2011 Mazda CX-9: complaints, problems and recalls

THE TRACTION CONTROL LIGHT ON MY CX9 COMES ON AND STAYS ON, EVEN IN DRY CONDITIONS IN WHICH THE TRACTION CONTROL SYSTEM IS NOT NEEDED. ALSO THE TCS SYSTEM LIGHT IS ILLUMINATED AND THE TCS OFF LIGHT IS ILLUMINATED. *TR

Owner-reported narrative. 11,000 miles reported. Look up ODI 10402870 at NHTSA ↗

I HAD MY CX-9 GT DRIVING ON THE ROAD. THIS HAPPENED WHILE I DROVE ON STREET AND STEPPED ON BRAKE THE PEDAL TO STOP FOR A RED LIGHT. I ALMOST HIT THE CAR IN FRONT OF ME, BECAUSE MY BRAKE AT THIS TIME, ALL OF SUDDEN, TOOK LONGER STOPPING DISTANCE AS I EXPECTED. IT WAS A CLOSE CALL TO HIT THE CAR IN FRONT OF ME WHILE MY BRAKING SYSTEM REACTED DIFFERENTLY. AFTER ALMOST HITTING THE CAR, I DROVE VERY CAUTIOUSLY IN A FEAR THAT I MIGHT LOSE THE CONTROL OF MY BRAKES TOTALLY; THE BAD FEELING FOR THE UNPREDICTABLE BRAKING SYSTEM REALLY PUT MY FAMILY'S SAF…

Owner-reported narrative. 24,000 miles reported. Look up ODI 10486941 at NHTSA ↗

POWER BRAKE BOOSTER FAILURE. *TR

Owner-reported narrative. 55,002 miles reported. Look up ODI 10487938 at NHTSA ↗

ATTEMPTED TO LATCH THE DRIVER SEATBELT, BUT THE LATCH WOULD NOT RECEIVE THE BELT. AFTER SEVERAL ATTEMPTS TO LATCH THE BELT BY INSERTING IT INTO THE LATCH MECHANISM, I WAS ABLE TO LATCH THE BELT BY FIRST PUSHING DOWN THE RELEASE MECHANISM; THEN INSERTING THE BELT. THIS HAS TO BE DONE EACH TIME IN ORDER THE LATCH THE DRIVER SIDE SEATBELT. NO OTHER SEATBELTS ARE AFFECTED. THIS CAR HAS BEEN SCHEDULED INTO BOMMARITO MAZDA FOR RESOLUTION OF THIS PROBLEM. *TR

Owner-reported narrative. 8,610 miles reported. Look up ODI 10488042 at NHTSA ↗

APPROACHING A RED LIGHT ON A DRY SUNNY DAY, MY BRAKES FAILED HALFWAY THROUGH COMING TO A STOP. AT FIRST MY VEHICLE (2011 MAZDA CX-9 SPORT WITH 56,000 MILES) WAS SLOWING DOWN NORMALLY AND THEN SUDDENLY THERE WAS GRINDING/CRUNCHING NOISES AND DESPITE PRESSING THE BRAKE, THE VEHICLE WAS NO LONGER STOPPING. I SLAMMED THE BRAKES, PUMPED A FEW TIMES, AND THE VEHICLE SIMPLY FAILED TO SLOW DOWN OR STOP CAUSING ME TO SLAM INTO THE REAR OF THE VEHICLE IN FRONT OF ME. I TOOK THE CAR INTO A MECHANIC WHO NOTIFIED ME THAT BOTH OF MY "FRONT CALIPERS WERE POS…

Owner-reported narrative. 56,770 miles reported. Look up ODI 10512192 at NHTSA ↗

UPON LIGHT BRAKING I HEAR A HISSING SOUND. THE BRAKES ARE INEFFECTIVE AT SLOW SPEEDS. IT TAKES A LONGER TIME AND REQUIRES APPLICATION OF GREATER BRAKING FORCE TO GET THE CAR TO COME TO A COMPLETE STOP. I TOOK THE CAR IN FOR INSPECTION AND AM AWAITING THE RESULTS. I SAW ONLINE THAT THERE ARE KNOWN PROBLEMS WITH THE BRAKING SYSTEM. *TR

Owner-reported narrative. 20,000 miles reported. Look up ODI 10512943 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT THERE WERE FUEL FUMES INSIDE THE CABIN OF THE VEHICLE. ADDITIONALLY, THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE TRANSFER CASE WAS CRACKED AND SEIZED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 36,300. UPDATED 07/30/13*LJ THE DEALER REPLACED THE TRANSFER CASE. UPDATED 08/01/13

Owner-reported narrative. 36,300 miles reported. Look up ODI 10516060 at NHTSA ↗

2011 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE CAUSED BY TRANSMISSION/TRANSFER CASE FAILURE. *SMD THE CONSUMER STATED THE BOTTOM OF THE VEHICLE CAUGHT ON FIRE, IT WAS PUT OUT BEFORE ANY EXCESSIVE DAMAGE WAS DONE. THE CONSUMER STATED PRIOR TO THE FIRE, THE VEHICLE STARTED VIBRATING AND WHEN SHE ATTEMPTED TO DRIVE, IT WOULD NOT MOVE.

Owner-reported narrative. Look up ODI 10522358 at NHTSA ↗

Reported: 2015-07-20 (July 20, 2015)

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Consequence: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

Reported: 2017-06-29 (June 29, 2017)

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Reported: 2018-10-12 (October 12, 2018)

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Reported: 2019-10-31 (October 31, 2019)

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.