 2014, to March 17, 2015. These vehicles are equipped with Anti-Lock Braking System (ABS) actuators which may have contamination in the solenoid valves, potentially affecting the valves' ability to completely close and allow a build up of hydraulic brake pressure, or fully open and allow the hydraulic brake pressure to completely drop.

Consequence: Under some driving conditions, when the ABS is activated, the malfunctioning ABS actuator could cause a loss of vehicle stability, increasing the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on August 13, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Reported: 2016-04-26 (April 26, 2016)

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Reported: 2016-09-02 (September 2, 2016)

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.

Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Reported: 2018-09-07 (September 7, 2018)

Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Reported: 2019-11-08 (November 8, 2019)

Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.