2004 Jeep LIBERTY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1,100 owner complaints analyzed
7 distinct recall campaigns
65,120 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 751 complaints include usable failure mileage.
Most common problems
Suspension:Front:Control Arm:Lower Ball Joint is the most frequently named component, appearing in 260 of 1,100 complaints (23.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 102 | 9.3% |
| Braking behavior | 67 | 6.1% |
| Fuel system concerns | 43 | 3.9% |
| Transmission and shifting | 32 | 2.9% |
| Electrical and battery issues | 23 | 2.1% |
| Engine operation | 19 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension:Front:Control Arm:Lower Ball Joint | 260 |
| Suspension | 156 |
| Fuel/Propulsion System | 93 |
| Fuel System, Gasoline | 89 |
| Visibility:Power Window Devices And Controls | 78 |
| Structure | 75 |
| Electrical System | 71 |
| Structure:Body | 51 |
Suspension:Front:Control Arm:Lower Ball Joint: 260; Suspension: 156; Fuel/Propulsion System: 93; Fuel System, Gasoline: 89; Visibility:Power Window Devices And Controls: 78; Structure: 75; Electrical System: 71; Structure:Body: 51
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 107 |
| 25,000 to 49,999 | 174 |
| 50,000 to 74,999 | 132 |
| 75,000 to 99,999 | 110 |
| 100,000 to 149,999 | 152 |
| 150,000 and above | 76 |
Under 25,000: 107; 25,000 to 49,999: 174; 50,000 to 74,999: 132; 75,000 to 99,999: 110; 100,000 to 149,999: 152; 150,000 and above: 76
25,000 to 49,999 miles has the most reports with usable mileage (174). 349 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2003 | 1 |
| 2004 | 36 |
| 2005 | 35 |
| 2006 | 157 |
| 2007 | 144 |
| 2008 | 32 |
| 2009 | 27 |
| 2010 | 58 |
| 2011 | 58 |
| 2012 | 73 |
| 2013 | 56 |
| 2014 | 185 |
| 2015 | 80 |
| 2016 | 38 |
| 2017 | 23 |
| 2018 | 27 |
| 2019 | 31 |
| 2020 | 17 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 5 |
2002: 1; 2003: 1; 2004: 36; 2005: 35; 2006: 157; 2007: 144; 2008: 32; 2009: 27; 2010: 58; 2011: 58; 2012: 73; 2013: 56; 2014: 185; 2015: 80; 2016: 38; 2017: 23; 2018: 27; 2019: 31; 2020: 17; 2021: 5; 2022: 4; 2023: 4; 2024: 3; 2025: 5
Pattern summary
Suspension:Front:Control Arm:Lower Ball Joint leads the component reports. Steering behavior appears in 102 complaint narratives. Braking behavior appears in 67 complaint narratives. Fuel system concerns appears in 43 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10049285 · 2003-12-05 (December 5, 2003)
I DISCOVERED THE RECALL ON JEEP LIBERTY ON YOUR WEB PAGE. I CONTACTED JEEP AND THEY DENY ANY KNOWLEDGE OF A RECALL. MY VEHICLE WAS MANUFACTURED 7/02 AND CLEARLY FALLS INTO THE SPECIFIED TIME FRAME ON YOUR WEB PAGE BUT JEEP DENIES THIS. MY VEHICLE WAS INVOLVED IN AN ACCIDENT IN SEPTEMBER BECAUSE MY FIANCEE SWERVED TO AVOID A COLLISION WITH ANOTHER VEHICLE AND ALL OF A SUDDEN SHE COULD NOT STEER THE VEHICLE. THE BODY SHOP HAD TO REPLACE SEVERAL STEERING COMPONENTS. I ADVISED JEEP OF THIS AND THEY STILL DENY ANY KNOWLEDGE OF A RECALL AND SAID THAT…
Owner-reported narrative. Look up ODI 10049285 at NHTSA ↗
Owner report 10051584 · 2004-04-01 (April 1, 2004)
WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED FOR NO LOGICAL REASON. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH AN EMBANKMENT. THE VEHICLE NEVER RAN OVER ANYTHING OR HIT ANYTHING BEFORE THE MISHAP. THE CONSUMER SUFFERED A SPRAINED WRIST, A CONCUSSION AND TRAUMA TO HIS BACK. THE CONSUMER ALSO REPORTED THAT BEFORE THE AIR BAG DEPLOYED, THAT ELECTRICAL CURRENTS FROM THE STEERING WHEEL WERE SHOCKING WHO EVER DROVE THE VEHICLE. THIS ELECTRICAL SHOCK HAS HAPPENED ON THREE DIFFERENT OCCASIONS AND THE DEALER HAS TRIED TO…
Owner-reported narrative. 4,700 miles reported. Look up ODI 10051584 at NHTSA ↗
Owner report 10053636 · 2004-01-07 (January 7, 2004)
WHILE DRIVING 25 MPH A GAS ODOR PENETRATED THROUGH THE VENTS. DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER. AFTER PULLING OVER CONSUMER HEARD A LOUD NOISE COMING FROM THE HOOD. THEN, VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TOTALED. *AK
Owner-reported narrative. Look up ODI 10053636 at NHTSA ↗
Owner report 10056265 · 2004-02-01 (February 1, 2004)
HOOD LATCH FAILURE CAUSING EXTENSIVE MOTOR VEHICLE DAMAGE. *JB
Owner-reported narrative. 9,000 miles reported. Look up ODI 10056265 at NHTSA ↗
Owner report 10056496 · 2004-02-04 (February 4, 2004)
AUTOMATIC TRANSMISSION FLUID LEAK.*AK
Owner-reported narrative. 25 miles reported. Look up ODI 10056496 at NHTSA ↗
Owner report 10056667 · 2004-02-06 (February 6, 2004)
2004 JEEP LIBERTY PASSENGER SIDE AIR BAG IS TURNED OFF AUTOMATICALLY FOR ADULT AND TEENAGE PASSENGERS UNDER 110 LBS. THERE IS NO OVER-RIDE TO THIS DESIGN.*AK
Owner-reported narrative. Look up ODI 10056667 at NHTSA ↗
Owner report 10057512 · 2004-02-04 (February 4, 2004)
GLASS FOR THE HATCHBACK BROKE WITHOUT WARNING.*AK
Owner-reported narrative. 15,000 miles reported. Look up ODI 10057512 at NHTSA ↗
Owner report 10063262 · 2004-03-16 (March 16, 2004)
LTR FM CHARLES BLACKLEY (VA) OWNER OF A 2004 JEEP LIBERTY AIRBAG WHICH AUTOMATICALLY TURNS OFF. WRITER QUESTION HOW TO REACTIVATE AIRBAG RE: SAFETY REPLY TO THE RICHMOND, VA DISTRICT OFC DOT #2004-4081. *MR THE PASSENGER AIR BAG TURNEDD OFF WHEN THE CONSUMER'S 106LB WIFE SAT IN THE SEAT.*SC *JB
Owner-reported narrative. Look up ODI 10063262 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V048000 · Equipment:Other:Labels
Reported: 2004-02-03 (February 3, 2004)
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
Consequence: THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗04V111000 · Latches/Locks/Linkages:Doors:Latch
Reported: 2004-03-04 (March 4, 2004)
ON SOME SPORT UTILITY VEHICLES, CERTAIN REMOTE KEYLESS ENTRY (RKE) INPUT MAY CAUSE THE BODY CONTROL MODULE (BCM) SOFTWARE TO ACTUATE THE DOOR LOCK MOTORS CONTINUOUSLY.
Consequence: THIS CAN CAUSE THE LOCK MOTOR BEARINGS TO OVERHEAT AND SEIZE. IF THIS OCCURS, THE DOOR LOCK SYSTEM WILL BECOME INOPERATIVE.
Remedy: DEALERS WILL INSPECT AND REPLACE, AS NECESSARY, THE DOOR LATCH ASSEMBLIES AND THE BCM SOFTWARE WILL BE UPDATED. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗04V337000 · Engine And Engine Cooling
Reported: 2004-07-08 (July 8, 2004)
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES.
Consequence: DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗06V288000 · Suspension:Front:Control Arm:Lower Ball Joint
Reported: 2006-08-03 (August 3, 2006)
ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Consequence: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗12V085000 · Suspension:Rear
Reported: 2012-03-05 (March 5, 2012)
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Consequence: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗13V252000 · Structure | Fuel System, Gasoline:Storage:Tank Assembly
Reported: 2013-06-19 (June 19, 2013)
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
NHTSA campaign record ↗18V278000 · Suspension:Rear
Reported: 2018-05-01 (May 1, 2018)
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Consequence: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
NHTSA campaign record ↗