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U.S. public vehicle records

2014 Nissan MURANO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

145 owner complaints analyzed

1 distinct recall campaigns

58,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 88 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 39 of 145 complaints (26.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting3322.8%
Steering behavior1913.1%
Engine operation85.5%
Braking behavior74.8%
Electrical and battery issues53.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
39
Power Train
30
Steering
21
Visibility/Wiper
20
Air Bags
10
Structure:Body
8
Electrical System
7
Engine
7
Component breakdown data
CategoryCount
Unknown Or Other39
Power Train30
Steering21
Visibility/Wiper20
Air Bags10
Structure:Body8
Electrical System7
Engine7

Unknown Or Other: 39; Power Train: 30; Steering: 21; Visibility/Wiper: 20; Air Bags: 10; Structure:Body: 8; Electrical System: 7; Engine: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
13
25,000 to 49,999
25
50,000 to 74,999
22
75,000 to 99,999
12
100,000 to 149,999
11
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,00013
25,000 to 49,99925
50,000 to 74,99922
75,000 to 99,99912
100,000 to 149,99911
150,000 and above5

Under 25,000: 13; 25,000 to 49,999: 25; 50,000 to 74,999: 22; 75,000 to 99,999: 12; 100,000 to 149,999: 11; 150,000 and above: 5

25,000 to 49,999 miles has the most reports with usable mileage (25). 57 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
2
2015
6
2016
4
2017
25
2018
22
2019
24
2020
13
2021
11
2022
8
2023
10
2024
5
2025
8
2026
7
Complaints over time data
CategoryCount
20142
20156
20164
201725
201822
201924
202013
202111
20228
202310
20245
20258
20267

2014: 2; 2015: 6; 2016: 4; 2017: 25; 2018: 22; 2019: 24; 2020: 13; 2021: 11; 2022: 8; 2023: 10; 2024: 5; 2025: 8; 2026: 7

Pattern summary

Unknown Or Other leads the component reports. Transmission and shifting appears in 33 complaint narratives. Steering behavior appears in 19 complaint narratives. Engine operation appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10594688 · 2014-05-28 (May 28, 2014)

FIRST AND FOREMOST THE VEHICLE HAS A AUTOMATIC TRANSMISSION. WHEN DRIVING THE VEHICLE AND YOU STOP AT A TRAFFIC SIGNAL IF THE ROAD HAS A SLIGHT INCLINE ( THE CAR IGNITION ON AND THE SHIFT IN DRIVE), THE VEHICLE WILL PROCEED TO ROLL BACKWARD INTO THE CAR BEHIND YOU. MOREOVER, . IF THE VEHICLE IS ON A SLIGHT DECLINE( THE CAR IGNITION ON AND SHIFT IN REVERSE) THE CAR WILL PROCEED TO ROLL FORWARD INTO CAR IN FRONT. MORE IMPORTANTLY, THE CAR WAS TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT AND THE SITUATION WAS EXPLAINED IN DETAIL TO THE TECH. ,T…

Owner-reported narrative. 9,000 miles reported. Look up ODI 10594688 at NHTSA ↗

Owner report 10637960 · 2014-09-22 (September 22, 2014)

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE BACK UP CAMERA WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "LANE DEPARTURE" AND "MOVING OBJECT" INDICATORS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

Owner-reported narrative. 1,400 miles reported. Look up ODI 10637960 at NHTSA ↗

Owner report 10693537 · 2015-03-11 (March 11, 2015)

WHEN PULLING INTO A PARKING SPACE WITH THE RIGHT FOOT ON THE BRAKE PEDAL, THE CAR ACCELERATED. THE CAR HAD ENOUGH SPEED TO GO OVER THE CEMENT PARKING BLOCK AND HIT THE VEHICLE PARKED IN FRONT. TRYING TO AVOID THAT VEHICLE THE STEERING WHEEL WAS TURNED TO THE LEFT AND OTHER VEHICLES WERE HIT. THE CAR THEN STOPPED. ALL THE TIME THE FOOT WAS ON THE BRAKE. THE CAR WAS THEN PUT INTO REVERSE AND BACKED UP TO CLEAR THE VEHICLES. *TR

Owner-reported narrative. 6,000 miles reported. Look up ODI 10693537 at NHTSA ↗

Owner report 10702882 · 2015-03-31 (March 31, 2015)

WE PURCHASED A NEW NISSAN 2014 MURANO. WHEN WE PICKED UP THE VEHICLE, THE REAR VIEW CAMERA WAS DISTORTED AND FUZZY. WE WERE TOLD TO ADJUST THE SETTINGS AFTER WE GOT THE NEW CAR. WE WERE UNABLE TO DO THAT SO WE TOOK IT BACK TO THE DEALERSHIP WHERE WE PURCHASED THE CAR (AUTOBARN NISSAN EVANSTON) AND IT WAS ALSO UNABLE TO FIX THE PROBLEM. I CONTACTED NISSAN AND WAS TOLD ALL 2014 NISSAN MURANO'S HAD THE SAME CAMERA AND ALL WORKED THE SAME WAY AND NISSAN DID NOT INTEND TO FIX THE PROBLEM. WE HAVE BEEN TO TWO DEALERSHIPS WHICH BOTH ACKNOWLEDGED TH…

Owner-reported narrative. Look up ODI 10702882 at NHTSA ↗

Owner report 10715654 · 2015-05-11 (May 11, 2015)

WE PURCHASED A 2014 MISSAN MURANO SL AWD IN DEC 2104, WITH THE NAVIGATION PACKAGE ($2100) WHICH INCLUDED THE BLIND SPOT WARNING SYSTEM. WHEN LIGHTS ARE IN THE "AUTO" POSITION, A VEHICLE COMES UP FROM BEHIND, EITHER SIDE, THE YELLOW/ORANGE WARNING LIGHT COMES ON, JUST THE WAY IT SHOULD. HOWEVER, WHEN YOU TURN THE HEAD LIGHTS ON TO "MANUAL" POSITION, SUCH AS WHEN IT IS RAINING, THE BLIND SPOT WARNING INDICATOR LIGHT DOES NOT COME ON ENOUGH TO CATCH YOUR ATTENTION, IT IS JUST A FLICKER, YOU WOULD HAVE TO TAKE YOUR EYES OFF THE ROAD TO SEE IT. I…

Owner-reported narrative. Look up ODI 10715654 at NHTSA ↗

Owner report 10747505 · 2015-08-10 (August 10, 2015)

I ATTEMPTED TO MAKE A RIGHT TO TURN INTO THE PARKING SPACE AT THE RESTAURANT AND THE TRUCK JERKED FORWARD. I PRESSED THE BRAKE PAD AND QUICKLY NOTICED THAT THE TRUCK DID NOT STOP. I SAID OUT LOUD, ITS NOT STOPPING! THE PASSENGER IN MY TRUCK THEN LEANED OVER AND NOTICED THAT MY FOOT WAS IN FACT ON THE BREAK PAD. I MADE THE STATEMENT AGAIN, ITS NOT STOPPING! THE TRUCK ROLLED OVER THE CONCRETE PARKING BLOCK AND PROCEEDED INTO THE BUILDING. I WAS PUMPING THE BREAK PEDDLE TO THE FLOOR AT THIS POINT. I COULD HEAR THE ENGINE ACCELERATING AS I W…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10747505 at NHTSA ↗

Owner report 10764306 · 2015-09-16 (September 16, 2015)

PURCHASED THE 2014 NISSAN MURANO NEW FROM NALLEY NISSAN DECATUR, GEORGIA. TIRES WEARING TREAD QUICKLY; 50% AT 12800 MILES. TIRES ARE EASILY PUNCTURED. TWICE THUS FAR. RESEARCHED TO FIND THIS IS COMMON FOR THIS TIRE RESULTING IN SOME CASES TWITH BLOW OUTS. SEE WWW.CONSUMERAFFAIRS.COM/TIRES/YOKOHAMA. DURING SERVICING AND TIRE ROTATION, I WAS TOLD THAT THIS TIRE DOESN'T USUALLY COME ON THE MURANO FROM FACTORY AS IT IS CONSIDERED SUB-STANDARD. I WAS TOLD TO INFORM NISSAN. LONG STORY SHORT. BOTH TIRE MANUFACTURER AND NISSAN REFUSED TO ASSIST ME TO R…

Owner-reported narrative. 12,800 miles reported. Look up ODI 10764306 at NHTSA ↗

Owner report 10786125 · 2015-10-26 (October 26, 2015)

BOUGHT CAR IN NOVEMBER 2014 AND AIR CONDITION HAS STOPPED BLOWING OUT COLD AIR, NEEDS REPAIR. TEST AIR CONDITIONAL WHILE IN MOTION AND IN PARK.

Owner-reported narrative. 18,360 miles reported. Look up ODI 10786125 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V184000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2017-03-16 (March 16, 2017)

Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.

Consequence: If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.

Remedy: Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

NHTSA campaign record ↗