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U.S. public vehicle records

2013 Jaguar XF problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

34 owner complaints analyzed

12 distinct recall campaigns

63,500 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 20 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 10 of 34 complaints (29.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation514.7%
Electrical and battery issues38.8%
Steering behavior38.8%
Fuel system concerns38.8%
Braking behavior12.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
10
Unknown Or Other
9
Fuel/Propulsion System
6
Air Bags
5
Power Train
5
Electrical System
4
Service Brakes
2
Steering
2
Component breakdown data
CategoryCount
Engine10
Unknown Or Other9
Fuel/Propulsion System6
Air Bags5
Power Train5
Electrical System4
Service Brakes2
Steering2

Engine: 10; Unknown Or Other: 9; Fuel/Propulsion System: 6; Air Bags: 5; Power Train: 5; Electrical System: 4; Service Brakes: 2; Steering: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
4
50,000 to 74,999
6
75,000 to 99,999
6
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9994
50,000 to 74,9996
75,000 to 99,9996
100,000 to 149,9991
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 6; 75,000 to 99,999: 6; 100,000 to 149,999: 1; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (6). 14 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
1
2015
2
2016
2
2017
2
2018
9
2019
5
2020
5
2021
1
2022
2
2023
2
2024
1
2026
1
Complaints over time data
CategoryCount
20131
20141
20152
20162
20172
20189
20195
20205
20211
20222
20232
20241
20261

2013: 1; 2014: 1; 2015: 2; 2016: 2; 2017: 2; 2018: 9; 2019: 5; 2020: 5; 2021: 1; 2022: 2; 2023: 2; 2024: 1; 2026: 1

Pattern summary

Engine leads the component reports. Engine operation appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10721391 · 2015-05-26 (May 26, 2015)

AS I WAS DRIVING THE CAR THE CAR STARTED TO STALL AND WHEN I STOPPED IN TRAFFIC LIGHT THE ENGINE SHUT ITSELF OFF WITHOUT NOTICE AND I HAD TO RESTART. THE STALLING AND ENGINE GOING OFF CONTINUED AND COULD HAVE CAUSED A MAJOR ACCIDENT.

Owner-reported narrative. 22,130 miles reported. Look up ODI 10721391 at NHTSA ↗

Owner report 10915194 · 2016-10-11 (October 11, 2016)

TL* THE CONTACT OWNS A 2013 JAGUAR XF. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V091000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 62,000.

Owner-reported narrative. 62,000 miles reported. Look up ODI 10915194 at NHTSA ↗

Owner report 11373586 · 2020-11-07 (November 7, 2020)

HAVING SERIOUS ELECTRICAL SYSTEMS PCM BCM ELECTRICAL ETC SPEED CONTROL MOD PARKING

Owner-reported narrative. Look up ODI 11373586 at NHTSA ↗

Owner report 11513654 · 2023-03-24 (March 24, 2023)

The car employs a start/stop system to shut the engine when stopped. When it restarts the engine, the idle speed drops to about 400 RPM (half normal idle) and surges when it recovers. It has also stalled several times. I've asked the dealership to fix this, but when at the dealer, the system would not shut the engine so they have not verified the issue. The first safety issue happens if the driver is not expecting the surge resulting in sudden acceleration. The second issue happened when the car stalled at an intersection with other cars trying…

Owner-reported narrative. Look up ODI 11513654 at NHTSA ↗

Owner report 11287758 · 2019-12-08 (December 8, 2019)

THE VEHICLE LOST POWER ON FREEWAY, LOST POWER TO POWER STEERING, FELT SLUGGISH (NO FUEL) WHEN I PRESSED ACCELERATOR, COULD NOT ACCELERATE ABOVE 35 MPH. HAD TO STOP CAR ON SIDE OF ROAD. TURNED ON AND OFF WAITHED 10MIN, CAR STARTED AND WAS ABLE TO DRIVE, BUT REPEATED ABOVE DISCRIMINATION. OCCURED 12072019 AND 12082019. DASH LIGHTS CAME ON AND CHECK ENGINE LIGHT STAYED ON. ADD 93 OCTANE FUEL THINKING I HAD BAD FUEL, PROBLEM CONTINUES. SCHEDULED APPT WITH JAGUAR TO LOOK AT CAR ON 12102019. CAR NOT DRIVE ABLE. IT IS UNDER WARRANTY. TAKING CAR TO J…

Owner-reported narrative. 88,000 miles reported. Look up ODI 11287758 at NHTSA ↗

Owner report 11290958 · 2019-12-23 (December 23, 2019)

I WAS DRIVING NEAR FM 1960, MY STEERING WAS VERY STIFF AND THE CAR TURNED OFF WHILE DRIVING. I HAD IT TOWED ACROSS TOWN TO MY MOMS HOUSE WHICH WAS CLOSER THAN MY HOME. THE CAR HAS BEEN TOWED TO JAGUAR WHERE THEY HAVE STATED THIS MALFUNCTION IS NOT RECALL RELATED. THEY WERE RUDE AND NON HELPFUL. WE BELIEVE THIS MALFUNCTION IS IBDEED RECALL RELATED.

Owner-reported narrative. 87,000 miles reported. Look up ODI 11290958 at NHTSA ↗

Owner report 11382716 · 2020-12-09 (December 9, 2020)

I LATELY NOTICED YOUR JAGUAR RECALL FOR MODELS XF OF 2013. IT CONCERNS FUEL PUMP IMMEDIATE SHUTOFF WHEN THERE IS EXCESS FUEL PUMP AMPERAGE AND A FUSE TRIPS TO SHUT OFF THE FUEL PUMP. IT CANNOT BE RESET UNTIL THE FUSE COOLS DOWN, AT LEAST 20 MINUTES IS REPORTED. MY CAR'S VIN NUMBER IS APPARENTLY OVER THE SPECIFIED COVEERGE PERIOD SO #15V091000 RECALL DOES NOT APPLY TO MY 2013 CAR. AT THE TIME IN LOOKING FOR ANSWERS I FOUND NONE. MY EVENT: THIS PAST SUMMER I WAS DRIVING TO SUDBURY, MA AT 10 P.M. MY ENGINE SUDDENLY STOPPED ON THE FULL SPE…

Owner-reported narrative. 53,000 miles reported. Look up ODI 11382716 at NHTSA ↗

Owner report 10548937 · 2013-10-22 (October 22, 2013)

ON SEPT 27, 2013 AROUND 7A.M., I DROVE MY CAR TO THE MAIL BOX WHERE I PULLED OVER ON A ROAD WITH A SLIGHT INCLINE AND UP ON THE ROUNDED CURB, PUT IT IN PARK, OPENED THE DOOR, WALK ALONG THE SIDE OF THE CAR, CROSSED IN FRONT TO RETRIEVE MY MAIL. AFTER GETTING MY MAIL, WHEN I TURNED AROUND TO GO BACK TO THE CAR, I SAW IT DRIVING FORWARD AND CROSSING THE ROAD TOWARDS THE OTHER SIDE! INSTINCTIVELY I JUMPED IN THE PASSENGER SIDE AND WAS TRYING TO REACH THE BRAKE PEDAL WHEN THE CAR HIT THE CURB, THROWING ME BACK A BIT. THE IMPACT OF THE CURB MU…

Owner-reported narrative. 4,530 miles reported. Look up ODI 10548937 at NHTSA ↗