2012 Jaguar XF: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
38 owner complaints analyzed
5 distinct recall campaigns
63,500 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 13 of 38 complaints (34.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 11 | 28.9% |
| Braking behavior | 6 | 15.8% |
| Engine operation | 3 | 7.9% |
| Steering behavior | 2 | 5.3% |
| Transmission and shifting | 1 | 2.6% |
| Electrical and battery issues | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 13 |
| Fuel/Propulsion System | 13 |
| Air Bags | 5 |
| Unknown Or Other | 4 |
| Fuel System, Gasoline | 2 |
| Service Brakes | 2 |
| Structure:Body | 2 |
| Vehicle Speed Control | 2 |
Engine: 13; Fuel/Propulsion System: 13; Air Bags: 5; Unknown Or Other: 4; Fuel System, Gasoline: 2; Service Brakes: 2; Structure:Body: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 9 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 9; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (9). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 4 |
| 2017 | 8 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 4 |
| 2026 | 1 |
2012: 1; 2013: 1; 2015: 1; 2016: 4; 2017: 8; 2018: 7; 2019: 6; 2020: 2; 2021: 3; 2022: 4; 2026: 1
Pattern summary
Engine leads the component reports. Fuel system concerns appears in 11 complaint narratives. Braking behavior appears in 6 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10485256 · 2012-11-20 (November 20, 2012)
I WAS DRIVING DOWN I-95 SOUTH ON 11/12/12, NEAR PHILADELPHIA (ON THE WAY TO A 76ERS GAME) WITH MY 7 YEAR OLD SON IN THE BACKSEAT (WITH BOOSTER). I WENT TO ACCELERATE AND THE PEDAL APPARENTLY GOT STUCK (I DIDN'T KNOW THAT WAS THE ISSUE AT THE TIME). HARROWING EXPERIENCE TO SAY THE LEAST. I SAW THE ENGINE WAS REVVING VERY HIGH AND THUS THOUGHT IT HAD DROPPED TO A LOWER GEAR, BUT THE SPEED KEPT INCREASING (RAPIDLY). TRIED USING THE BRAKES FOR 3-5 SECONDS, BUT IT DID NOT SEEM TO DO MUCH (DID NOT SOLVE THE PROBLEM). I REALIZED WHAT MIGHT BE GOI…
Owner-reported narrative. 6,500 miles reported. Look up ODI 10485256 at NHTSA ↗
Owner report 10510367 · 2013-05-02 (May 2, 2013)
FIRST TEST RIDE WITH SALESMAN DRIVING. I GOT INTO THE PASSENGER SIDE AND CLOSED THE DOOR. WHEN THE SALESMAN STARTED THE CAR THE INSTRUMENT PANEL ALERTED HIM THAT MY DOOR WAS NOT FULLY LATCHED. HE GOT OUT AND CAME AROUND AND CLOSED MY DOOR MORE FIRMLY. I THOUGHT NOTHING OF THIS AT THE TIME. A MONTH LATER I WAS DRIVING A FRIEND ABOUT AND SHE HAD REPEATED PROBLEMS WITH NOT CLOSING THE DOOR FIRMLY ENOUGH. THE DOOR BOUNCED BACK OUT SO THAT THE TRAILING EDGE WAS ABOUT 0.125 INCHES OUT FROM THE REAR DOOR. TOOK THE CAR TO THE DEALER. THEY SAID …
Owner-reported narrative. 10 miles reported. Look up ODI 10510367 at NHTSA ↗
Owner report 10672277 · 2015-01-13 (January 13, 2015)
TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. A STRONG BURNING ODOR EMITTED FROM THE TIRES AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Owner-reported narrative. 10,000 miles reported. Look up ODI 10672277 at NHTSA ↗
Owner report 10822314 · 2016-01-26 (January 26, 2016)
TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LEAKED FUEL AND THE ENGINE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A TECHNICIAN INFORMED THE CONTACT THAT THE FUEL PUMP WAS LEAKING FUEL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Owner-reported narrative. Look up ODI 10822314 at NHTSA ↗
Owner report 10881896 · 2016-06-30 (June 30, 2016)
VEHICLE WAS PARKED I NOTICED A GAS SMELL COMING FROM THE VEHICLE. THE FUEL LINE OR THE FUEL TANK HAS A LEAK THE MECHANICS DON'T KNOW HOW THIS COULD HAVE HAPPENED
Owner-reported narrative. Look up ODI 10881896 at NHTSA ↗
Owner report 10916210 · 2016-10-15 (October 15, 2016)
I HAVE A 2012 JAGUAR XF WITH 48,000 MILES WHICH HAS A GAS LEAK ON TOP OF THE GAS TANK WHERE THE HOSE CONNECTS TO THE ASCENDING UNIT. THIS IS NOT ONLY VERY DANGEROUS FOR MY FAMILY BUT ALSO TO MY HOME AS THIS ISSUE CAN CAUSE A FIRE. I WOULD LIKE THIS ISSUE RESOLVED BY REPAIR AS I AM AWARE THAT JAGUAR HAS ISSUED SEVERAL RECALLS AND ONE OF THE RECALLS IS FOR A PROBLEM WITH THE 2012 JAGUARS XF LEAKING GAS WHICH COULD CAUSE A FIRE.
Owner-reported narrative. 48,800 miles reported. Look up ODI 10916210 at NHTSA ↗
Owner report 10917585 · 2016-10-20 (October 20, 2016)
TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC FUEL PUMP FAILED. THE ELECTRONIC FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE MONTH LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY. THE HIGH PRESSURE FUEL PUMP WAS REPLACED AGAIN, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FA…
Owner-reported narrative. 35,000 miles reported. Look up ODI 10917585 at NHTSA ↗
Owner report 10968090 · 2017-03-23 (March 23, 2017)
2012 JAGUAR XF. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAGS RECALL. *LD
Owner-reported narrative. Look up ODI 10968090 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V604000 · Equipment:Other:Labels
Reported: 2011-12-28 (December 28, 2011)
JAGUAR IS RECALLING CERTAIN MODEL YEAR 2012 XF VEHICLES, MANUFACTURED FROM SEPTEMBER 7, 2011, THROUGH NOVEMBER 24, 2011, FOR AN INCORRECT CERTIFICATION LABEL. SINCE THE GROSS VEHICLE WEIGHT RATING (GVWR) IS STATED INCORRECTLY, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, CERTIFICATION.
Consequence: CUSTOMERS MAY UNKNOWINGLY EXCEED THE GVWR. EXCEEDING THE GVWR OF THE VEHICLE, CAN LEAD TO LOSS OF VEHICLE STABILITY, INCREASING THE RISK OF A CRASH.
Remedy: JAGUAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE LABEL. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 23, 2012. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
NHTSA campaign record ↗12V521000 · Fuel System, Gasoline:Storage:Tank Assembly | Fuel System, Gasoline
Reported: 2012-10-26 (October 26, 2012)
Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.
Consequence: The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
Remedy: Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1-800-452-4827.
NHTSA campaign record ↗16V229000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-04-20 (April 20, 2016)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
Consequence: An air bag that inflates improperly increases the risk of injury.
Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.
NHTSA campaign record ↗17V027000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2017-01-10 (January 10, 2017)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.
NHTSA campaign record ↗18V010000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2018-01-08 (January 8, 2018)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is also recalling certain 2010-2015 Jaguar XF vehicles, originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.
NHTSA campaign record ↗