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U.S. public vehicle records

2016 Nissan MURANO problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

107 owner complaints analyzed

5 distinct recall campaigns

32,000 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 69 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 19 of 107 complaints (17.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1816.8%
Transmission and shifting1312.1%
Electrical and battery issues1110.3%
Engine operation54.7%
Steering behavior43.7%
Fuel system concerns10.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
19
Service Brakes
14
Power Train
13
Air Bags
11
Engine
11
Seats
11
Structure:Body
11
Electrical System
10
Component breakdown data
CategoryCount
Unknown Or Other19
Service Brakes14
Power Train13
Air Bags11
Engine11
Seats11
Structure:Body11
Electrical System10

Unknown Or Other: 19; Service Brakes: 14; Power Train: 13; Air Bags: 11; Engine: 11; Seats: 11; Structure:Body: 11; Electrical System: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
31
25,000 to 49,999
22
50,000 to 74,999
6
75,000 to 99,999
5
100,000 to 149,999
5
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00031
25,000 to 49,99922
50,000 to 74,9996
75,000 to 99,9995
100,000 to 149,9995
150,000 and above0

Under 25,000: 31; 25,000 to 49,999: 22; 50,000 to 74,999: 6; 75,000 to 99,999: 5; 100,000 to 149,999: 5; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (31). 38 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
14
2017
15
2018
13
2019
10
2020
17
2021
9
2022
8
2023
3
2024
5
2025
9
2026
4
Complaints over time data
CategoryCount
201614
201715
201813
201910
202017
20219
20228
20233
20245
20259
20264

2016: 14; 2017: 15; 2018: 13; 2019: 10; 2020: 17; 2021: 9; 2022: 8; 2023: 3; 2024: 5; 2025: 9; 2026: 4

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 18 complaint narratives. Transmission and shifting appears in 13 complaint narratives. Electrical and battery issues appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10864633 · 2016-05-12 (May 12, 2016)

THREE TIMES IN TWO WEEKS I HAD CRUISE SET AT 49MPH AND SET INTELLIGENT CRUISE CONTROL RANGE TO THREE CAR LENGTHS AHEAD OF ME. ALL THREE TIMES THE VEHICLE THAT WAS AT LEASE 6-7 CAR LENGTHS AHEAD HAD MADE A RIGHT TURN AND WAS OUT OF MY LANE WHEN SUDDENLY THE CRUISE SHUTS DOWN AND THE AUTO BRAKES ARE ACTIVATED HARD ENOUGH TO LURCH ME FORWARD IN MY SEAT, THE THIRD TIME I ALMOST GOT REAR ENDED. TOOK TO THE DEALER WHO OF COURSE COULDN'T DUPLICATE THE ISSUE AND WAS TOLD NOT TO USE CRUISE CONTROL AROUND TOWN!!! I HAVE DOCUMENT ION INDICATING TIME AND …

Owner-reported narrative. 235 miles reported. Look up ODI 10864633 at NHTSA ↗

Owner report 10885664 · 2016-07-18 (July 18, 2016)

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED APPROXIMATELY 50 FEET BEFORE STRIKING ANOTHER VEHICLE. THE "PLEASE PUT FOOT ON THE BRAKE AND PRESS THE START BUTTON" WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 997.

Owner-reported narrative. 997 miles reported. Look up ODI 10885664 at NHTSA ↗

Owner report 11102636 · 2018-06-19 (June 19, 2018)

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. AFTER DRIVING VARIOUS SPEEDS FOR MORE THAN THIRTY MINUTES, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPMS INCREASED, BUT THE SPEED DID NOT. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR NISSAN (12908 NORTH INTERSTATE HWY 35 BLDG 1, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE FAILURE WAS REMEDIED. IN ADDITION, THE WINDSHIELD WIPER PUMP WOULD BECOME CLOGGED W…

Owner-reported narrative. 89,000 miles reported. Look up ODI 11102636 at NHTSA ↗

Owner report 11181333 · 2019-02-20 (February 20, 2019)

MY VEHICLE WILL LURCH FORWARD AND THEN WHEN I COME TO A STOP, IT WILL STALL OUT. I TOOK IT TO MY SERVICE PROVIDER AND THEY TOLD ME THERE WAS AN ISSUE WITH THE TORQUE CONVERTER IN THE TRANSMISSION. I TAKE IT TO THE NISSAN DEALER AND THEY TELL ME THERE IS NO ISSUE AND THEY DON'T KNOW WHY THIS IS HAPPENING.

Owner-reported narrative. 42,000 miles reported. Look up ODI 11181333 at NHTSA ↗

Owner report 11062234 · 2018-01-11 (January 11, 2018)

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHEN STARTING THE VEHICLE AND ACTIVATING THE SEAT HEATER ON THE DRIVER'S SEAT, IT FAILED TO WORK CORRECTLY. THE CONTACT DROVE THE VEHICLE TO THE DEALER (PRIORITY NISSAN, 12925 JEFFERSON AVE, NEWPORT NEWS, VA 23608) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED, BUT NISSAN REFUSED TO REPLACE THE SEAT. THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE UNAVAILABLE. THE DEALER PROVIDED THE CONTACT WITH …

Owner-reported narrative. 13,000 miles reported. Look up ODI 11062234 at NHTSA ↗

Owner report 11088705 · 2018-04-17 (April 17, 2018)

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SEAT HEATER FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET ST, WILMINGTON, NC 28405, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AS THE CONTACT WAS LEAVING THE DEALER, THE SWITCH FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE WIRING HARNESS WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE …

Owner-reported narrative. 32,000 miles reported. Look up ODI 11088705 at NHTSA ↗

Owner report 11568158 · 2024-01-27 (January 27, 2024)

On [XXX] I was on my way to the park with my nephew when my car suddenly stalled while turning in a busy intersection I had help moving it into a safe place I took it in to new Rochelle In purchase a car in 2019 in 2020 Nissan had to replaced the cvt transmission in 3 years same transmission is no longer working. Nissan cvt transmission has been known to have major problem and refused to repair the transmission INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-reported narrative. Look up ODI 11568158 at NHTSA ↗

Owner report 10949621 · 2017-02-05 (February 5, 2017)

I EXPERIENCED INTERMITTENT POWER SYSTEM FAILURES SHORTLY AFTER PURCHASING A NEW 2016 MURANO ON 12/28/16. I FIRST NOTICED THE PROBLEM ON 1/4/17 WHEN I WAS MAKING A RIGHT TURN ONTO A TWO-WAY ROAD. THE POWER SYSTEM FAILED IMMEDIATELY AFTER ENTERING THE TURN AND THE STEERING WHEEL BEGAN TO PULL HARD AGAINST THE DIRECTION OF THE TURN. THIS CAUSED MY VEHICLE TO OVERSHOOT THE TURN AND I WAS DRIVING IN THE LANE OF OPPOSING TRAFFIC PULLING HARD ON THE WHEEL TO RECOVER. THEN SUDDENLY THE POWER RETURNED AND MY VEHICLE VEERED HARD TO THE RIGHT IN THE…

Owner-reported narrative. 240 miles reported. Look up ODI 10949621 at NHTSA ↗

Owner report 11321472 · 2020-04-18 (April 18, 2020)

TITANIUM EDITION - PERIODICALLY ON START UP (STATIONARY) OF THE CAR THE SEAT WILL MOVE FORWARD, AND SOMETIMES THE BACK WILL RECLINE WHEN THIS HAPPENS. THE STEERING WHEEL WILL DROP DOWN A LITTLE BIT AND THE SEAT MEMORY AND STEERING WHEEL WILL BE RESET TO THE POSITION THE SEAT MOVED TO AND THE STEERING WHEEL DROPPED DOWN TO. THIS HAS BEEN OCCURRING SINCE THE VEHICLE WAS NEW AND IT ALSO HAPPENED ON MY OLD MURANO THAT WAS REPURCHASED FROM ME BY NISSAN. 26 OCCURRENCES IN 34,000 MILES.

Owner-reported narrative. 4,963 miles reported. Look up ODI 11321472 at NHTSA ↗

Owner report 11687054 · 2025-09-13 (September 13, 2025)

I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximately 20–30 minutes, including multiple local stops. When this occurs, the engine continues to run, but the car becomes completely unresponsive to throttle input and cannot be moved, even when placed into gear. This has happened in live traffic situations, posing a clear risk to safety. In each instance, after the car sits for a …

Owner-reported narrative. Look up ODI 11687054 at NHTSA ↗