2010 Lexus RX350: complaints, problems and recalls

LEXUS 2010 RX 350 CRUISE CONTROL TRAVELING AT 75 MPH IN ARIZONA HAD TO SLOW DOWN TO ABOUT 55 MPH AND WHEN THE CRUISE CONTROL WAS RESUMED THE VEHICLE ROARED AHEAD. THE ACCELERATION WAS EXTREME (PUSHED US BACK IN OUR SEATS) AND STOPPED AFTER CRUISE CONTROL WAS TURNED OFF. *TR

Owner-reported narrative. 2,500 miles reported. Look up ODI 10304828 at NHTSA ↗

I HAVE A NEW 2010 LEXUS RX 350 KEEP STALLING WHILE I WAS WAITING FOR TRAFFIC LIGHT, PROBLEM STATED SOON AFTER I STARTED DRIVING , WHILE MILEAGE WAS AROUND 1500, WHEN THE CAR STALLED ABS (ANTI BRAKE SYSTEM) SIGN SHOWED UP. I TOOK THE CARS SEVERAL TIMES BACK TO LEXUS, THEY USED THEIR COMPUTER TO CHECK COMPUTER RECORDS OF MY CARS AND CLAIMED NOTHING WRONG WITH THE CAR, UNTIL THE THIRD TIME I WENT BACK , THE BRAKE MALFUNCTION WARNING SIGN SHOWED UP WHILE LEXUS'S TECHNICIAN WAS INSIDE THE CAR WITH ME, THEN THEY KEPT THE CAR 10 DAYS AND REPAIRE…

Owner-reported narrative. 1,700 miles reported. Look up ODI 10305340 at NHTSA ↗

MY 2010 LEXUS RX 350 HAS HAD TWO INCIDENTS OF SUDDEN ACCELARATION IN THE 6 WEEKS I HAVE OWNED THE VEHICLE. ON BOTH OCCASIONS, THE VEHICLE SUDDENLY REVED UP PAST 4 TO 5,000 RPM FOR A FRACTION OF A SECOND AND THEN RETURNED TO NORMAL RPM (2000). REPORTED THE FIRST INCIDENT TO LEXUS. NO ACTION HAS BEEN TAKEN BY LEXUS. *TR

Owner-reported narrative. 350 miles reported. Look up ODI 10310398 at NHTSA ↗

THE AUTOMATIC LIFTGATE ON THE BACK OF MY NEW LEXUS SUV CRUSHED MY MOTHER AGAINST THE DECK WHILE SHE WAS REACHING IN TO LOAD SOMETHING INTO THE CAR. SHE WAS NEARLY DECAPITATED AND THERE DID NOT SEEM TO BE ANY SAFETY MECHANISM THAT WOULD STOP THE LIFTGATE FROM CLOSING, SUCH AS YOU WOULD FIND ON A GARAGE DOOR. I FRANTICALLY PUSHED THE BUTTON ON THE KEY FOB AND FINALLY THE DOOR STOPPED CLOSING. AT THAT POINT MY MOTHERS NECK WAS PINED AGAINST THE DECK. I HIT THE BUTTON AGAIN AND THANKFULLY IT LIFTED BACK UP. MY MOTHER ENDED UP WITH A WRENCHED N…

Owner-reported narrative. Look up ODI 10311888 at NHTSA ↗

WE HAD A 2010 LEXUS 350RX. IN AUG 2009, I WAS DRIVING HOME AND THE CAR ACCELERATED UP TO ABOUT 60MPH. MY HUSBAND WAS IN THE CAR WITH ME. WE WERE TRYING EVERYTHING TO STOP THE CAR. WE FINALLY GOT IT STOPPED. IT DID IT A SECOND TIME WITH MY HUSBAND DRIVING THE NEXT DAY. WE KNOW WITHOUT A DOUBT THAT IT WAS NOT THE FLOORMAT . WHICH THAT IS WHAT LEXUS BLAMED IT ON. I WOULD NOT DRIVE THAT CAR AGAIN. *TR

Owner-reported narrative. 6,992 miles reported. Look up ODI 10312842 at NHTSA ↗

IT'S A LEXUS RX 350 2010, THE TRUCK SEEMS TO ACCELERATE OR LURCHES FORWARD WITH BRIEF SPURTS OF ACCELERATION, THE LAPSE IN BRAKING IS PROBABLY LESS THE A SECOND. IT HAPPEN WHILE I BRAKE TO A FULL STOP. I TAKE THE TRUCK TO TWO LEXUS DEAL FOR CONCERN, BUT THEY SAID, THE VEHICLE IS OPERATING AS DESIGNED, WHEN THEY COMPARED TO SAME MODEL VEHICLE. THEY ALSO SAID THAT LURCHES IS, THE VEHICLE IS PREPARING TO SHIFT INTO NEXT GEAR SO IT'S READY TO SHIFT TO A DIFFERENT GEAR.PLEASE REVIEW THIS INCIDENT SO THAT I COULD GET THIS OFF MY MIND. *TR

Owner-reported narrative. Look up ODI 10312913 at NHTSA ↗

MY CAR SUDDENLY ACCELERATED AS I WAS PARKING AND HIT A CONCRETE WALL. I WAS ALMOST IN THE SPACE AND GOING 1MPH APROX. 3 OR 4 FEET FROM THE WALL. THEY SAID I STEPPED ON THE WRONG PEDAL TO CAUSE IT. I DID NOT, BUT LOST MY CONFIDENCE AND TRUST IN MY DRIVING. THE MODEL CAR IS A 2010 LEXUS MODEL RX350. NOT ON THE LIST OF RECALLS. THE DAMAGE WAS IN EXCESS OF $14,000. MY INSURANCE PAID ALL BUT THE DEDUCTIBLE. I STILL DO NOT BELIEVE THAT I DID WHAT THEY SAY AND DO NOT TRUST LEXUS TO TELL ME THE TRUTH OF THE MATTER AT THIS TIME. THE CAR WENT…

Owner-reported narrative. 538 miles reported. Look up ODI 10313269 at NHTSA ↗

WE HAVE BOUGHT LEXUS RX 350, 2010. VEHICLE SKIPS GEAR ON AND OFF, PARTICULARLY WHEN IN SLOW SPEED TO WHEN YOU TRY TO RAISE SPEED. WE TOOK CAR BACK TO DEALER THREE TIME SINCE THAN, THEY COULDN'T FIND ANY PROBLEM, BUT IT IS SCARY WHEN ALL OFF A SUDDEN VEHICLE JUMPS. *TR

Owner-reported narrative. 7,000 miles reported. Look up ODI 10316817 at NHTSA ↗

Reported: 2012-06-29 (June 29, 2012)

Toyota is recalling certain model year 2010 Lexus RX350 and RX450h vehicles, manufactured from November 28, 2008, through September 1, 2010, and model year 2008 through 2011 Toyota Land Cruiser vehicles manufactured from September 1, 2007, through September 5, 2011. In July 2012, Toyota filed a defect report to recall certain model year 2010 Lexus RX350 and RX450h vehicles. In November 2012, Toyota informed the agency that it was including an additional 10,565 vehicles including certain model year 2008 through 2011 Toyota Land Cruiser vehicles. The total number of vehicles being recalled is now 164,601. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.

Consequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

Remedy: Toyota and Lexus will notify owners of affected vehicles and dealers will modify or replace the accelerator pedal and replace any driver's floor mat not specified for the vehicle. Owners of the Lexus vehicles were notified during August 2012. Toyota has not yet provided a notification schedule for the additional Land Cruiser vehicles. Owners may contact Toyota Customer Experience Center at 1-800-331-4331 or Lexus at 1-800-255-3987.