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U.S. public vehicle records

2003 Jeep LIBERTY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,350 owner complaints analyzed

7 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2003 model year. Data snapshot: . 838 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 365 of 1,350 complaints (27.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1219.0%
Braking behavior997.3%
Engine operation403.0%
Transmission and shifting372.7%
Fuel system concerns302.2%
Electrical and battery issues221.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
365
Suspension:Front:Control Arm:Lower Ball Joint
271
Suspension
106
Fuel System, Gasoline
85
Fuel/Propulsion System
83
Visibility:Power Window Devices And Controls
65
Electrical System
63
Structure
62
Component breakdown data
CategoryCount
Air Bags365
Suspension:Front:Control Arm:Lower Ball Joint271
Suspension106
Fuel System, Gasoline85
Fuel/Propulsion System83
Visibility:Power Window Devices And Controls65
Electrical System63
Structure62

Air Bags: 365; Suspension:Front:Control Arm:Lower Ball Joint: 271; Suspension: 106; Fuel System, Gasoline: 85; Fuel/Propulsion System: 83; Visibility:Power Window Devices And Controls: 65; Electrical System: 63; Structure: 62

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
115
25,000 to 49,999
159
50,000 to 74,999
162
75,000 to 99,999
97
100,000 to 149,999
184
150,000 and above
121
Reported problems by failure mileage data
CategoryCount
Under 25,000115
25,000 to 49,999159
50,000 to 74,999162
75,000 to 99,99997
100,000 to 149,999184
150,000 and above121

Under 25,000: 115; 25,000 to 49,999: 159; 50,000 to 74,999: 162; 75,000 to 99,999: 97; 100,000 to 149,999: 184; 150,000 and above: 121

100,000 to 149,999 miles has the most reports with usable mileage (184). 512 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
2
2003
42
2004
69
2005
48
2006
159
2007
128
2008
47
2009
36
2010
62
2011
58
2012
57
2013
103
2014
175
2015
148
2016
99
2017
32
2018
27
2019
20
2020
11
2021
6
2022
7
2023
9
2024
2
2025
1
2026
2
Complaints over time data
CategoryCount
20022
200342
200469
200548
2006159
2007128
200847
200936
201062
201158
201257
2013103
2014175
2015148
201699
201732
201827
201920
202011
20216
20227
20239
20242
20251
20262

2002: 2; 2003: 42; 2004: 69; 2005: 48; 2006: 159; 2007: 128; 2008: 47; 2009: 36; 2010: 62; 2011: 58; 2012: 57; 2013: 103; 2014: 175; 2015: 148; 2016: 99; 2017: 32; 2018: 27; 2019: 20; 2020: 11; 2021: 6; 2022: 7; 2023: 9; 2024: 2; 2025: 1; 2026: 2

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 121 complaint narratives. Braking behavior appears in 99 complaint narratives. Engine operation appears in 40 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10004051 · 2003-01-16 (January 16, 2003)

WHILE DRIVING, VEHICLE SHUTS OFF. DEALER STATES THAT VEHICLE NEEDS A NEW FUEL INJECTOR PUMP. VEHICLE HAS BEEN REPAIRED FIVE TIMES FOR THE SAME PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

Owner-reported narrative. Look up ODI 10004051 at NHTSA ↗

Owner report 10004053 · 2003-01-16 (January 16, 2003)

WHILE DRIVING BETWEEN 40 TO 50 MPH THE ENTIRE VEHICLE VIBRATES. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

Owner-reported narrative. Look up ODI 10004053 at NHTSA ↗

Owner report 10007870 · 2003-02-20 (February 20, 2003)

WHILE DRIVING BETWEEN 40 - 55 MPH, VEHICLE DRIVELINE SEVERLY VIBRATES.

Owner-reported narrative. 187 miles reported. Look up ODI 10007870 at NHTSA ↗

Owner report 10008186 · 2003-02-27 (February 27, 2003)

SINCE PURCHASING IN SEPT 02 HAVE HAD VEHICLE IN FOR SERVICE SIX TIMES FOR NUMEROUS CONCERNS, REPEATEDLY FOR A CLUNKING/GRINDING SOUND FROM THE PSGR SD FT, A SEVERE PULLING OF THE VEHICLE TO THE RIGHT, A VIBRATION WHEN DRIVING HWY SPEEDS, AND INTERMITTENT ENGINE MISSES. DEALERSHIP TWICE REPLACED THE FRONT END STRUT MOUNTS WHICH ELIMATED THE GRIND/CLUNK, BUT CANNOT ASCERTAIN THE PROBLEM WITH THE VEHICLE'S INSTABILITY (PULLING) ON THE ROAD NOR WITH THE ENGINE MISFIRES. AN ADJUSTMENT (OFF SPEC) TO THE ALIGNMENT WAS PERFORMED BY DEALERSHIP WHICH …

Owner-reported narrative. 300 miles reported. Look up ODI 10008186 at NHTSA ↗

Owner report 10018215 · 2003-05-06 (May 6, 2003)

THE REAR BRAKES HAD A CONTINUOUS METAL TO METAL SOUND. THE DEALERSHIP MADE SEVERAL ATTEMPTS TO CORRECT THE PROBLEM, HOWEVER THE NOISE STILL EXISTED. *JB

Owner-reported narrative. 100 miles reported. Look up ODI 10018215 at NHTSA ↗

Owner report 10018499 · 2003-05-10 (May 10, 2003)

2003 JEEP LIBERTY LIMITED-HUMMING/VIBRATION ON RIGHT SIDE OF VEHICLE-EXTREMELY BAD IN THE MORNING BUT CAN BE HEARD THROUGHOUT THE DAY AS THE VEHICLE IS DRIVEN. CHRYSLER TECH IS AWARE OF THIS DEFECT IN SOME LIBERTYS BUT DOESN'T KNOW WHY IT OCCURS OR HOW TO FIX THE PROBLEM. THEY HAVE INSTEAD CHOSEN TO CALL THIS A NORMAL CHARACTERISTIC OF THE VEHICLE. OWNERS OF VEHICLES WITH THIS DEFECT MAY BE AT RISK SINCE CHRYSLER HAS NO IDEA WHAT IS CAUSING THE VIBRATION/HUMMING AND NO CURRENT FIX FOR THE PROBLEM. *NLM

Owner-reported narrative. 968 miles reported. Look up ODI 10018499 at NHTSA ↗

Owner report 10018751 · 2003-05-15 (May 15, 2003)

STEEL WHEELS ON MY JEEP LIBERTY HAVE A LIPID GROVE THAT FILLS WITH ICE,SNOW,MUD AND SAND. THIS IS ESPECIALLY BAD WITH OFF ROAD USE. THIS CAUSES THE FRONT WHEEL BALANCE TO GO OUT AND CAUSES THE VEHICLE TO STEER AND HANDLE VERY ERRACTICALLY. IT MAY TAKE SEVERAL TRIES WITH A POWER HOSE TO CLEAR THE WHEELS. YOU CANNOT SEE BEHIND THE SPOKES TO SEE IF ALL IS CLEAR.*JB

Owner-reported narrative. 9,000 miles reported. Look up ODI 10018751 at NHTSA ↗

Owner report 10019162 · 2003-05-23 (May 23, 2003)

2003 JEEP LIBERTY SPORT (4X4) VIBRATES EXCESSIVELY BETWEEN 45-55 MPH. DEALERSHIP REPLACED REAR DRIVE SHAFT, WHICH DID NOT FIX THE PROBLEM. THIS IS MY SECOND JEEP LIBERTY WITH THE SAME PROBLEM. THE FIRST WAS A 2002 JEEP LIBERTY SPORT (4X4) WITH A VIBRATION PROBLEM. THE DEALERSHIP REPLACED THE FRONT AND REAR DRIVES SHAFTS ON THIS VEHICLE, WHICH DID NOT FIX THE PROBLEM. THIS VEHICLE WAS REPLACED BY CHRYSLER UNDER THE WISCONSIN LEMON LAW. MY CONCERN IS THAT THIS IS A DESIGN FLAW WITH THE JEEP LIBERTY THAT CHRYSLER DOES NOT HAVE A FIX FOR.

Owner-reported narrative. 3,000 miles reported. Look up ODI 10019162 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V460000 · Suspension:Front:Control Arm:Lower Ball Joint

Reported: 2003-11-10 (November 10, 2003)

ON CERTAIN SPORT UTILITY VEHICLES, THE LOWER CONTROL ARM BALL JOINTS CAN EXPERIENCE A LOSS OF LUBRICATION THAT CAN LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION FROM THE STEERING KNUCKLE.

Consequence: A BALL JOINT THATHAS SEPARATED FROM THE KNUCKLE COULD RESULT IN LOSS OF VEHICLE DIRECTIONAL CONTROL AND COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT LOWER CONTROL ARM BALL JOINTS WITH MODIFIED ASSEMBLIES AND HEAT SHIELDS ON VEHICLES BUILT BETWEEN JANUARY 2, 2001 AND OCTOBER 4, 2002. ON VEHICLES BUILT BETWEEN OCTOBER 5, 2002 AND MARCH 26, 2003, DEALERS WILL INSPECT THE BALL JOINT ASSEMBLIES (AND REPLACE THEM AS NECESSARY) AND INSTALL HEAT SHIELDS. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

NHTSA campaign record ↗
06V288000 · Suspension:Front:Control Arm:Lower Ball Joint

Reported: 2006-08-03 (August 3, 2006)

ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.

Consequence: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
09V119000 · Suspension:Front:Control Arm

Reported: 2009-04-09 (April 9, 2009)

CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING.

Consequence: FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 24, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
12V527000 · Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags

Reported: 2012-11-08 (November 8, 2012)

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Consequence: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

NHTSA campaign record ↗
13V252000 · Structure | Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2013-06-19 (June 19, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

NHTSA campaign record ↗
15V046000 · Air Bags:Frontal

Reported: 2015-01-28 (January 28, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Consequence: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

NHTSA campaign record ↗
15V673000 · Air Bags:Side/Window

Reported: 2015-10-19 (October 19, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Consequence: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.

NHTSA campaign record ↗