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U.S. public vehicle records

2014 Jaguar XF: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

11 owner complaints analyzed

7 distinct recall campaigns

38,500 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 6 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 4 of 11 complaints (36.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior327.3%
Engine operation218.2%
Braking behavior19.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
4
Fuel/Propulsion System
4
Air Bags
2
Electrical System
2
Steering
2
Service Brakes
1
Unknown Or Other
1
Wheels
1
Component breakdown data
CategoryCount
Engine4
Fuel/Propulsion System4
Air Bags2
Electrical System2
Steering2
Service Brakes1
Unknown Or Other1
Wheels1

Engine: 4; Fuel/Propulsion System: 4; Air Bags: 2; Electrical System: 2; Steering: 2; Service Brakes: 1; Unknown Or Other: 1; Wheels: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
1
2018
2
2019
3
2020
2
2022
3
Complaints over time data
CategoryCount
20141
20182
20193
20202
20223

2014: 1; 2018: 2; 2019: 3; 2020: 2; 2022: 3

Pattern summary

Engine leads the component reports. Steering behavior appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10607973 · 2014-07-03 (July 3, 2014)

I WAS DRIVING ON THE 495 OUT OF THE LINCOLN TUNNEL AND MY LEFT FRONT TIRE WENT FLAT. I DID NOT HIT ANY POTHOLES. TWO DAYS LATER DRIVING ON RIVER ROAD IN EDGEWATER NJ I HIT A SMALL POTHOLE, IT WAS DARK AND TORRENTIAL DOWNPOURS, MY TIRE IMMEDIATELY WENT FLAT. WE PULLED INTO A INDOOR GARAGE, CHANGED THE TIRE, WENT TO BACK OUT OF THE PARKING SPOT AND THE BACK TIRE WENT FLAT. I DO NOT FEEL SAFE WITH THESE TIRES. THEY ARE CONTINENTAL - CONTI PRO CONTACT. *TR

Owner-reported narrative. 2,106 miles reported. Look up ODI 10607973 at NHTSA ↗

Owner report 11078553 · 2018-03-11 (March 11, 2018)

TAKATA RECALL. IT IS UNACCEPTABLE THAT THE PARTS NECESSARY TO MAKE OUR CAR SAFE ARE NOT AVAILABLE AND MAY NOT BE UNTIL MARCH 30TH, 2019. THAT IS OVER A YEAR AWAY. SO FOR THE NEXT YEAR WE ARE SUPPOSED TO DRIVE OUR CAR AND HOPE THE PASSENGER ISN'T KILLED BY THE AIR BAG?

Owner-reported narrative. Look up ODI 11078553 at NHTSA ↗

Owner report 11083254 · 2018-04-04 (April 4, 2018)

THERE IS AN OPEN RECALL FOR THE AIRBAGS INFLATOR HOUSING SINCE DECEMBER 2017. AS PER A LETTER RECEIVED FROM JAGUAR THE REMEDY WONT BE AVAILABLE UNTIL MARCH 2019. THAT IS AN AWFULLY LONG TIME- 1 YR AND 4 MONTHS, TO FIX AN ISSUE. EVEN AFTER THAT GOD KNOWS HOW MUCH TIME THEY ARE GOING TO BE TAKE TO ACTUALLY FIX THIS ONCE A REMEDY IS AVAILABLE. ESPECIALLY WHEN THIS IS A SERIOUS ISSUE WHICH CAN RESULT IN DEATH. JAGUAR NEEDS TO BE PUSHED SO AS TO COMPLETE THIS ASAP SINCE THIS IS AN AWFULLY LONG TIME TO BE DRIVING AN UNSAFE CAR.

Owner-reported narrative. Look up ODI 11083254 at NHTSA ↗

Owner report 11170734 · 2019-01-18 (January 18, 2019)

UNEXPLAINED FIRE: VEHICLE WAS BEING DRIVEN TO WORK. UPON PULLING IN TO THE PARKING LOT, DRIVER NOTICES BURNING SMELL. DRIVER PARKS, BYSTANDER APPROACHES DRIVER TO ALERT THAT THE VEHICLE IS ON FIRE. DRIVER EXITS VEHICLE AND NOTICES A FIRE UNDER THE PASSENGER SIDE OF THE VEHICLE, APPROXIMATELY 1.5FT IN DIAMETER. LIQUID IS SPILLING ONTO THE GROUND AND CATCHING ON FIRE. DRIVER PROCEEDS TO WORK SECURITY DESK TO CALL FIRE DEPARTMENT. CAR IS NOW ENVELOPED IN FLAMES (~15FT). FIRE SPREADS TO VEHICLE IN FRONT OF THE JAGUAR. FIRE CAUSES DAMAGE TO A TOTAL …

Owner-reported narrative. 23,000 miles reported. Look up ODI 11170734 at NHTSA ↗

Owner report 11232736 · 2019-07-17 (July 17, 2019)

TL* THE CONTACT OWNS A 2014 JAGUAR XF. WHEN THE VEHICLE WAS STARTED, THE SERVICE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE TO DIAGNOSE THE VEHICLE AND LOCATED A CODE FOR THE FUEL SENSOR. THE MECHANIC STATED THAT THE FUEL FILLER PIPE AND FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. IN ADDITION, WHEN FUELING THE VEHICLE AT A FUEL STATION, THE PUMP WOULD CONSTANTLY CLICK OFF. THE CONTACT WAS UNABLE TO FILL UP THE TANK. THE MANUFACTURER WAS NOTIFIED OF THE F…

Owner-reported narrative. 37,000 miles reported. Look up ODI 11232736 at NHTSA ↗

Owner report 11244188 · 2019-08-15 (August 15, 2019)

TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNED A 2014 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT, THE VEHICLE CAUGHT ON FIRE AS THE DRIVER WAS STILL IN THE VEHICLE. THE FIRE DEPARTMENT WAS AT THE SCENE AND MOST LIKELY EXTINGUISHED THE FIRE BUT THAT INFORMATION WAS UNCERTAIN. THE DRIVER WAS PULLED OUT OF THE VEHICLE BY BYSTANDERS AND TAKEN TO THE HOSPITAL. THE DRIVER REMAINED AT THE HOSPITAL WHERE IT WAS CONFIRMED THAT THEY SUSTAINED 30% OF BODILY BURNS AND PASSED AWAY THE FOLLOWING DAY. THE POLICE DEPARTMENT WAS PR…

Owner-reported narrative. 40,000 miles reported. Look up ODI 11244188 at NHTSA ↗

Owner report 11301380 · 2020-01-23 (January 23, 2020)

SCHEDULED RECALL J077 ON 1/23/20 AT NORTH JAQUAR (18205 INTERSTATE 45 N, HOUSTON, TX 77090) AND WAS DENIED RECALL AND TURNED AWAY. MY VEHICLE HAD TO BE TOWED TO REPAIR SHOP ON SATURDAY WHERE 2 FUEL LEAKS WERE DISCOVERED. MY CAR STALLS AND IS LEAKING FUEL AND COOLANT LIGHT HAS STARTED TO COME ON (RED).

Owner-reported narrative. Look up ODI 11301380 at NHTSA ↗

Owner report 11309178 · 2020-02-14 (February 14, 2020)

IN OCTOBER 2014, I PURCHASED A JAGUAR XF MODEL, THE CAR WAS USED AS AN EXECUTIVE DEMO FOR THREE MONTHS PRIOR TO MY PURCHASE. OVER THE YEARS, I HAVE SERVICED THE VEHICLE AT THE DEALERSHIP ONLY, THE CAR HAS EXCELLENT SERVICE RECORDS, AND HAS NEVER BEEN SERVICED ANYWHERE ELSE. ON 01/02/2020, THE 96,000 MILES SERVICE APPOINTMENT WAS DONE ON THE VEHICLE. ON MONDAY, JANUARY 27,2020, I WAS DRIVING HOME FROM WORK AND I HEARD A KNOCKING SOUND, I PULL OVER TO GET OFF THE HIGHWAY EXIT AND THE CAR LOSES ALL POWER. THE CAR HAD TO BE TOWED TO THE DEALERSHIP.…

Owner-reported narrative. 98,880 miles reported. Look up ODI 11309178 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V157000 · Suspension:Rear

Reported: 2014-03-31 (March 31, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.

Consequence: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.

Remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.

NHTSA campaign record ↗
14V181000 · Engine And Engine Cooling

Reported: 2014-03-31 (March 31, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 and 2014 XF 2.0L GTDi vehicles manufactured May 2013 through October 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.

Consequence: If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.

Remedy: Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall is scheduled to begin in late May 2014. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J034. Note: This recall is an expansion of recall 13V-341.

NHTSA campaign record ↗
14V291000 · Service Brakes, Hydraulic:Fluid

Reported: 2014-06-02 (June 2, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF vehicles manufactured October 18, 2012, through February 25, 2014. In the affected vehicles, the right-hand rear brake pipe may wear against a bracket located on the rear sub frame. This condition may cause the brake pipe to wear through and leak brake fluid.

Consequence: Leaking brake fluid can lengthen braking distance and increase the risk of a vehicle crash.

Remedy: Jaguar will notify owners, and dealers will inspect the rear brake pipe for signs of wear, maninpulate the bracket on the rear sub frame, and inspect and replace the rear brake pipes if wear is visible, free of charge. The recall began on August 1, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J036.

NHTSA campaign record ↗
14V390000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2014-07-01 (July 1, 2014)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF (XFR-S) vehicles manufactured July 2, 2013, to April 11, 2014. A component within the Power Assist Steering system (PAS) may collapse and restrict fluid flow within the PAS hose causing a loss of power steering.

Consequence: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will install an improved PAS hose, free of charge. the recall began on August 6, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J042.

NHTSA campaign record ↗
16V137000 · Steering:Hydraulic Power Assist System

Reported: 2016-03-07 (March 7, 2016)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 16, 2012, to June 15, 2015 and equipped with 2.0L GTDi engines. The retaining bolt for the Front End Auxiliary Drive (FEAD) idler pulley on the engine may fail resulting in a loss of power steering assist.

Consequence: A loss of power steering assist may increase the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will replace the FEAD pulley assembly, free of charge. Owners were sent interim notifications on May 28, 2016. This recall began July 1, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J061.

NHTSA campaign record ↗
16V796000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2016-11-01 (November 1, 2016)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 22, 2013, to June 15, 2015 and equipped with 2.0L GTDi engines. The affected vehicles may have insufficient clearance between the underfloor fuel delivery lines and the under shield and body allowing the fuel lines to chafe, possibly resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Jaguar will notify owners, and dealers will inspect the fuel line for abrasions, replacing it as necessary and install additional clips, free of charge. Parts are not yet available and second notice will be sent when parts are available. The recall is expected to begin January 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J077.

NHTSA campaign record ↗
18V010000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-01-08 (January 8, 2018)

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is also recalling certain 2010-2015 Jaguar XF vehicles, originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.

NHTSA campaign record ↗