2008 Hyundai VERACRUZ: complaints, problems and recalls

2008 HYUNDAI VERACRUZ LIMITED. JUST PICKED IT UP ON FRIDAY. PRIOR TO MY PURCHASE I READ IN AN ON-LINE HYUNDAI FORUM THAT THE PROXIMITY KEY FOB THAT IS USED TO ARM/DISARM THE VEHICLE, LOCK/UNLOCK ALL DOORS, AND OPEN/CLOSE THE LIFTGATE HAS AN ISSUE THAT CAUSES THE LIFTGATE TO OPEN BY ITSELF EVEN TOUGH THE DOORS ARE LOCKED. I WENT OUTSIDE TODAY TO FIND MY LIFTGATE OPEN . THE KEY FOB WAS IN MY PANTS POCKET. I WOULD LIKE HYUNDAI TO INVESTIGATE A RE-DESIGN. *TR

Owner-reported narrative. Look up ODI 10219924 at NHTSA ↗

TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE (NA). WHILE DRIVING 20 MPH, THE REAR PASSENGER SIDE POWER DOOR OPENS ON ITS OWN. THE DEALER REPLACED THE VEHICLE WITH A NEW ONE. THE FAILURE RECURRED ON THE SECOND VEHICLE. THE VEHICLE IS CURRENTLY AT THE DEALER FOR DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 50.

Owner-reported narrative. 50 miles reported. Look up ODI 10222424 at NHTSA ↗

2008 HYUNDAI ENTOURAGE GLS: REAR PASSENGER DOOR APPEARS TO OPEN WHILE VEHICLE IS IN TRANSIT. DOOR OPEN INDICATOR, ALARMS AND LIGHTS GO ON TO INDICATE OPENED DOOR. OPENING AND CLOSING DOOR GETS ALARMS TO GO OFF. INITIAL INSTANCE WAS CONFIRMED BY DEALERSHIP TO BE CAUSED BY BROKEN CABLE AND CRACKED MODULE. *TR

Owner-reported narrative. 50 miles reported. Look up ODI 10223019 at NHTSA ↗

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON TWO DIFFERENT OCCASIONS FOR THE SAME FAILURE. SHE BELIEVED THAT THE ACCELERATOR PEDAL WAS STUCK AND CAUSED UNWANTED ACCELERATION. THE CONTACT ALSO BELIEVED THAT THE VEHICLE WAS NOT SHIFTING PROPERLY. OCCASIONALLY, THE VEHICLE WOULD GET CAUGHT AT A CERTAIN SPEED, AND WOULD NOT ACCELERATE AT THE APPROPRIATE TIME. THE ENGINE WOULD NOT REV, BUT CONTINUED TO HESITATE. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY STATED THAT THEY COULD NOT FI…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10233331 at NHTSA ↗

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE LOW BEAM HEADLIGHTS ARE TOO LOW AND DO NOT ILLUMINATE THE STREET, WHICH CAUSE HAZARDOUS DRIVING CONDITIONS AT NIGHT. WHEN THE CONTACT ACTIVATES THE BRIGHT HEADLIGHTS, THEY DO NOT ILLUMINATE THE ROAD, BUT SHINE UPWARDS INSTEAD. HE SPOKE TO THE DEALER NUMEROUS TIMES AND THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THEY STATED THAT THE LIGHTS WERE ISSUED TO HYUNDAI'S STANDARDS AND REQUIREMENTS. THE CURRENT AND FAILURE MILEAGES WERE 14,000. UPDATED 09/16/08. *LJ THE HIGH AND LOW BEAMS …

Owner-reported narrative. 14,000 miles reported. Look up ODI 10234639 at NHTSA ↗

HIGH & LOW BEAM HEADLIGHTS CAN'T BE ADJUSTED SEPARATELY. MY LOW BEAMS ARE OK HOWEVER THE HIGH BEAMS SHOOT UP WAY TO HIGH. (I COULD USE THEM FOR BIRD HUNTING). I AM A POLICE OFFICER THERE HAS TO BE SOMETHING DONE ABOUT THIS PROBLEM. I NOTED THAT IS ALREADY IS A COMPLAIN ABOUT THE HEADLIGHTS WITH NHTSA. THE DEALERSHIP ADVISED THEY CAN'T ADJUST THE HIGH BEAMS DOWN OR IT WILL AFFECT THE LOW BEAM. *TR

Owner-reported narrative. 100 miles reported. Look up ODI 10243517 at NHTSA ↗

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE. THE VEHICLE WAS REPAIRED AGAIN. IN ADDITION, THERE WAS A DEFECTIVE FUEL PUMP THAT WAS REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS …

Owner-reported narrative. 3,000 miles reported. Look up ODI 10247833 at NHTSA ↗

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WITH HALF OF THE CONTACT'S BODY LEANING INSIDE THE VEHICLE, THE REAR HATCH CAME DOWN AND STRUCK HER NECK. SHE HAD TO RELEASE THE HATCH FROM HER NECK. SHE SUFFERED MUCH PAIN AND HAS SOUGHT HELP FROM DOCTORS. THE CONTACT WENT TO THE DEALER AND STATED THAT SHE NO LONGER WANTED THE VEHICLE; HOWEVER, THEY REFUSED TO TAKE IT BACK. THE MANAGER STATED THAT THIS WAS NOT A COMMON FAILURE. SHE BELIEVES IT IS A SAFETY HAZARD FOR THE REAR HATCH TO FALL DOWN ON ITS OWN AND COULD CAUSE MORE SERIOUS DAMAGE TO …

Owner-reported narrative. 1,200 miles reported. Look up ODI 10267876 at NHTSA ↗

Reported: 2009-04-15 (April 15, 2009)

HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.

Consequence: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH.

Remedy: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.

Reported: 2011-09-09 (September 9, 2011)

HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2007-2008 HYUNDAI VERACRUZ VEHICLES MANUFACTURED FROM DECEMBER 26, 2006, THROUGH MARCH 21, 2008, AND MODEL YEAR 2007-2008 HYUNDAI SANTA FE VEHICLES MANUFACTURED FROM APRIL 19, 2006 THROUGH MARCH 20, 2008. THE CLOCK SPRING CONTACT ASSEMBLY FOR THE DRIVER'S AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MAY BECOME DAMAGED THROUGH USAGE OVER TIME. THE DRIVER'S AIR BAG ELECTRICAL CIRCUIT WILL EXPERIENCE A HIGH RESISTANCE CONDITION, POTENTIALLY CAUSING THE DRIVER'S AIR BAG TO NOT DEPLOY.

Consequence: IF THE CLOCK SPRING DEVELOPS HIGH RESISTANCE, IN THE EVENT OF A CRASH, THE DRIVERS AIR BAG WILL NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.

Remedy: HYUNDAI DEALERS WILL REPLACE THE VEHICLE'S DRIVER'S AIR BAG CLOCK SPRING CONTACT ASSEMBLY FREE OF CHARGE. THE SAFETY RECALL BEGAN IN NOVEMBER 2011. OWNERS MAY CONTACT HYUNDAI CUSTOMER CONNECT CENTER AT 1-800-633-5151.

Reported: 2013-04-01 (April 1, 2013)

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Reported: 2014-07-08 (July 8, 2014)

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Consequence: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 121.

Reported: 2020-11-13 (November 13, 2020)

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 197.