2011 Nissan MURANO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
148 owner complaints analyzed
0 distinct recall campaigns
85,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 107 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 38 of 148 complaints (25.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 41 | 27.7% |
| Transmission and shifting | 36 | 24.3% |
| Electrical and battery issues | 7 | 4.7% |
| Engine operation | 5 | 3.4% |
| Steering behavior | 1 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 38 |
| Power Train | 37 |
| Unknown Or Other | 23 |
| Air Bags | 13 |
| Electrical System | 11 |
| Structure:Body | 11 |
| Suspension | 10 |
| Engine | 7 |
Service Brakes: 38; Power Train: 37; Unknown Or Other: 23; Air Bags: 13; Electrical System: 11; Structure:Body: 11; Suspension: 10; Engine: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 26 |
| 75,000 to 99,999 | 28 |
| 100,000 to 149,999 | 31 |
| 150,000 and above | 4 |
Under 25,000: 8; 25,000 to 49,999: 10; 50,000 to 74,999: 26; 75,000 to 99,999: 28; 100,000 to 149,999: 31; 150,000 and above: 4
100,000 to 149,999 miles has the most reports with usable mileage (31). 41 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 3 |
| 2012 | 5 |
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 7 |
| 2016 | 9 |
| 2017 | 13 |
| 2018 | 25 |
| 2019 | 26 |
| 2020 | 15 |
| 2021 | 12 |
| 2022 | 9 |
| 2023 | 10 |
| 2024 | 5 |
| 2025 | 1 |
| 2026 | 2 |
2011: 3; 2012: 5; 2013: 1; 2014: 5; 2015: 7; 2016: 9; 2017: 13; 2018: 25; 2019: 26; 2020: 15; 2021: 12; 2022: 9; 2023: 10; 2024: 5; 2025: 1; 2026: 2
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 41 complaint narratives. Transmission and shifting appears in 36 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10424454 · 2011-09-09 (September 9, 2011)
TRAVELLING @ 70 MPH WHEN SUNROOF EXPLODED. LIGHT RAIN, NO NEARBY TRAFFIC, NO OVERPASS. FORTUNATE TO PULL OVER WITHOUT AN ACCIDENT. *TR
Owner-reported narrative. 10,500 miles reported. Look up ODI 10424454 at NHTSA ↗
Owner report 10425334 · 2011-09-13 (September 13, 2011)
DRIVING APPX. 30MPH ON OPEN ASPHALT ROAD, NO CARS AHEAD OF ME, NO CARS BEHIND ME WHEN HEARD LOUD EXPLOSION, SIMILAR TO SHOT GUN BLAST. WHEN LOCATED TROUBLE FOUND THE MOON ROOF HAD EXPLODED. APPEARED TO BE AN UPWARD EXPLOSION. CAR TAKEN TO NISSAN DEALER FOR REPAIRS. DAMAGE WAS NOT CAUSED FROM ANY FLYING OBJECTS. HAS TO BE A DEFECT. *TR
Owner-reported narrative. Look up ODI 10425334 at NHTSA ↗
Owner report 10426866 · 2011-09-23 (September 23, 2011)
WHILE DRIVING THE BRAKE LIGHT COMES ON AND STAY ON WHEN I PRESSED THE BRAKES THE CAR SHIMMER TOOK CAR TO DEALER FOR REPAIR WAS TOLD THE CAR WAS REPAIRED NOW THE BRAKE LIGHT IS ON AGAIN WHILE I AM TODAYS DATE SEPT. 23 . HAVE TO MAKE ANOTHER APOINTMENT TO CHECK OUT BRAKE AGAIN. *TR
Owner-reported narrative. 1,100 miles reported. Look up ODI 10426866 at NHTSA ↗
Owner report 10451414 · 2012-03-13 (March 13, 2012)
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE SUNROOF SHATTERED WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE AS TO WHETHER THE FAILURE WAS COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 13,100.
Owner-reported narrative. 13,100 miles reported. Look up ODI 10451414 at NHTSA ↗
Owner report 10458280 · 2012-05-14 (May 14, 2012)
ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH. A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO. WHEN THIS HAPPENED NOT ONE AIRBAG DEPLOYED I SUFFERED INJURIES AND AM GOING IN FOR BACK SURGERY TOMORROW. THE MURANO FRAME WAS BENT AND THE CAR TOTALED. *JS
Owner-reported narrative. 58,000 miles reported. Look up ODI 10458280 at NHTSA ↗
Owner report 10461930 · 2012-06-15 (June 15, 2012)
AT LOW SPEEDS ON SLIGHT INCLINE WILL NOT ACCELERATE WITH INPUT TO GAS PEDAL RPMS WILL INCREASE VEHICLE WILL NOT RESPOND THEN SUDDENLY DRIVE TRAIN WILL RESPOND AND ENGAGE (A SLIPPING ACTION) VEHICLE WILL SUDDENLY LAUNCH FORWARD WITH A SLIGHT BANG AND BUCKING OF VEHICLE. DEALER HAS HAD VEHICLE CHECKED FOR PROBLEM APPROX 5-6 TIMES COULD NOT DUPLICATE ISSUE. BBB COMPLAINT IN PROCESS OF BEING FILED. DEALER AND MANUFACTURER NO HELP WITH ISSUE. FORMAL COMPLAINT FILED WITH DEALERSHIP, NO RESPONSE @ PRESENT. VEHICLE IS DANGEROUS WHEN NOT RESPONDING AND …
Owner-reported narrative. 9,000 miles reported. Look up ODI 10461930 at NHTSA ↗
Owner report 10478201 · 2012-10-01 (October 1, 2012)
I PARKED THE MURANO IN THE GARAGE AND CLOSED THE GARAGE DOOR THEN WENT INSIDE THE HOUSE. ABOUT 30 MINUTES LATER I HEARD A MUFFLED BOOM SOUND. I THOUGHT THE WIND WAS BLOWING FURNITURE AROUND ON MY DECK. I WENT TO CHECK THE GARAGE AND NOTICED TEMPERED GLASS ON THE FLOOR. I LOOKED AT THE LIFT GATE DOOR AND NOTICED THE ENTIRE GLASS WINDOW HAD SHATTERED INWARD. MOST OF THE GLASS WAS INSIDE THE CAR. I DON'T KNOW HOW IT HAPPENED BUT IT WAS RAINING THAT DAY AND THE TEMPERATURE HAD FALLEN. *TR
Owner-reported narrative. 10,285 miles reported. Look up ODI 10478201 at NHTSA ↗
Owner report 10485963 · 2012-11-25 (November 25, 2012)
WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH NO OTHER VEHICLES AROUND ME AND NO OVERPASS OR TREES ABOVE ME , MY SUNROOF EXPLODED (IT SOUNDED LIKE A GUNSHOT WENT OFF) AND THEN I HEARD A CRACKLING NOISE WHICH AS SOON AS I PULLED OVER I FOUND IT HAD EXPLODED UPWARDS AND SHATTERED. I HAVE PICTURES TO SHOW THE SUNROOF EXPLODED UPWARDS. *TR
Owner-reported narrative. 25,000 miles reported. Look up ODI 10485963 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.