2017 Mercedes Royale SPRINTER COACH: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
1 distinct recall campaigns
39,295 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 16.7% |
| Electrical and battery issues | 1 | 16.7% |
| Steering behavior | 1 | 16.7% |
| Fuel system concerns | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 2 |
| Electrical System | 1 |
| Fuel System, Gasoline | 1 |
| Seat Belts | 1 |
| Trailer Hitches | 1 |
| Wheels | 1 |
Air Bags: 2; Electrical System: 1; Fuel System, Gasoline: 1; Seat Belts: 1; Trailer Hitches: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
2019: 2; 2020: 1; 2021: 1; 2022: 1; 2023: 1
Pattern summary
Air Bags leads the component reports. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11209282 · 2019-05-22 (May 22, 2019)
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. WHILE DRIVING VARIOUS SPEEDS, THE SLIDER ENGAGED AND OPENED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER SENT AN INDEPENDENT MECHANIC TO DIAGNOSE AND REPAIR THE CONTROL MODULE AND THE SLIDE OUT SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE HIGH HEAT CLIMATE SHE LIVED IN, THE FAILURE WOULD RECUR. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000.
Owner-reported narrative. 68,000 miles reported. Look up ODI 11209282 at NHTSA ↗
Owner report 11240833 · 2019-07-31 (July 31, 2019)
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN NHTSA CAMPAIGN NUMBER REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERZENZY'S RV WORLD (940 LAKELAND PARK CENTER DR, LAKELAND, FL 33809, [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD N…
Owner-reported narrative. Look up ODI 11240833 at NHTSA ↗
Owner report 11375063 · 2020-11-17 (November 17, 2020)
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE INTO A NEARBY PARKING LOT. THE CONTACT STATED HE NOTICED A FUEL LEAK UNDER THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, MERCEDES-BENZ OF LYNNWOOD (17800 HWY 99, LYNNWOOD, WA 98037, [phone removed]) WHERE IT WAS DIAGNOSED WITH NEEDING A SPRING CLAMP TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFAC…
Owner-reported narrative. 10,590 miles reported. Look up ODI 11375063 at NHTSA ↗
Owner report 11435202 · 2021-10-02 (October 2, 2021)
My tire pressure monitoring system showed a low tire. I looked and found no nails or other items in the tire. I changed to my spare and took the tire to the tire dealer. He found a crack in the rim near the valve stem - started at the hole. This happened in March of this year. On a recent trip, the same thing happened on another rim. The crack this time was also near the valve stem hole. The crack this time went the direction of the circumference of the rim for about 1". The Les Schwab dealer said he has seen this several times on other…
Owner-reported narrative. Look up ODI 11435202 at NHTSA ↗
Owner report 11483477 · 2022-09-08 (September 8, 2022)
The contact owns a 2018 Tiffin Wayfarer constructed on a 2017 Mercedes-Benz Sprinter 3500 chassis. The contact received notification of NHTSA Campaign Number: 21V610000 (Trailer Hitches) and the vehicle was taken to the dealer for recall repair however, 3-weeks later the vehicle remained at the dealer. The contact was informed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was made aware of the issue through a…
Owner-reported narrative. Look up ODI 11483477 at NHTSA ↗
Owner report 11515003 · 2023-04-02 (April 2, 2023)
Traveling on I-80 in Western Nebraska and SRS and Airbag systems failed. I immediately pulled over and checked connectivity of seatbelt wiring harness. No connection problems on the factory swivel seat were located or noted. I called Mercedes of Loveland and described the problem and the first thing [XXX] the Service Manager asked or accused me of was removing the seat. The seat was removed within the first 60 days of ownership and under 1,000 miles and absolutely no issues up to this point. Mercedes of Loveland takes this VERY seriously b…
Owner-reported narrative. Look up ODI 11515003 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V249000 · Seats
Reported: 2019-03-28 (March 28, 2019)
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
NHTSA campaign record ↗