2012 Jaguar XF problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
38 owner complaints analyzed
5 distinct recall campaigns
63,500 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 13 of 38 complaints (34.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 11 | 28.9% |
| Braking behavior | 6 | 15.8% |
| Engine operation | 3 | 7.9% |
| Steering behavior | 2 | 5.3% |
| Transmission and shifting | 1 | 2.6% |
| Electrical and battery issues | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 13 |
| Fuel/Propulsion System | 13 |
| Air Bags | 5 |
| Unknown Or Other | 4 |
| Fuel System, Gasoline | 2 |
| Service Brakes | 2 |
| Structure:Body | 2 |
| Vehicle Speed Control | 2 |
Engine: 13; Fuel/Propulsion System: 13; Air Bags: 5; Unknown Or Other: 4; Fuel System, Gasoline: 2; Service Brakes: 2; Structure:Body: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 9 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 9; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (9). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 4 |
| 2017 | 8 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 4 |
| 2026 | 1 |
2012: 1; 2013: 1; 2015: 1; 2016: 4; 2017: 8; 2018: 7; 2019: 6; 2020: 2; 2021: 3; 2022: 4; 2026: 1
Pattern summary
Engine leads the component reports. Fuel system concerns appears in 11 complaint narratives. Braking behavior appears in 6 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10822314 · 2016-01-26 (January 26, 2016)
TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LEAKED FUEL AND THE ENGINE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A TECHNICIAN INFORMED THE CONTACT THAT THE FUEL PUMP WAS LEAKING FUEL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Owner-reported narrative. Look up ODI 10822314 at NHTSA ↗
Owner report 10881896 · 2016-06-30 (June 30, 2016)
VEHICLE WAS PARKED I NOTICED A GAS SMELL COMING FROM THE VEHICLE. THE FUEL LINE OR THE FUEL TANK HAS A LEAK THE MECHANICS DON'T KNOW HOW THIS COULD HAVE HAPPENED
Owner-reported narrative. Look up ODI 10881896 at NHTSA ↗
Owner report 10485256 · 2012-11-20 (November 20, 2012)
I WAS DRIVING DOWN I-95 SOUTH ON 11/12/12, NEAR PHILADELPHIA (ON THE WAY TO A 76ERS GAME) WITH MY 7 YEAR OLD SON IN THE BACKSEAT (WITH BOOSTER). I WENT TO ACCELERATE AND THE PEDAL APPARENTLY GOT STUCK (I DIDN'T KNOW THAT WAS THE ISSUE AT THE TIME). HARROWING EXPERIENCE TO SAY THE LEAST. I SAW THE ENGINE WAS REVVING VERY HIGH AND THUS THOUGHT IT HAD DROPPED TO A LOWER GEAR, BUT THE SPEED KEPT INCREASING (RAPIDLY). TRIED USING THE BRAKES FOR 3-5 SECONDS, BUT IT DID NOT SEEM TO DO MUCH (DID NOT SOLVE THE PROBLEM). I REALIZED WHAT MIGHT BE GOI…
Owner-reported narrative. 6,500 miles reported. Look up ODI 10485256 at NHTSA ↗
Owner report 10672277 · 2015-01-13 (January 13, 2015)
TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. A STRONG BURNING ODOR EMITTED FROM THE TIRES AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Owner-reported narrative. 10,000 miles reported. Look up ODI 10672277 at NHTSA ↗
Owner report 10917585 · 2016-10-20 (October 20, 2016)
TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC FUEL PUMP FAILED. THE ELECTRONIC FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE MONTH LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY. THE HIGH PRESSURE FUEL PUMP WAS REPLACED AGAIN, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FA…
Owner-reported narrative. 35,000 miles reported. Look up ODI 10917585 at NHTSA ↗
Owner report 11035946 · 2017-10-23 (October 23, 2017)
CAR STALLED WHILE DRIVING IN A STRAIGHT LINE, VEHICLE WAS STILL IN MOTION WHEN ENGINE STOPPED WITHOUT ANY WARNING LIGHTS (SUDDEN AND TOTAL LOSS OF POWER). STEERING CONTROL WAS LIMITED WHEN ENGINE SHUTOFF AND BRAKE PEDAL ALSO REQUIRED MUCH MORE PRESSURE THAN NORMAL TO BRING CAR TO STOP. ISSUE HAPPENED WHILE TAKING OFF FROM SCHOOL PARKING LOT, SO NO ACCIDENTS WERE CAUSED, BUT IT WOULD HAVE BEEN A VERY LIKELY CAUSE FOR AN ACCIDENT ON A BUSY FREEWAY. CAR DID NOT START BACK UP AND HAD TO BE TOWED BACK TO REPAIR SHOP.
Owner-reported narrative. 58,000 miles reported. Look up ODI 11035946 at NHTSA ↗
Owner report 11097042 · 2018-05-21 (May 21, 2018)
I WAS DRIVING (IN MOTION) WHEN THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF A BUSY STREET. I WAS ABLE TO THANKFULLY ROLL INTO A TURN LANE. I WAS NOT ABLE TO RESTART OR EVEN TURN THE CAR INTO NEUTRAL. THE VEHICLE LOST POWER-ASSISTED BRAKING AND POWER-ASSISTED STEERING. IT WAS HORRIFYING. THE CAR WAS TOWED TO ROSENTHAL JAGUAR LAND ROVER IN TYSONS CORNER VA, WHERE THEY UNCOVERED THAT THE ISSUE WAS A DEFECTIVE FUEL PUMP CONNECTOR AND THE DESCRIPTION MATCHES THE EXACT DESCRIPTION OF THIS RECALL: HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2013-JAGUAR-XF-RECAL…
Owner-reported narrative. Look up ODI 11097042 at NHTSA ↗
Owner report 11389580 · 2021-01-23 (January 23, 2021)
THIS IS THE 3RD TIME SINCE I HAVE OWN THIS VEHICLE THE ANTIFREEZE PIPES HAVE BEEN REPLACED. THE LAST TIME THE VEHICLE WARNING LOW BATTERY LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE, THEN EVERYTHING ON THE CAR STARTED SHUTTING DOWN. THE CAR OVERHEATED AND BLEW ALL THE FLUID LINES. ACCORDING TO JAGUAR OF OCALA THE CROSSOVER PIPE WENT BAD, AGAIN THIS IS THE 3RD ONE REPLACED. AFTER SPENDING OVER $5699.00 DOLLARS 6 MONTHS LATER I AM NOTICING THE FLUID LEVEL DROPPING AND WE CAN SMELL ANTIFREEZE. WE ALSO HAD SOME OIL LEAKS FIXED 7 MONTHS BY A MEC…
Owner-reported narrative. Look up ODI 11389580 at NHTSA ↗