2012 Nissan MURANO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
135 owner complaints analyzed
1 distinct recall campaigns
65,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 97 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 30 of 135 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 22 | 16.3% |
| Braking behavior | 14 | 10.4% |
| Steering behavior | 10 | 7.4% |
| Engine operation | 8 | 5.9% |
| Electrical and battery issues | 7 | 5.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 30 |
| Air Bags | 26 |
| Unknown Or Other | 23 |
| Engine | 13 |
| Electrical System | 12 |
| Service Brakes | 12 |
| Visibility/Wiper | 10 |
| Visibility:Sun/Moon Roof Assembly | 8 |
Power Train: 30; Air Bags: 26; Unknown Or Other: 23; Engine: 13; Electrical System: 12; Service Brakes: 12; Visibility/Wiper: 10; Visibility:Sun/Moon Roof Assembly: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 23 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 19 |
| 75,000 to 99,999 | 19 |
| 100,000 to 149,999 | 22 |
| 150,000 and above | 0 |
Under 25,000: 23; 25,000 to 49,999: 14; 50,000 to 74,999: 19; 75,000 to 99,999: 19; 100,000 to 149,999: 22; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (23). 38 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 3 |
| 2013 | 5 |
| 2014 | 11 |
| 2015 | 7 |
| 2016 | 10 |
| 2017 | 15 |
| 2018 | 21 |
| 2019 | 19 |
| 2020 | 13 |
| 2021 | 3 |
| 2022 | 11 |
| 2023 | 7 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 3 |
2012: 3; 2013: 5; 2014: 11; 2015: 7; 2016: 10; 2017: 15; 2018: 21; 2019: 19; 2020: 13; 2021: 3; 2022: 11; 2023: 7; 2024: 3; 2025: 4; 2026: 3
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 22 complaint narratives. Braking behavior appears in 14 complaint narratives. Steering behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10472950 · 2012-08-29 (August 29, 2012)
CAR BATTERY DIED SUDDENLY WITH NO LIGHTS OR ANYTHING ELSE LEFT ON. IT HAPPENED TWICE AND WAS EXACTLY SAME. BOTH CASES I WAS STRANDED WITH NO OTHER OPTIONS TO TOW THE CAR AND NEED TO TAKE TAXI TO GET MY FAMILY HOME, I WAS LUCKY TO HAVE ACCESS TO TAXI. DEALERS WERE UNABLE TO LOCATE AND FIX THE FAULT IN BOTH CASES AND GIVE ME LAME EXCUSE SOMETHING WAS LEFT ON. FOR ME IT'S SERIOUS SAFETY ISSUE AS I CAN'T AFFORD TO TAKE MY FAMILY IN THIS CAR WITH NO CONFIDENCE THAT WHEN WOULD IT DIE AGAIN. MY FAMILY WAS STRANDED ONCE OUTSIDE IN 100F HEAT AND I DON…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10472950 at NHTSA ↗
Owner report 10478938 · 2012-10-07 (October 7, 2012)
VEHICLES MOON ROOF INEXPLICABLY EXPLODED FROM INSIDE OUT WHILE PARKED IN DRIVEWAY. *TR
Owner-reported narrative. Look up ODI 10478938 at NHTSA ↗
Owner report 10490365 · 2012-12-28 (December 28, 2012)
HELLO, I AM WRITING TO YOU ABOUT A NEW VEHICLE THAT I RECENTLY PURCHASED THROUGH NISSAN. IT'S A 2012 NISSAN MURANO AND I PURCHASED THE VEHICLE ON FRIDAY DEC 21, 2012. I BROUGHT THE VEHICLE HOME (WHICH IS ABOUT 50 MILES FROM THE DEALERSHIP) AND THE NEXT DAY I TOOK MY FAMILY TO VISIT MY MOTHER IN THE HOSPITAL AND THEN WE WERE GOING TO GO CHRISTMAS SHOPPING AT THE MALL. WHILE ENROUTE TO THE MALL I STARTED HEARING A SQUEALING SOUND COMING FROM THE FRONT OF THE VEHICLE. AS I WAS DRIVING AND MAKING TURNS THE NOISE GOT PROGRESSIVELY LOUDER AND THEN TH…
Owner-reported narrative. 106 miles reported. Look up ODI 10490365 at NHTSA ↗
Owner report 10491161 · 2013-01-02 (January 2, 2013)
PASSENGER SIDE AIR BAG IS NOT ENGAGED. INDICATOR IS ON APPROXIMATELY 50% OF THE TIME, WHEN MY 84 POUND DAUGHTER IS SITTING IN THE PASSENGER SEAT. THIS MEANS THAT 50% OF THE TIME, MY DAUGHTER IS SUPPOSEDLY NOT PROTECTED BY THE AIR BAG. THIS IS TROUBLESOME. THE INTERMITTENT, SEEMINGLY RANDOM NATURE OF THE INDICATOR DOES NOT INSTILL CONFIDENCE IN THE PROTECTION THAT I PAID FOR AND IS ASSUMED TO BE IN PLACE. WHEN I CONTACTED THE DEALER ON 12/28/12. I ASKED THE NISSAN SERVICE TECHNICIAN WHAT WEIGHT WAS REQUIRED TO ENGAGE THE AIR BAG PROTECTION, AND…
Owner-reported narrative. 400 miles reported. Look up ODI 10491161 at NHTSA ↗
Owner report 10520662 · 2013-06-19 (June 19, 2013)
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING A 70 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE DASHBOARD AREA. THE VEHICLE WAS SHUT OFF AN RESTARTED BUT THE NOISE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT CERTAIN PARTS NEEDED TO BE REPLACED BUT THE CONTACT WAS NOT AWARE OF WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000. UPDATED 3/14/14*CN *TR
Owner-reported narrative. 9,000 miles reported. Look up ODI 10520662 at NHTSA ↗
Owner report 10523991 · 2013-07-09 (July 9, 2013)
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI FREEZE OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ENGINE COOLING FLUID HOSE WAS REPLACED. THE FAILURE WAS NOT CORRECTED AND LATER RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE A FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,000. THE CURRENT MILEAGE WAS 10,000.
Owner-reported narrative. 4,000 miles reported. Look up ODI 10523991 at NHTSA ↗
Owner report 10556517 · 2013-12-18 (December 18, 2013)
WHILE DRIVING AT AROUND 30 MILES PER HOUR A LOUD NOISE COMING FROM UNDER THE DASHBOARD GPS SCREEN WAS VERY NOTICEABLE AND AT THE SAME TIME THE SCREEN WENT BLACK FOR ABOUT 45 SECONDS THEN IT CAME UP ALIVE AGAIN. *TR
Owner-reported narrative. 11,450 miles reported. Look up ODI 10556517 at NHTSA ↗
Owner report 10556614 · 2013-12-19 (December 19, 2013)
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE SUNROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,700.
Owner-reported narrative. 23,700 miles reported. Look up ODI 10556614 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V068000 · Tires:Pressure Monitoring And Regulating Systems
Reported: 2012-02-22 (February 22, 2012)
NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 MURANO AND ROGUE VEHICLES, MANUFACTURED FROM NOVEMBER 23, 2011 THROUGH JANUARY 11, 2012. DURING ASSEMBLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WAS NOT ACTIVATED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138,TIRE PRESSURE MONITORING SYSTEM.
Consequence: A NON-ACTIVE TPMS CANNOT WARN A DRIVER THAT A TIRE IS UNDERINFLATED. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
Remedy: ALL OF THE AFFECTED VEHICLES ARE STILL IN DEALER INVENTORY. DEALERS HAVE BEEN INSTRUCTED TO ACTIVATE ALL OF THE TIRE PRESSURE MONITORING SYSTEMS.
NHTSA campaign record ↗