Lexus RX350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
808 owner complaints analyzed
13 distinct recall campaigns
42,500 mi median reported failure mileage
Scope: 2004 to 2023 model years. Data snapshot: . 647 complaints include usable failure mileage.
Most common problems
Vehicle Speed Control is the most frequently named component, appearing in 124 of 808 complaints (15.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 151 | 18.7% |
| Steering behavior | 88 | 10.9% |
| Transmission and shifting | 47 | 5.8% |
| Electrical and battery issues | 42 | 5.2% |
| Engine operation | 27 | 3.3% |
| Fuel system concerns | 21 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 124 |
| Engine | 109 |
| Unknown Or Other | 100 |
| Steering | 83 |
| Air Bags | 74 |
| Electrical System | 72 |
| Power Train | 60 |
| Service Brakes | 59 |
Vehicle Speed Control: 124; Engine: 109; Unknown Or Other: 100; Steering: 83; Air Bags: 74; Electrical System: 72; Power Train: 60; Service Brakes: 59
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 236 |
| 25,000 to 49,999 | 123 |
| 50,000 to 74,999 | 113 |
| 75,000 to 99,999 | 75 |
| 100,000 to 149,999 | 78 |
| 150,000 and above | 22 |
Under 25,000: 236; 25,000 to 49,999: 123; 50,000 to 74,999: 113; 75,000 to 99,999: 75; 100,000 to 149,999: 78; 150,000 and above: 22
Under 25,000 miles has the most reports with usable mileage (236). 161 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2006 | 1 |
| 2007 | 6 |
| 2008 | 6 |
| 2009 | 17 |
| 2010 | 83 |
| 2011 | 33 |
| 2012 | 41 |
| 2013 | 45 |
| 2014 | 76 |
| 2015 | 66 |
| 2016 | 79 |
| 2017 | 77 |
| 2018 | 101 |
| 2019 | 59 |
| 2020 | 71 |
| 2021 | 24 |
| 2022 | 13 |
| 2023 | 10 |
2006: 1; 2007: 6; 2008: 6; 2009: 17; 2010: 83; 2011: 33; 2012: 41; 2013: 45; 2014: 76; 2015: 66; 2016: 79; 2017: 77; 2018: 101; 2019: 59; 2020: 71; 2021: 24; 2022: 13; 2023: 10
Pattern summary
Vehicle Speed Control leads the component reports. Braking behavior appears in 151 complaint narratives. Steering behavior appears in 88 complaint narratives. Transmission and shifting appears in 47 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10218688 · 2008-02-20 (February 20, 2008)
AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE "AUTOMATIC" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT …
Owner-reported narrative. 11,687 miles reported. Look up ODI 10218688 at NHTSA ↗
Owner report 10290756 · 2009-11-03 (November 3, 2009)
I DRIVE A 2007 LEXUS RX 350 WHICH WAS PURCHASED AND I HAVE NOTICED THAT PERIODICALLY IT SURGES FORWARD WHEN MY FOOT IS ON THE BRAKES. IT HAPPENS A LOT EVEN IN SLOW TRAFFIC. I FIRST NOTICED IT WHEN BACKING OUT OF MY DRIVEWAY A FEW TIMES. AT THAT TIME I GOT SO FRIGHTENED THAT I HAD TO CHECK IF I MADE A MISTAKE AND PRESSED THE BRAKES INSTEAD, BUT MY FOOT WAS DEFINITELY IN THE BRAKES. I TRAVEL ON AN EXPRESSWAY TO GET TO WORK IN THE MORNINGS AND QUITE A FEW TIMES I NOTICE THE SURGE, BUT USUALLY I AM DRIVING SLOWLY. IN GENERAL I'M NOT A FAST DRI…
Owner-reported narrative. 25,000 miles reported. Look up ODI 10290756 at NHTSA ↗
Owner report 10282693 · 2009-09-02 (September 2, 2009)
THE ENGINE IN MY 2007 LEXUS RX-350 BEGAN MAKING A LOUD NOISE AND EVENTUALLY STOPPED. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL AND THERE WAS NO FIRE, BUT THE RESULT COULD HAVE BEEN VERY DIFFERENT HAD THE EVENT HAPPENED ON THE FREEWAY RATHER THAN ON A SURFACE STREET SINCE STEERING AND STOPPING THE VEHICLE WAS EXTREMELY DIFFICULT WHEN THE ENGINE DIED. WHEN I STOPPED, OIL WAS DRIPPING OUT ONTO THE GROUND. AFTER TAKING THE VEHICLE TO WESTSIDE LEXUS IN HOUSTON, IT WAS DISCOVERED THAT A RUBBER HOSE ON THE OIL PIPE SUB ASSEMBLY (PART NO. LE15707-3…
Owner-reported narrative. 39,500 miles reported. Look up ODI 10282693 at NHTSA ↗
Owner report 10332206 · 2010-05-25 (May 25, 2010)
I HAVE A 2007 LEXUS RX350 AND WHEN I MAKE A RIGHT HAND TURN, THE STEERING WHEEL DOES NOT COME BACK TO CENTER AND CONTINUES TO PULL RIGHT UNLESS I PULL THE STEERING WHEEL BACK MYSELF. THE FIRST TIME IT HAPPENED I WAS TRAVELING A SLOW SPEED AND ALMOST DROVE OFF THE ROAD SINCE IT CAUGHT ME OFF GUARD. THE PROBLEM HAS CONTINUED AT VARIOUS SPEEDS. I BROUGHT THE CAR IN TO MY LEXUS DEALER LAST WEEK AND THEY REPLACED THE STEERING SYSTEM AND CHARGED ME NEARLY $2000. I HAVE NOT EXPERIENCED THE ISSUE SINCE LEXUS REPLACED THE STEERING RACK. THE ISSUE S…
Owner-reported narrative. 57,500 miles reported. Look up ODI 10332206 at NHTSA ↗
Owner report 10267859 · 2009-05-06 (May 6, 2009)
I PURCHASED MY LEXUS RX 350 DEC 2006. I HAVE 35, 500 MILES ON MY CAR. MY CAR IS USED FOR PERSONAL USAGE. MY TRANSMISSION WAS RECENTLY REPLACED MARCH 2009. NOW I RECENTLY HAD ENGINE FAILURE ONE MONTH AFTER TRANSMISSION FAILURE. TO MAKE MATTERS WORSE, I WAS INFORMED THAT MY TRANSMISSION IS LEAKING. THIS PROBLEM WAS DISCOVERED AFTER ENGINE FAILURE AND REPLACEMENT TRANSMISSION. *TR
Owner-reported narrative. 35,503 miles reported. Look up ODI 10267859 at NHTSA ↗
Owner report 10284463 · 2009-09-17 (September 17, 2009)
OUR TWO 2007 LEXUS RX-350 (AND ALL MODELS 2004-2009) HAVE ELECTROMAGNETIC FIELD NEAR THE DASHBOARD OF APPROXIMATELY 100 MILLIGUASS. THIS IS CAUSING OUR KNEES AND HAND CELLS TO DEGENERATE AS LEXUS HAS NOT DONE ADEQUATE JOB OF PROVIDING FARADAY CAGE OR SHIELDING FROM EMF. THIS READING OF 100 MILLIGUASS IS WHAT YOU FIND UNDER HIGH VOLTAGE TRANSMISSION LINES AND STUDIES HAVE LINKED 2 TO 3 MILLIGUASS TO CHILDHOOD LEUKEMIA, CANCER, HEADACHES OR CELL DENERATION. I CONTACTED LEXUS CUSTOMER SERVICE BUT THEY BRUSHED OFF OUR SAFETY CONCERN, SAYING MOST…
Owner-reported narrative. 36,506 miles reported. Look up ODI 10284463 at NHTSA ↗
Owner report 10396502 · 2011-04-14 (April 14, 2011)
ALL THE DASHBOARD INSTRUMENT WARNING LIGHTS COME ON AND STAY ON UNTIL THE ENGINE/IGNITION KEY IS TURNED-OFF. NO APPARENT MECHANICAL OR ELECTRICAL FAILURE AS INDICATED BY ALL THE DASH WARNING LIGHTS. THE SUDDEN APPEARANCE OF THE ENTIRE DASH WARNING LIGHT SYSTEM ENERGIZING IS UNNERVING TO SAY THE LEAST. THIS HAS BEEN AN ONGOING MALFUNCTION THAT THE DEALER CANNOT LOCATE OR REPRODUCE. THE MOST RECENT OCCURRENCE WAS ON APRIL 7TH AND AGAIN ON APRIL 11TH, BOTH WHILE THE CAR WAS IN MOTION AND STAYED ON UNTIL THE ENGINE WAS SHUTDOWN. THE LIGHTS DID NOT…
Owner-reported narrative. 38,000 miles reported. Look up ODI 10396502 at NHTSA ↗
Owner report 10462568 · 2012-06-21 (June 21, 2012)
I HAVE NOW HAD TO REPLACE 3 IGNITION COILS. I ONLY HAVE THE PAPERWORK FOR 2 TIMES, BUT EACH TIME THE CAR BEGAN TO RUN ROUGH AND THE ENGINE WENT OFF AT STOPS, AND THE ELECTRICAL SYSTEM LIGHT WENT ON. THE FIRST TIME THIS HAPPENED, WHICH I THINK WAS IN 2010, THE LEXUS TECHNICIAN SAID IT WAS A FLUKE. THE SECOND TIME (ABOVE DATE), THE LEXUS TECHNICIAN SAID HE WAS BEGINNING TO SEE A LOT OF IGNITION COIL FAILURES. THIS LAST TIME (TODAY), THE TECHNICIAN SAID REPLACING FAULTY IGNITION COILS IS NOW COMMON, AND JUST A PART OF MAINTENANCE. HE ALSO SAI…
Owner-reported narrative. 64,108 miles reported. Look up ODI 10462568 at NHTSA ↗
Owner report 10639651 · 2014-09-28 (September 28, 2014)
THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREA…
Owner-reported narrative. 100,000 miles reported. Look up ODI 10639651 at NHTSA ↗
Owner report 11065658 · 2018-01-29 (January 29, 2018)
TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO A LOCAL DEALER (METRO LEXUS, 13600 BROOKPARK RD, CLEVELAND, OH 44135) WHERE IT WAS DIAGNOSED THAT THE COOLING PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1801240854. THE FAILURE MILEAGE WAS 129,827.
Owner-reported narrative. 129,827 miles reported. Look up ODI 11065658 at NHTSA ↗
Owner report 10939702 · 2017-01-04 (January 4, 2017)
IT GOT BUZZIES OR WHINGING NOISE FROM FUEL PUMP EVEN MY CAR IS 65000 MILES THAT I ALREADY BROUGHT TO DEALER. THEY SAID NO MORE WARRANTY OVER 6 YEARS. IT MADE ME SHAME AND HURT BECAUSE LEXUS SAID WARRANTY MILE BY MILE. IT IS NOT TRUE. WHAT CAN I DO TO FIX THIS PROBLEM THAT MADE PEOPLE SIT REAR HEADACHE WITH THIS NOISES.
Owner-reported narrative. 63,000 miles reported. Look up ODI 10939702 at NHTSA ↗
Owner report 10342577 · 2010-07-12 (July 12, 2010)
2008 LEXUS RX350 ENGINE NOISE STARTED MAKING NOISE AT ABOUT 23,000 MILES. THE DEALER SAID IT WAS NORMAL. TOOK IT BACK IN FOR THE 30,000 MILE CHECK UP AND TOLD THEM THAT IT WAS GETTING LOUDER. THEY CHECKED IT OUT AGAIN AND SAID THAT IT MIGHT BE THE MECHANICAL FUEL PUMP,BUT THAT WAS NORMAL.THIS IS STARTING TO SOUND LIKE A DIESEL AND IS GETTING A LITTLE EMBARRASSING TO DRIVE AROUND SOUNDING THIS WAY. IF THIS IS NORMAL, THIS WILL BE MY FIRST AND LAST LEXUS.... *TR
Owner-reported narrative. Look up ODI 10342577 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2007 | 1 |
| 2008 | 0 |
| 2009 | 0 |
| 2010 | 1 |
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 0 |
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 1 |
2007: 1; 2008: 0; 2009: 0; 2010: 1; 2011: 1; 2012: 1; 2013: 1; 2014: 0; 2015: 1; 2016: 3; 2017: 3; 2018: 1; 2019: 3; 2020: 1; 2021: 1; 2022: 0; 2023: 1