2011 Lexus RX350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
1 distinct recall campaigns
43,500 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 26 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 30 complaints (30.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 36.7% |
| Transmission and shifting | 1 | 3.3% |
| Electrical and battery issues | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Vehicle Speed Control | 8 |
| Engine | 7 |
| Air Bags | 6 |
| Power Train | 4 |
| Structure:Body | 3 |
| Electrical System | 1 |
| Engine And Engine Cooling | 1 |
Service Brakes: 9; Vehicle Speed Control: 8; Engine: 7; Air Bags: 6; Power Train: 4; Structure:Body: 3; Electrical System: 1; Engine And Engine Cooling: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 6; 50,000 to 74,999: 6; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 3 |
| 2012 | 6 |
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 5 |
| 2017 | 1 |
| 2018 | 5 |
| 2019 | 3 |
| 2022 | 1 |
2011: 3; 2012: 6; 2013: 1; 2014: 3; 2015: 2; 2016: 5; 2017: 1; 2018: 5; 2019: 3; 2022: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10433369 · 2011-10-28 (October 28, 2011)
2011 LEXUS RX350. CONSUMER STATES AFTER TURNING A HALF CIRCLE, THE VEHICLE SUDDENLY SKIDDED AND HIT THE LEFT CURB AND THE LEFT FRONT TIRE RUPTURED AND VEHICLE KEPT MOVING TOWARD THE DRIVER'S SIDE DESPITE CONSUMER TRYING TO STOP THE VEHICLE *TGW THE CONSUMER STATED HE CRASHED INTO A NEARBY CONCRETE FENCE HEAD-ON. THE VEHICLE WAS DEEMED TOTALED. THE CONSUMER BELIEVED THE BRAKES MAY HAVE FAILED. *JB
Owner-reported narrative. Look up ODI 10433369 at NHTSA ↗
Owner report 10452366 · 2012-03-20 (March 20, 2012)
I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION (SUA) IN THE PARKING LOT OF MY APARTMENT ON MARCH 3RD, 2012. IT WAS A SUNNY DAY, AND THE ROAD CONDITION WAS GOOD. MY WIFE WAS DRIVING LEXUS RX 350 2011 MODEL (MILEAGE: 2124MILES). MY DAUGHTER AND I WERE SITTING ON THE BACK SEATS. SHE WAS SLOWING DOWN THE VEHICLE FOR PARKING AND ABOUT TO FINALIZE THE PARKING BY GOING FORWARD BY ABOUT 3 FEET. AT THAT TIME, THE VEHICLE ABRUPTLY ACCELERATED WITH THE SOUND OF REVVING UP THE ENGINE. THE CAR RAN OVER A PARKING BLOCK AND WENT ON CURB STONES. BY HELP OF…
Owner-reported narrative. 2,124 miles reported. Look up ODI 10452366 at NHTSA ↗
Owner report 10463456 · 2012-06-28 (June 28, 2012)
BRAKES FELT SPONGY FIRST DAY, WORSE SECOND DAY. THIRD DAY, WHILE STOPPED AT A TRAFFIC LIGHT, BRAKE PEDAL WENT TO THE FLOOR. PUMPED PEDAL TO STOP ROLLING, SHIFTED INTO NEUTRAL. DROVE DIRECTLY TO DEALER, LESS THAN 1/2 MILE. DIAGNOSIS IS FAILURE OF MASTER CYLINDER. *TR
Owner-reported narrative. 17,070 miles reported. Look up ODI 10463456 at NHTSA ↗
Owner report 10503249 · 2013-03-16 (March 16, 2013)
WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GAVE AN INCH IN THE CRASH, KEEPING US BACK AGAINST THE SEAT. THE VEHICLE WAS A TOTAL LOSS. THE IMPACT CRUSHED ITEMS BACK TO THE FIRE WALL. ON THE LEFT SIDE(SITTING IN THE VEHICLE) WHERE THE BATTERY SITS, THE POLICE, NOR …
Owner-reported narrative. 31,000 miles reported. Look up ODI 10503249 at NHTSA ↗