2011 Lexus RX350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
1 distinct recall campaigns
43,500 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 26 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 30 complaints (30.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 36.7% |
| Transmission and shifting | 1 | 3.3% |
| Electrical and battery issues | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Vehicle Speed Control | 8 |
| Engine | 7 |
| Air Bags | 6 |
| Power Train | 4 |
| Structure:Body | 3 |
| Electrical System | 1 |
| Engine And Engine Cooling | 1 |
Service Brakes: 9; Vehicle Speed Control: 8; Engine: 7; Air Bags: 6; Power Train: 4; Structure:Body: 3; Electrical System: 1; Engine And Engine Cooling: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 6; 50,000 to 74,999: 6; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 3 |
| 2012 | 6 |
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 5 |
| 2017 | 1 |
| 2018 | 5 |
| 2019 | 3 |
| 2022 | 1 |
2011: 3; 2012: 6; 2013: 1; 2014: 3; 2015: 2; 2016: 5; 2017: 1; 2018: 5; 2019: 3; 2022: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10376593 · 2011-01-13 (January 13, 2011)
TL*THE CONTACT OWNS A 2011 LEXUS RX350. WHILE ON A FLAT SURFACE, THE CONTACT HEARD A BEEPING NOISE AND NOTICED THAT THE ANTI SLIP INDICATOR SYMBOL ILLUMINATED ON THE DASHBOARD. THE DEALER NOR MANUFACTURER WERE NOTIFIED. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 965. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 10 miles reported. Look up ODI 10376593 at NHTSA ↗
Owner report 10394031 · 2011-04-02 (April 2, 2011)
I HAVE A 2011 LEXUS GX 460. IT LACKS POWER WHEN IT IS COLD AND THERE IS EXHAUST FUMES THAT ARE COMING INTO THE VEHICLE AFTER I MERGE ON T THE HIGHWAY IT IS ALMOST A INSTANT HEADACHE THE SMELL IS SO STRONG ITS SMELLS LIKE SULFUR THERE IS NO CHECK ENGINE LIGHT AND GAS MILEAGE NOT NORMAL . I HAVE USED HIGH OCTANE FUEL AND EVEN INSTALLED BG44K FUEL CONDITIONER .THIS IS A PROBLEM .THANKS FOR LISTEN TO ME . *TR
Owner-reported narrative. 4,450 miles reported. Look up ODI 10394031 at NHTSA ↗
Owner report 10433369 · 2011-10-28 (October 28, 2011)
2011 LEXUS RX350. CONSUMER STATES AFTER TURNING A HALF CIRCLE, THE VEHICLE SUDDENLY SKIDDED AND HIT THE LEFT CURB AND THE LEFT FRONT TIRE RUPTURED AND VEHICLE KEPT MOVING TOWARD THE DRIVER'S SIDE DESPITE CONSUMER TRYING TO STOP THE VEHICLE *TGW THE CONSUMER STATED HE CRASHED INTO A NEARBY CONCRETE FENCE HEAD-ON. THE VEHICLE WAS DEEMED TOTALED. THE CONSUMER BELIEVED THE BRAKES MAY HAVE FAILED. *JB
Owner-reported narrative. Look up ODI 10433369 at NHTSA ↗
Owner report 10452366 · 2012-03-20 (March 20, 2012)
I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION (SUA) IN THE PARKING LOT OF MY APARTMENT ON MARCH 3RD, 2012. IT WAS A SUNNY DAY, AND THE ROAD CONDITION WAS GOOD. MY WIFE WAS DRIVING LEXUS RX 350 2011 MODEL (MILEAGE: 2124MILES). MY DAUGHTER AND I WERE SITTING ON THE BACK SEATS. SHE WAS SLOWING DOWN THE VEHICLE FOR PARKING AND ABOUT TO FINALIZE THE PARKING BY GOING FORWARD BY ABOUT 3 FEET. AT THAT TIME, THE VEHICLE ABRUPTLY ACCELERATED WITH THE SOUND OF REVVING UP THE ENGINE. THE CAR RAN OVER A PARKING BLOCK AND WENT ON CURB STONES. BY HELP OF…
Owner-reported narrative. 2,124 miles reported. Look up ODI 10452366 at NHTSA ↗
Owner report 10453303 · 2012-03-28 (March 28, 2012)
WHILE PULLING INTO DRIVEWAY, MY WIFE TOOK HER FOOT OFF ACCELERATOR AND CAR SUDDENLY ACCELERATED AND RAN INTO WALL OF HOUSE DAMAGING FRONT OF CAR AND CAUSING DAMAGE TO HOUSE AND CONTENTS. *TR
Owner-reported narrative. 9,390 miles reported. Look up ODI 10453303 at NHTSA ↗
Owner report 10463456 · 2012-06-28 (June 28, 2012)
BRAKES FELT SPONGY FIRST DAY, WORSE SECOND DAY. THIRD DAY, WHILE STOPPED AT A TRAFFIC LIGHT, BRAKE PEDAL WENT TO THE FLOOR. PUMPED PEDAL TO STOP ROLLING, SHIFTED INTO NEUTRAL. DROVE DIRECTLY TO DEALER, LESS THAN 1/2 MILE. DIAGNOSIS IS FAILURE OF MASTER CYLINDER. *TR
Owner-reported narrative. 17,070 miles reported. Look up ODI 10463456 at NHTSA ↗
Owner report 10463921 · 2012-07-02 (July 2, 2012)
I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE IN FRONT OF ME IN A REAR-END COLLISION. DAMAGED CAUSED TO MY ENTIRE FRONT END AND THE OTHER VEHICLES BACK END. IMPACT SPEED IS UNKNOWN BUT IT FELT LIKE 5-10MPH AND DEFINITELY NOT A ROLL-HIT OR A BUMP OF A HIT. I WAS STOPPED AND THEN THE VEHICLE JUST ACCELERATED INTO THE CAR AHEAD OF ME. *JS
Owner-reported narrative. 12,500 miles reported. Look up ODI 10463921 at NHTSA ↗
Owner report 10470336 · 2012-08-13 (August 13, 2012)
TURNED INTO PARKING SPACE. CAR BEGAN ACCELERATING ON ITS OWN. I APPLIED THE BRAKES CONTINUOUSLY, THREW THE CAR INTO PARK TO NO AVAIL. THE CAR JOLTED FORWARD, CRASHING INTO THE STOREFRONT, BREAKING GLASS WINDOWS. THE (APPROX) 2 FEET OF BLOCK WALL STOPPED THE CAR. THE VEHICLE WAS NOT IN MY CONTROL IN SPITE OF ALL EFFORT TO BRING THE CAR TO A STOP. HAD SOMEONE BEEN WALKING ON THE SIDEWALK IN FRONT OF THE STORE (SALON), I WOULD HAVE BEEN POWERLESS TO KEEP FROM INJURING OR KILLING THEM. THIS WAS NOT DRIVER ERROR. I WAS FULLY "IN THE MOMENT," AND A…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10470336 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V377000 · Service Brakes, Hydraulic
Reported: 2011-07-26 (July 26, 2011)
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 LEXUS RX350 PASSENGER CARS MANUFACTURED FROM AUGUST 30, 2010, THROUGH MAY 18, 2011, AND EQUIPPED WITH VEHICLE DYNAMICS INTEGRATED MANAGEMENT (VDIM). THE CALIBRATION FOR THE HYDRAULIC CONTROL VALVES IS INCORRECT. DUE TO THIS CONDITION, THERE IS A POSSIBILITY THAT THE RIGHT FRONT WHEEL MAY NOT BE CONTROLLED PROPERLY DURING ABS (ANTILOCK BRAKE SYSTEM) OR VSC (VEHICLE STABILITY CONTROL) ACTUATION.
Consequence: THIS COULD RESULT IN INCREASED STOPPING DISTANCES AND/OR A FAILURE TO ADEQUATELY CORRECT A VEHICLE SLIDE, WHICH COULD INCREASE THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE ACTUATOR WITH A NEW ONE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 8, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
NHTSA campaign record ↗