2012 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
135 owner complaints analyzed
1 distinct recall campaigns
65,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 97 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 30 of 135 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 22 | 16.3% |
| Braking behavior | 14 | 10.4% |
| Steering behavior | 10 | 7.4% |
| Engine operation | 8 | 5.9% |
| Electrical and battery issues | 7 | 5.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 30 |
| Air Bags | 26 |
| Unknown Or Other | 23 |
| Engine | 13 |
| Electrical System | 12 |
| Service Brakes | 12 |
| Visibility/Wiper | 10 |
| Visibility:Sun/Moon Roof Assembly | 8 |
Power Train: 30; Air Bags: 26; Unknown Or Other: 23; Engine: 13; Electrical System: 12; Service Brakes: 12; Visibility/Wiper: 10; Visibility:Sun/Moon Roof Assembly: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 23 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 19 |
| 75,000 to 99,999 | 19 |
| 100,000 to 149,999 | 22 |
| 150,000 and above | 0 |
Under 25,000: 23; 25,000 to 49,999: 14; 50,000 to 74,999: 19; 75,000 to 99,999: 19; 100,000 to 149,999: 22; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (23). 38 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 3 |
| 2013 | 5 |
| 2014 | 11 |
| 2015 | 7 |
| 2016 | 10 |
| 2017 | 15 |
| 2018 | 21 |
| 2019 | 19 |
| 2020 | 13 |
| 2021 | 3 |
| 2022 | 11 |
| 2023 | 7 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 3 |
2012: 3; 2013: 5; 2014: 11; 2015: 7; 2016: 10; 2017: 15; 2018: 21; 2019: 19; 2020: 13; 2021: 3; 2022: 11; 2023: 7; 2024: 3; 2025: 4; 2026: 3
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 22 complaint narratives. Braking behavior appears in 14 complaint narratives. Steering behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10667445 · 2014-12-20 (December 20, 2014)
AT SPORADIC TIMES, MY 2012 NISSAN MURANO WILL HESITATE TO ACCELERATE FROM A STOPPED POSITION. ON MULTIPLE OCCASIONS THIS HAS LEFT ME STRANDED FOR 5-10 SECONDS IN THE MIDDLE OF BUSY INTERSECTIONS. ON TWO SEPARATE OCCASIONS (WHILE UNDER WARRANTY) I NOTIFIED NISSAN ABOUT THE PROBLEM. THE FIRST TIME I CONTACTED CHILDREN NISSAN WHERE I PURCHASED THE VEHICLE AND WAS ADVISED TO BRING THE VEHICLE IN WHEN THE PROBLEM COULD BE REPLICATED OR WHEN THE CHECK ENGINE LIGHT WAS ON. ON 3-15-14, I BROUGHT THE VEHICLE TO AUTONATION NISSAN IN MARIETTA, GA TO H…
Owner-reported narrative. 40,000 miles reported. Look up ODI 10667445 at NHTSA ↗
Owner report 10716659 · 2015-05-15 (May 15, 2015)
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHEN THE ALL WHEEL DRIVE WAS ENGAGED, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF ALL WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 6/25/15*CN UPDATED 10/17/2017*CN
Owner-reported narrative. 50,000 miles reported. Look up ODI 10716659 at NHTSA ↗
Owner report 10823328 · 2016-01-31 (January 31, 2016)
I WAS CHANGING LANES AS I WAS APPROACHING A CITY STREET INTERSECTION AT ABOUT 10 MPH AND BEGAN APPLYING THE BRAKES TO STOP. I NOTICED THAT I WAS HAVING TO PUSH MUCH HARDER ON THE BRAKES TO SLOW THE CAR AND THEN NOTICED THAT THE ENGINE WAS RACING AT A HIGH RPM. I WAS ABLE TO COME TO A STOP AND THEN PUT THE TRANSMISSION IN NEUTRAL. AT THAT POINT WITH MY FOOT STILL ON THE BRAKE AND THE TRANSMISSION IN NEUTRAL, THE ENGINE RACING STOPPED AND FELL BACK TO IDLE. I WAS THEN ABLE TO PROCEED AS NORMAL ALTHOUGH I WAS SOMEWHAT SHAKEN BY THE INCIDENT. NO…
Owner-reported narrative. 40,500 miles reported. Look up ODI 10823328 at NHTSA ↗
Owner report 10873199 · 2016-06-08 (June 8, 2016)
TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE SECOND TIME THE FAILURE RECURRED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURES TO THE RIBS AND ANKLE. THE PASSENGER SUSTAINED BRUISED RIBS AND A FRACTUR…
Owner-reported narrative. 16,000 miles reported. Look up ODI 10873199 at NHTSA ↗
Owner report 10490365 · 2012-12-28 (December 28, 2012)
HELLO, I AM WRITING TO YOU ABOUT A NEW VEHICLE THAT I RECENTLY PURCHASED THROUGH NISSAN. IT'S A 2012 NISSAN MURANO AND I PURCHASED THE VEHICLE ON FRIDAY DEC 21, 2012. I BROUGHT THE VEHICLE HOME (WHICH IS ABOUT 50 MILES FROM THE DEALERSHIP) AND THE NEXT DAY I TOOK MY FAMILY TO VISIT MY MOTHER IN THE HOSPITAL AND THEN WE WERE GOING TO GO CHRISTMAS SHOPPING AT THE MALL. WHILE ENROUTE TO THE MALL I STARTED HEARING A SQUEALING SOUND COMING FROM THE FRONT OF THE VEHICLE. AS I WAS DRIVING AND MAKING TURNS THE NOISE GOT PROGRESSIVELY LOUDER AND THEN TH…
Owner-reported narrative. 106 miles reported. Look up ODI 10490365 at NHTSA ↗
Owner report 10664373 · 2014-12-15 (December 15, 2014)
DRIVING 60MPH ON BUSY 3-LANE HIGHWAY, I/HEARD A LOUD BANG FROM THE ENGINE THEN LOST COMPLETE CONTROL OF STEERING. I WAS ABLE TO 'MUSCLE' THE CAR OVER TO THE SIDE, SLOWED AND WENT DIRECTLY TO THE MILLER DEALERSHIP. THEY SAID THIS SAME THING HAD HAPPENED TO OTHERS DUE TO "COLD WEATHER" THEY SAID THEY WOULD REPORT THIS EVENT. (ST. CLOUD, MN). *TR
Owner-reported narrative. Look up ODI 10664373 at NHTSA ↗
Owner report 10558659 · 2014-01-06 (January 6, 2014)
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, AND WAS TAKEN TO A DEALER. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,555. UPDATED 1/16/14*CN UPDATED 01/28/14*LJ ...UPDATED 01-30-14 *BF THE CONSUMER STATED NISSAN REJECTED ANY SOLUTION TOWARD RESOLVING THE ISSUE. UPDATED 01/30/14
Owner-reported narrative. 13,555 miles reported. Look up ODI 10558659 at NHTSA ↗
Owner report 10585951 · 2014-05-01 (May 1, 2014)
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO A DEALER. THE MECHANIC WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Owner-reported narrative. 117,000 miles reported. Look up ODI 10585951 at NHTSA ↗
Owner report 10472950 · 2012-08-29 (August 29, 2012)
CAR BATTERY DIED SUDDENLY WITH NO LIGHTS OR ANYTHING ELSE LEFT ON. IT HAPPENED TWICE AND WAS EXACTLY SAME. BOTH CASES I WAS STRANDED WITH NO OTHER OPTIONS TO TOW THE CAR AND NEED TO TAKE TAXI TO GET MY FAMILY HOME, I WAS LUCKY TO HAVE ACCESS TO TAXI. DEALERS WERE UNABLE TO LOCATE AND FIX THE FAULT IN BOTH CASES AND GIVE ME LAME EXCUSE SOMETHING WAS LEFT ON. FOR ME IT'S SERIOUS SAFETY ISSUE AS I CAN'T AFFORD TO TAKE MY FAMILY IN THIS CAR WITH NO CONFIDENCE THAT WHEN WOULD IT DIE AGAIN. MY FAMILY WAS STRANDED ONCE OUTSIDE IN 100F HEAT AND I DON…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10472950 at NHTSA ↗
Owner report 10889196 · 2016-07-28 (July 28, 2016)
BATTERY WENT DEAD FOR NO REASON. PARKED CAR ABOUT 1PM; UPON ATTEMPTING TO DRIVE VEHICLE ABOUT 5PM FOUND I COULD NOT OPEN DOOR WITH MY REMOTE. INSERTED KEY IN DOOR AND UNABLE TO TURN TO UNLOCK. HAD A CO-WORKER TRY AND HE COULD NOT TURN. HAD A THIRD PERSON TRY AND AFTER TURNING VERY HARD, HE WAS ABLE TO UNLOCK DOOR. UPON OPENING DOOR, INTERIOR LIGHTS DID NOT GO ON AS THEY NORMALLY DO. TRIED TO START CAR IN NORMAL WAY - NOTHING. PUT KEY FAB INTO IGNITION - NOTHING. DETERMINED THAT BATTERY DEAD. AFTER JUMPING VEHICLE, IT STARTED AND RAN FIN…
Owner-reported narrative. 78,000 miles reported. Look up ODI 10889196 at NHTSA ↗