2017 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
107 owner complaints analyzed
3 distinct recall campaigns
19,800 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 69 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 27 of 107 complaints (25.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 24 | 22.4% |
| Transmission and shifting | 12 | 11.2% |
| Electrical and battery issues | 7 | 6.5% |
| Steering behavior | 7 | 6.5% |
| Engine operation | 5 | 4.7% |
| Fuel system concerns | 1 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 27 |
| Electrical System | 16 |
| Power Train | 14 |
| Vehicle Speed Control | 14 |
| Service Brakes | 12 |
| Air Bags | 7 |
| Seat Belts | 7 |
| Visibility/Wiper | 7 |
Unknown Or Other: 27; Electrical System: 16; Power Train: 14; Vehicle Speed Control: 14; Service Brakes: 12; Air Bags: 7; Seat Belts: 7; Visibility/Wiper: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 37 |
| 25,000 to 49,999 | 18 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 37; 25,000 to 49,999: 18; 50,000 to 74,999: 8; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (37). 38 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 4 |
| 2018 | 23 |
| 2019 | 24 |
| 2020 | 18 |
| 2021 | 5 |
| 2022 | 5 |
| 2023 | 13 |
| 2024 | 3 |
| 2025 | 8 |
| 2026 | 4 |
2017: 4; 2018: 23; 2019: 24; 2020: 18; 2021: 5; 2022: 5; 2023: 13; 2024: 3; 2025: 8; 2026: 4
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 24 complaint narratives. Transmission and shifting appears in 12 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11088969 · 2018-04-19 (April 19, 2018)
TAKATA INFLATORS, THIS COMPLAINT MAY BE RELATED TO THE PREVIOUS RECALLS BUT I AM NOT AN EXPERT. I'D LIKE TO HAVE THE AIRBAGS NOT DEFLATING IN AN ACCIDENT WHERE THERE WAS SIGNIFICANT DAMAGE TO THE PASSENGER FRONT OF MY VEHICLE WHILE TRAVELING AT ABOUT 30MPH. I WAS TRAVELING ON A CITY ROAD WHEN ANOTHER VEHICLE TURNED LEFT FROM THE RIGHT LANE CAUSING ME TO SLAM ON BRAKES AND OUR VEHICLES COLLIDED.
Owner-reported narrative. 28,200 miles reported. Look up ODI 11088969 at NHTSA ↗
Owner report 11119330 · 2018-08-11 (August 11, 2018)
WHILE ON A RECENT ROAD TRIP DURING DRY CONDITIONS. WE HAVE STARTED RECEIVING A POP UP MESSAGE RELATING TO THE FORWARD EMERGENCY BRAKING SYSTEM ON OUR DISPLAY - FRONT RADAR OBSTRUCTION. THIS HAS NOT AFFECTED BRAKING TO OUR KNOWLEDGE AND FOLLOWING THE RESET STEPS IN THE OWNERS MANUAL DID NOTHING.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11119330 at NHTSA ↗
Owner report 11163287 · 2018-12-24 (December 24, 2018)
WHEN MAKING SHARP TURN (LEFT OR RIGHT) INTO FAST MOVING TRAFFIC AND DRIVING STRAIGHT AFTER THE TURN, WHILE PUSHING ACCELERATOR PEDAL HARD, THE RPM WILL GO UP HIGH BUT THE SPEED WILL NOT (IT WILL INCREASE VERY SLOWLY). THE RPM WOULD STAY HIGH (5000 TO 6000) THERE WILL BE LOTS OF NOISE FROM THE DRIVE TRAIN BUT NOTHING WILL HAPPEN TO LOWER THE RPM. IN ORDER TO MAKE THE CVT WORK PROPERLY AFTER THAT, THE ACCELERATOR PEDAL HAS TO BE FULLY RELEASED AND THE RPM WILL HAVE TO GO DOWN. I CAN REPLICATE THIS CONDITION MOST OF THE TIME (IT DEPENDS ON WHETHE…
Owner-reported narrative. 200 miles reported. Look up ODI 11163287 at NHTSA ↗
Owner report 11232729 · 2019-07-17 (July 17, 2019)
VEHICLE HAS 35,700 MILES ON IT. BOUGHT THE VEHICLE JUNE OF 2018 WITH 30,000 MILES ON IT. WHILE DRIVING 55 MPH OR FASTER AND YOU GO AND TRY TO PASS SLOWER TRAFFIC WHETHER IT'S ON THE HIGHWAY OR FREEWAY AND YOU TURN THE WHEEL TO CHANGE LANES WHILE PRESSING DOWN ON THE ACCELERATOR TO SPEED UP, THE TRANSMISSION DOES NOT DOWN SHIFT AND SPEED UP. THE RPM GAUGE INCREASES AND THE ENGINE REVS HIGH BUT THE VEHICLE DOES NOT INCREASE IN SPEED. AFTER YOU STRAIGHTEN OUT THE STEERING WHEEL THE VEHICLE ALL OF A SUDDEN DOWN SHIFTS AND TAKES OFF. IT IS DANGEROUS…
Owner-reported narrative. 33,000 miles reported. Look up ODI 11232729 at NHTSA ↗
Owner report 11193179 · 2019-04-01 (April 1, 2019)
ANTI LOCK BRAKE PUMP CAN LEAK BREAK FLUID ONTO CIRCUIT BOARD CAUSING AN ELECTRICAL SHORT AND CAUSE A FIRE RISK. NISSAN RECOMMENDS PARKING VEHICLES (IN MY CASE A MURANO PLATINUM 2017) OUTSIDE. IF DRIVERS SEE ANTI-LOCK BRAKE WARNING FOR MORE THAN 10 SEC AFTER ENGINE START, DO NOT DRIVE VEHICLE. PROBLEM- MY CAR VIN DID NOT COME UP ON THE RECALL SO I NEVER RECEIVED THE WARNING. I EXPERIENCED AN ELECTRICAL FIRE UNDER HOOD (PASSENGER SIDE) WHEN CAR WAS OFF AND PARKED INSIDE MY GARAGE. WE HAPPEN TO BE HOME AND SMELL SMOKE. CALLED NISSAN CORPORATE …
Owner-reported narrative. 19,600 miles reported. Look up ODI 11193179 at NHTSA ↗
Owner report 11309922 · 2020-02-18 (February 18, 2020)
ON NUMEROUS OCCASIONS, THE STEERING HAS COMPLETELY FAILED TO WORK FOR APPROXIMATELY A 5 TO 10 SECOND INTERVAL WHILE DRIVING THE VEHICLE. THERE IS NO CONSISTENCY TO WHEN THE ISSUE OCCURS IN REGARDS TO SPEED OR STRAIGHT DRIVING VERSUS DURING A TURN. NISSAN HAS CHECKED THE CAR OVER AND FOUND NO ISSUE. THEY TOOK SOME CORRECTIVE/PREVENTATIVE MEASURES TO CLEAN UP ELECTRICAL CONTACTS IN CASE THAT WAS THE CAUSE, BUT THE ISSUE HAS SINCE RECURRED
Owner-reported narrative. Look up ODI 11309922 at NHTSA ↗
Owner report 10995189 · 2017-06-14 (June 14, 2017)
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 12 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 708.
Owner-reported narrative. 708 miles reported. Look up ODI 10995189 at NHTSA ↗
Owner report 11102879 · 2018-06-20 (June 20, 2018)
I AM CONCERNED ABOUT THE GLARE FROM THE HOOD THAT BLINDS ME WHEN I'M DRIVING. WHEN THE SUN SHINES ON THE HOOD IT CAUSES A GLARE THAT PREVENTS THE DRIVER FROM SEEING THE ROAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN MARCH 2018. I HAVE TRIED ADJUSTING MY SEAT, ADJUSTING THE STEERING WHEEL, AND WEARING UV PROTECTED SUNGLASSES. NONE OF THESE SOLUTIONS HELP THE PROBLEM. NOW I'M EXPERIENCING EYE PAINS THAT I'M WORRIED MAY BE RELATED. BUT MOST IMPORTANTLY I'M WORRIED THAT THE GLARE WILL CAUSE ME TO HAVE A CAR ACCIDENT.
Owner-reported narrative. 9,000 miles reported. Look up ODI 11102879 at NHTSA ↗
Owner report 11241663 · 2019-08-05 (August 5, 2019)
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2…
Owner-reported narrative. 19,500 miles reported. Look up ODI 11241663 at NHTSA ↗
Owner report 11258234 · 2019-09-25 (September 25, 2019)
THIS HAS HAPPEN NUMEROUS TIMES, THE TRANSMISSION A CVT HAS BIG PROBLEMS THAT HAS CAUSED MY WIFE AND I GREAT CONCERN. WHEN WE GO TO TAKE OFF AND REALLY HAVE TO STEP DOWN ON THE PEDDLE BECAUSE OF TRAFFIC FLOW. WE HAVE SEMI'S TRAVELING ON OUR ROAD AND OTHER ROADS, WHEN THIS OCCURRED THE FIRST TIME AFTER PURCHASING THE CAR WE THOUGHT IT WAS BAD GAS, BUT SINCE THEN WE HAVE BEEN IN CRITICAL SITUATIONS BECAUSE THE TRANSMISSION IS NOT WORKING. THE TRANSMISSION IN QUESTION IS VERY UNSAFE IN THIS VEHICLE IT ALMOST STOPS FOR A FEW SECONDS. WE HAVE SECONDS…
Owner-reported narrative. 30,800 miles reported. Look up ODI 11258234 at NHTSA ↗
Owner report 11509688 · 2023-03-01 (March 1, 2023)
The contact’s mother owns a 2017 Nissan Murano. The contact stated that on numerous occasions while driving at various speeds, the vehicle hesitated and stalled. No warning lights were illuminated. The contact stated that after a few hours, the vehicle was able to be restarted. The vehicle was taken to a dealer where the failure could not be duplicated; however, the contact was informed that the catalytic converter needed to be replaced. The vehicle was then taken to an independent mechanic where the catalytic converter was replaced; however, t…
Owner-reported narrative. 104,000 miles reported. Look up ODI 11509688 at NHTSA ↗