2004 Jeep LIBERTY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,100 owner complaints analyzed
7 distinct recall campaigns
65,120 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 751 complaints include usable failure mileage.
Most common problems
Suspension:Front:Control Arm:Lower Ball Joint is the most frequently named component, appearing in 260 of 1,100 complaints (23.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 102 | 9.3% |
| Braking behavior | 67 | 6.1% |
| Fuel system concerns | 43 | 3.9% |
| Transmission and shifting | 32 | 2.9% |
| Electrical and battery issues | 23 | 2.1% |
| Engine operation | 19 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension:Front:Control Arm:Lower Ball Joint | 260 |
| Suspension | 156 |
| Fuel/Propulsion System | 93 |
| Fuel System, Gasoline | 89 |
| Visibility:Power Window Devices And Controls | 78 |
| Structure | 75 |
| Electrical System | 71 |
| Structure:Body | 51 |
Suspension:Front:Control Arm:Lower Ball Joint: 260; Suspension: 156; Fuel/Propulsion System: 93; Fuel System, Gasoline: 89; Visibility:Power Window Devices And Controls: 78; Structure: 75; Electrical System: 71; Structure:Body: 51
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 107 |
| 25,000 to 49,999 | 174 |
| 50,000 to 74,999 | 132 |
| 75,000 to 99,999 | 110 |
| 100,000 to 149,999 | 152 |
| 150,000 and above | 76 |
Under 25,000: 107; 25,000 to 49,999: 174; 50,000 to 74,999: 132; 75,000 to 99,999: 110; 100,000 to 149,999: 152; 150,000 and above: 76
25,000 to 49,999 miles has the most reports with usable mileage (174). 349 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2003 | 1 |
| 2004 | 36 |
| 2005 | 35 |
| 2006 | 157 |
| 2007 | 144 |
| 2008 | 32 |
| 2009 | 27 |
| 2010 | 58 |
| 2011 | 58 |
| 2012 | 73 |
| 2013 | 56 |
| 2014 | 185 |
| 2015 | 80 |
| 2016 | 38 |
| 2017 | 23 |
| 2018 | 27 |
| 2019 | 31 |
| 2020 | 17 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 5 |
2002: 1; 2003: 1; 2004: 36; 2005: 35; 2006: 157; 2007: 144; 2008: 32; 2009: 27; 2010: 58; 2011: 58; 2012: 73; 2013: 56; 2014: 185; 2015: 80; 2016: 38; 2017: 23; 2018: 27; 2019: 31; 2020: 17; 2021: 5; 2022: 4; 2023: 4; 2024: 3; 2025: 5
Pattern summary
Suspension:Front:Control Arm:Lower Ball Joint leads the component reports. Steering behavior appears in 102 complaint narratives. Braking behavior appears in 67 complaint narratives. Fuel system concerns appears in 43 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10049285 · 2003-12-05 (December 5, 2003)
I DISCOVERED THE RECALL ON JEEP LIBERTY ON YOUR WEB PAGE. I CONTACTED JEEP AND THEY DENY ANY KNOWLEDGE OF A RECALL. MY VEHICLE WAS MANUFACTURED 7/02 AND CLEARLY FALLS INTO THE SPECIFIED TIME FRAME ON YOUR WEB PAGE BUT JEEP DENIES THIS. MY VEHICLE WAS INVOLVED IN AN ACCIDENT IN SEPTEMBER BECAUSE MY FIANCEE SWERVED TO AVOID A COLLISION WITH ANOTHER VEHICLE AND ALL OF A SUDDEN SHE COULD NOT STEER THE VEHICLE. THE BODY SHOP HAD TO REPLACE SEVERAL STEERING COMPONENTS. I ADVISED JEEP OF THIS AND THEY STILL DENY ANY KNOWLEDGE OF A RECALL AND SAID THAT…
Owner-reported narrative. Look up ODI 10049285 at NHTSA ↗
Owner report 10051584 · 2004-04-01 (April 1, 2004)
WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED FOR NO LOGICAL REASON. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH AN EMBANKMENT. THE VEHICLE NEVER RAN OVER ANYTHING OR HIT ANYTHING BEFORE THE MISHAP. THE CONSUMER SUFFERED A SPRAINED WRIST, A CONCUSSION AND TRAUMA TO HIS BACK. THE CONSUMER ALSO REPORTED THAT BEFORE THE AIR BAG DEPLOYED, THAT ELECTRICAL CURRENTS FROM THE STEERING WHEEL WERE SHOCKING WHO EVER DROVE THE VEHICLE. THIS ELECTRICAL SHOCK HAS HAPPENED ON THREE DIFFERENT OCCASIONS AND THE DEALER HAS TRIED TO…
Owner-reported narrative. 4,700 miles reported. Look up ODI 10051584 at NHTSA ↗
Owner report 10072671 · 2004-05-15 (May 15, 2004)
FAILURE OF BRAKES TO STOP IN TIME TO AVOID A CRASH. TWO CRASHES, ONE OF WHICH TOTALED THE VEHICLE ACCORDING TO TWO BODY SHOPS AND AN INDEPENDANT ADJUSTER. THREE NEAR INTERSECTION COLLISION DURING WET WEATHER. VEHICLE HAS BEEN TAKEN IN TO INGRAM PARK AUTO CENTER FOR BRAKE COMPLAINTS, AND I WAS TOLD THE BRAKES WRE FINE!!*AK
Owner-reported narrative. 13,468 miles reported. Look up ODI 10072671 at NHTSA ↗
Owner report 10079387 · 2004-07-15 (July 15, 2004)
WHILE BACKING OUT OF THE DRIVEWAY VEHICLE SUDDENLY ACCELERATED, AND THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE. CONSUMER PLACED BOTH FEET ON THE BRAKE PEDAL AND VEHICLE CONTINUED TO ACCELERATE INTO A HOUSE. DRIVER SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK *NM
Owner-reported narrative. 1,600 miles reported. Look up ODI 10079387 at NHTSA ↗
Owner report 10181332 · 2007-02-01 (February 1, 2007)
MY BEAUTIFUL 32-YR. OLD DAUGHTER WAS KILLED RECENTLY WHEN THE VEHICLE SHE WAS DRIVING, A 2004 JEEP LIBERTY, WAS REAR-ENDED ON THE INTERSTATE BY A FORD F-150 GOING 60 MPH. WITHIN SECONDS OF THE IMPACT, HER VEHICLE EXPLODED AND BURST INTO FLAMES. AS A RESULT, MY DAUGHTER BURNED TO DEATH. SINCE MY DAUGHTER'S DEATH, I HAVE LEARNED THAT THE FUEL TANK AND FILLER NECK ON THE JEEP LIBERTY (AND JEEP GRAND CHEROKEE) WAS DESIGNED AND INSTALLED IN A LOCATION (BEHIND THE REAR BUMPER) THAT IS SUSCEPTIBLE TO RUPTURE OR PUNCTURE IN A REAR-END COLLISION. WHE…
Owner-reported narrative. Look up ODI 10181332 at NHTSA ↗
Owner report 10220534 · 2008-03-10 (March 10, 2008)
JEEP LIBERTY 04 3.7L 4X4 ENGINE OVERHEATED ON EXPRESS WAY TOWARD PITTSBURGH. THE ENGINE COOLANT FAILED. I ATTACHED EARLIER RECALL NOTICE THAT MAY BE RELATED TO MY INCIDENT. THE ENGINE WAS NEARLY ON FIRE WHEN I PULLED OFF THE ROAD. BLACK SMOKE CAME FROM ENGINE ETC... MAKE : JEEP MODEL : LIBERTY YEAR : 2004 MANUFACTURER : DAIMLERCHRYSLER CORPORATION MFR'S REPORT DATE : JUL 02, 2004 NHTSA CAMPAIGN ID NUMBER : 04V337000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED : 1600 SUMMA…
Owner-reported narrative. 720,000 miles reported. Look up ODI 10220534 at NHTSA ↗
Owner report 10056496 · 2004-02-04 (February 4, 2004)
AUTOMATIC TRANSMISSION FLUID LEAK.*AK
Owner-reported narrative. 25 miles reported. Look up ODI 10056496 at NHTSA ↗
Owner report 10081050 · 2004-07-14 (July 14, 2004)
VEHICLE UP-SHIFTS PREMATURELY WHILE ASCENDING UPHILL. SERVICE DEPARTMENT SAID THIS IS NORMAL ON ALL VEHICLE TYPES OF THIS YEAR AND MODEL. CHRYSLER IS AWARE OF THIS PROBLEM, HOWEVER THEY HAVE NOT DEVELOPED A FIX TO THE COMPUTERIZED TRANSMISSION CHIP. *AK
Owner-reported narrative. 100 miles reported. Look up ODI 10081050 at NHTSA ↗
Owner report 10065619 · 2004-04-06 (April 6, 2004)
I RETURNED HOME LATE ON EVENING AFTER AN EVENING OF SHOPPING, DINNER, & MOVIE. I PARKED MY CAR IN THE GARAGE AND TEN MINUTES LATER HEARD A LOUD "WHOOSH" SOUND. I WENT TO THE GARAGE TO INVESTIGATE AND SAW WHITE SMOKE. AFTER OPENING THE GARAGE DOOR TO DISSIPATE THE SMOKE I LOOKED AROUND THE CAR. I DID NOT SEE ANY PROBLEM WITH THE TIRES OR LEAKING FLUIDS. I DID SEE BLACK SINGE MARKS ALONG THE EDGE OF THE HOOD AND BLACK DUST OVER THE HOOD. THE FIRE DEPARTMENT & SHERIFF WERE CALLED. THE FIREMEN DETERMINED THAT A FIRE OCCURRED UNDER THE HOOD OF…
Owner-reported narrative. 2,900 miles reported. Look up ODI 10065619 at NHTSA ↗
Owner report 10158855 · 2006-06-02 (June 2, 2006)
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PULL INTO A PARKING LOT THE VEHICLE STALLED. IT WOULD NOT RESTART UNTIL 20 MINUTES LATER. THE STALLING IS INTERMITTENT AND HAS HAPPENED 30 TIMES. THE VEHICLE WAS TAKEN TO DEALER AFTER EACH INCIDENT; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. AFTER THE LAST INCIDENT THE DEALER REPAIRED 2 IGNITION WIRES, IT IS UNDETERMINED IF THIS CORRECTED THE PROBLEM. THE MANUFACTURER HAS NOT BEEN ALERTED.
Owner-reported narrative. 19,970 miles reported. Look up ODI 10158855 at NHTSA ↗
Owner report 10201445 · 2007-08-23 (August 23, 2007)
2004 JEEP LIBERTY SPORT HAS LOSS OF POWER AND IS QUITTING CUSTOMER STATES THAT HE HAS HAD MULTIPLE PARTS FIXED AND REPLACED AND NOW THE VEHICLE HAS THE SAME FAILURE PROBLEMS AS LAST YEAR. **NAR**KB THE CONSUMER HAS HAD 2 FUEL PUMPS REPLACED, A WIRING HARNESS IN THE FIREWALL, CRUISE CONTROL SENSOR REPLACED, THE ENTIRE MODULE REPLACED, BALL JOINT REPLACED AND NOW THE VEHICLE IS LOSING POWER AND QUITTING AGAIN. THE CONSUMER FURTHER STATED THAT THE SPEEDOMETER AND TACHOMETER BOTH ARE GOING CRAZY. *TR
Owner-reported narrative. 50,146 miles reported. Look up ODI 10201445 at NHTSA ↗