2013 Jaguar XF: complaints, problems and recalls

ON SEPT 27, 2013 AROUND 7A.M., I DROVE MY CAR TO THE MAIL BOX WHERE I PULLED OVER ON A ROAD WITH A SLIGHT INCLINE AND UP ON THE ROUNDED CURB, PUT IT IN PARK, OPENED THE DOOR, WALK ALONG THE SIDE OF THE CAR, CROSSED IN FRONT TO RETRIEVE MY MAIL. AFTER GETTING MY MAIL, WHEN I TURNED AROUND TO GO BACK TO THE CAR, I SAW IT DRIVING FORWARD AND CROSSING THE ROAD TOWARDS THE OTHER SIDE! INSTINCTIVELY I JUMPED IN THE PASSENGER SIDE AND WAS TRYING TO REACH THE BRAKE PEDAL WHEN THE CAR HIT THE CURB, THROWING ME BACK A BIT. THE IMPACT OF THE CURB MU…

Owner-reported narrative. 4,530 miles reported. Look up ODI 10548937 at NHTSA ↗

I BOUGHT A NEW USED CAR IN LA ON SEPT 14 2014. WHEN I DROVE BACK TO SF ON NO5 HIGHWAY ON SEPT 15 2014 ABOUT 1 AM .THE BACK LEFT WHEEL STARTED CAUGHT FIRE WHEN I WAS DRIVING NORMALLY. *TR

Owner-reported narrative. 9,900 miles reported. Look up ODI 10637779 at NHTSA ↗

AS I WAS DRIVING THE CAR THE CAR STARTED TO STALL AND WHEN I STOPPED IN TRAFFIC LIGHT THE ENGINE SHUT ITSELF OFF WITHOUT NOTICE AND I HAD TO RESTART. THE STALLING AND ENGINE GOING OFF CONTINUED AND COULD HAVE CAUSED A MAJOR ACCIDENT.

Owner-reported narrative. 22,130 miles reported. Look up ODI 10721391 at NHTSA ↗

DEAR SIR OR MA'AM, I AM WRITING TO INFORM YOU OF WHAT I VIEW AS A SERIOUS SAFETY ISSUE IN HOPES THAT YOU WILL CONSIDER INVESTIGATING THE MATTER. ON MARCH 13, 2015, I PURCHASED A 2013 JAGUAR XF, (VIN: [XXX]), THAT WAS CERTIFIED PRE-OWNED, BUT HAD NEVER BEEN OWNED BY ANYONE EXCEPT FOR THE DEALERSHIP.THE VEHICLE HAD ONLY 21,000 MILES AND WAS STATED AS HAVING AND APPEARED TO HAVE FAIRLY NEW TIRES. THE VEHICLE WAS PURCHASED FROM CAPITOL LUXURY CARS STATED AS "TEK AUTOMOTIVE GROUP, LLC." ON THE CAR CARE PLAN, LOCATED AT 347 NEW KARNER RD.,RTE 155,…

Owner-reported narrative. 47,000 miles reported. Look up ODI 10787821 at NHTSA ↗

MY NEW CAR 26,000 MILES JAGUAR WENT DEAD IN THE MIDDLE OF THE STREET TOWED TO THE DEALER. HAPPENED AGAIN LAST WEEK IN MY WAY TO LAS VEGAS FROM LOS ANGELES. I AM SURE THIS WILL HAPPEN AGAIN. THERE IS A DEFECT WITH THIS CAR.

Owner-reported narrative. 26,000 miles reported. Look up ODI 10873790 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 JAGUAR XF. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V091000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 62,000.

Owner-reported narrative. 62,000 miles reported. Look up ODI 10915194 at NHTSA ↗

MY VEHICLE ROLLED BACK ABOUT 3 FEET WHILE IT WAS IDLING IN MY DRIVEWAY

Owner-reported narrative. Look up ODI 10958776 at NHTSA ↗

TAKATA RECALL I HAVE A 2013 JAGUAR XF 3.0 THAT BEGAN RUNNING A LITTLE ROUGH AROUND 30,000 MILES IN 2016. THE CHECK ENGINE LIGHT CAME ON AND WHEN I TOOK IT BACK TO THE RETAILER THEY SAID THERE WAS NOTHING WRONG "POSSIBLY A LOOSE GAS CAP." A FEW WEEK LATER, TOWARDS THE END OF 2016 AND LESS THAN 40,000 MILES ON THE VEHICLE THE CHECK ENGINE LIGHT CAME ON AGAIN, BUT THIS TIME THE CAR STARTED TO SMOKE AND OVERHEAT, SO I PULLED OFF TO THE SIDE OF THE HIGHWAY, INTO A PARKING LOT AS QUICKLY AS I COULD. THE COOLANT HAD BEEN LEAKING AND WAS DANGEROUSLY…

Owner-reported narrative. 30,000 miles reported. Look up ODI 11001287 at NHTSA ↗

Reported: 2012-12-07 (December 7, 2012)

Jaguar Land Rover is recalling certain model year 2013 XF vehicles manufactured October 3, 2012, through October 12, 2012 and equipped with a gasoline engine. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel. The resulting fuel starvation will cause the engine to stall.

Consequence: An engine stall without warning while driving may lead to a loss of motive power, a loss of power-assisted braking and a loss of power-assisted steering. Each of these conditions may increase the risk of a vehicle crash.

Remedy: Jaguar Land Rover will notify owners, and dealers will install an additional wiring harness to the in-tank fuel pump, free of charge. The recall began on January 24, 2013. Owners may contact Jaguar Land Rover at 1-800-452-4827.

Reported: 2013-08-05 (August 5, 2013)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF 2.0L GTDi vehicles manufactured July 2012 through May 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.

Consequence: If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.

Remedy: Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall began on September 20, 2013. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J034.

Reported: 2014-03-14 (March 14, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the manufacture date and country of manufacture is absent. Thus, the vehicles do not conform to Part 567, "Certification."

Consequence: If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.

Remedy: Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.

Reported: 2014-03-31 (March 31, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.

Consequence: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.

Remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.

Reported: 2014-03-31 (March 31, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 and 2014 XF 2.0L GTDi vehicles manufactured May 2013 through October 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.

Consequence: If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.

Remedy: Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall is scheduled to begin in late May 2014. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J034. Note: This recall is an expansion of recall 13V-341.

Reported: 2014-06-02 (June 2, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF vehicles manufactured October 18, 2012, through February 25, 2014. In the affected vehicles, the right-hand rear brake pipe may wear against a bracket located on the rear sub frame. This condition may cause the brake pipe to wear through and leak brake fluid.

Consequence: Leaking brake fluid can lengthen braking distance and increase the risk of a vehicle crash.

Remedy: Jaguar will notify owners, and dealers will inspect the rear brake pipe for signs of wear, maninpulate the bracket on the rear sub frame, and inspect and replace the rear brake pipes if wear is visible, free of charge. The recall began on August 1, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J036.

Reported: 2014-07-01 (July 1, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF (XFR-S) vehicles manufactured July 2, 2013, to April 11, 2014. A component within the Power Assist Steering system (PAS) may collapse and restrict fluid flow within the PAS hose causing a loss of power steering.

Consequence: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will install an improved PAS hose, free of charge. the recall began on August 6, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J042.

Reported: 2015-02-18 (February 18, 2015)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF vehicles manufactured September 11, 2012, to October 8, 2012. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel.

Consequence: The fuel pump shutdown will result in the vehicle stalling. The vehicle would also lose power-assisted braking and power-assisted steering. Any of these conditions may increase the risk of a vehicle crash.

Remedy: Jaguar will notify owners, and dealers will inspect, and install if necessary, an additional wiring harness to the in-tank fuel pump, free of charge. The recall began March 23, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J051.

Reported: 2016-03-07 (March 7, 2016)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 16, 2012, to June 15, 2015 and equipped with 2.0L GTDi engines. The retaining bolt for the Front End Auxiliary Drive (FEAD) idler pulley on the engine may fail resulting in a loss of power steering assist.

Consequence: A loss of power steering assist may increase the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will replace the FEAD pulley assembly, free of charge. Owners were sent interim notifications on May 28, 2016. This recall began July 1, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J061.

Reported: 2016-11-01 (November 1, 2016)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 22, 2013, to June 15, 2015 and equipped with 2.0L GTDi engines. The affected vehicles may have insufficient clearance between the underfloor fuel delivery lines and the under shield and body allowing the fuel lines to chafe, possibly resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Jaguar will notify owners, and dealers will inspect the fuel line for abrasions, replacing it as necessary and install additional clips, free of charge. Parts are not yet available and second notice will be sent when parts are available. The recall is expected to begin January 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J077.

Reported: 2018-01-08 (January 8, 2018)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2010 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is recalling certain 2009 MY Jaguar XF vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J071.

Reported: 2018-01-08 (January 8, 2018)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is also recalling certain 2010-2015 Jaguar XF vehicles, originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.