2016 Infiniti QX60: complaints, problems and recalls

TL* THE CONTACT OWNS A 2016 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/20/16*LJ UPDATED 09/2/116.*JB

Owner-reported narrative. Look up ODI 10891608 at NHTSA ↗

INFINITI QX60 NOW HAS CREATED A CONSTANT YELLOW FALSE WARNING PICTURE/LIGHT ON IN CAR INDICATING THAT THE PASSENGER AIR BAG IF OFF EVEN THOUGH NO ONE IS SITTING IN THE SEAT. IF AN INFANT OR A SMALL CHILD IS PLACED IN THE SEAT, SINCE THE YELLOW WARNING PICTURE/ LIGHT IS ALWAYS ON, A TRUE AND ACTUAL HAZARD MAY BE OVERLOOKED. THERE IS NO NEED FOR A FALSE CONSTANT WARNING LIGHT WHEN NO ONE IS SITTING IN THE SEAT. ASK INFINITI TO FIX THE PROBLEM WITH THE AIR BAG SO THAT IT WORKS AS THE MANUAL INDICATES. WHEN NO ONE IS SITTING IN THE SEAT THE WARNI…

Owner-reported narrative. 20 miles reported. Look up ODI 10908767 at NHTSA ↗

2016 INFINITI QX60. CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSAL TO REPAIR AN OLD 2GB NAVIGATION SYSTEM TO AN UPGRADED 4GB SYSTEM. *SMD THE CONSUMER STATED HE WAS UNABLE TO DOWNLOAD DIRECTIONS. *JB THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING A RECALL REPAIR. ALSO, THE VEHICLE EXPERIENCED A CLUNKING SOUND WHEN MAKING A SHARP TURN. THE DEALER ADVISED IT WAS UNRELATED TO THE RECALL AND NEEDED TO BE DIAGNOSED IMMEDIATELY. *JS

Owner-reported narrative. Look up ODI 10913418 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 INFINITI QX60. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY WITH THE IGNITION OFF, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE VEHICLE STRUCK AND RAN OVER HIS SPOUSE. THE SPOUSE SUSTAINED FIVE FRACTURED RIBS, A FRACTURED COLLAR BONE, A FRACTURED CLAVICLE, A PUNCTURED LUNG, AND CONTUSIONS ON THE HEAD AND FACE. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Owner-reported narrative. 7,000 miles reported. Look up ODI 10944370 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 INFINTI QX60. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SPLASHING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Owner-reported narrative. 12,000 miles reported. Look up ODI 10958425 at NHTSA ↗

MY FAMILY AND I WERE DRIVING DOWN THE HIGHWAY, WHEN WE HEARD A LARGE BANG SOUND. MY HUSBAND LOOKED OUT THE REAR VIEW MIRROR TO SEE PIECES OF GLASS FLYING OFF THE CAR, AND REALIZED OUR SUNROOF HAD EXPLODED. WE WERE NOT FOLLOWING NEAR OTHER VEHICLES, NOR HAD WE GONE UNDER AN OVERPASS. WE PULLED OVER AND SAW THAT IT HAD CLEARLY EXPLODED WITH NO EXTERNAL INFLUENCE (THE GLASS WAS PRESSED UPWARD, AND THERE WAS NO OTHER DAMAGE OR DEBRIS OTHER THAN THE GLASS). WE WERE THANKFUL TO HAVE HAD THE INTERIOR SHADE CLOSED AS OUR YOUNG CHILDREN WERE IN THE VEH…

Owner-reported narrative. 22,000 miles reported. Look up ODI 11025223 at NHTSA ↗

THE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A LOUD EXPLOSION WHICH CAUSED ME TO SWERVE TO AVOID COLLISION WITH OTHER VEHICLES. THERE ARE SOME GLASS SHARDS THAT FLEW OUT. I HAD MINOR CUTS ON MY HAND WHEN I TRIED TO INSPECT THE DAMAGE. NO OTHER FACTORS INVOLVED, NO WEATHER CHANGES, ETC.

Owner-reported narrative. 28,500 miles reported. Look up ODI 11097678 at NHTSA ↗

THE CAR WAS IN PARK IN OUR GARAGE. MY HUSBAND WAS SITTING IN DRIVER SEAT WITH ONE LEG OUT AND THE DOOR OPEN. THE CAR MADE A SOUND AND STARTED MOVING IN REVERSE. IT ONLY STOPPED BECAUSE THE DOOR HIT OUR GARAGE WALL AND HE WAS TRYING TO STOP THE CAR. HE CUT HIS HAND IN THE PROCESS AND THE DOOR FRAME BENT AND GLASS SHATTERED. *DSY

Owner-reported narrative. 35,000 miles reported. Look up ODI 11150743 at NHTSA ↗

Reported: 2016-04-26 (April 26, 2016)

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.