2007 Hyundai VERACRUZ: complaints, problems and recalls

PURCHASED A 2007 HYUNDAI VERACRUZ AND UPON FIRST USE OF HEADLIGHTS, FOUND SAME AIMED LOW WITH NO LIGHT BEYOND 100'. USE OF HIGH BEAM CAUSED ON-COMMING CARS TO FLASH HIGH BEAMS DUE TO MY HIGH BEAMS TO HIGH. DEALER WAS UNABLE TO CORRECT PROBLEM AND PROVIDED REPAIR MANUAL FOR MY USE. SAME WAS NOT SIMILER TO ADJUSTMENTS ON CAR. FINALLY ADJUSTED LOW BEAMS, BUT HIGH BEAMS ARE IN THE TREES, PROVIDING AT BEST A MOST DANGEROUS LACK OF ADEQUATE LIGHT TO DRIVE. DEALER FINALLY HAS STATED THAT BOTH HIGH AND LOW BEAMS ARE LINKED AND CANNOT BE ADJUSTED SEPERA…

Owner-reported narrative. Look up ODI 10212628 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE HIGH AND LOW BEAMS WERE DEFECTIVE. THE HEADLIGHTS PROVIDE VERY POOR ILLUMINATION AT NIGHT OR WHENEVER THEY ARE NEEDED. THE DEALER STATED THAT THE HEADLIGHTS WERE ADJUSTED, BUT THE CONTACT COULD NOT TELL THE DIFFERENCE. HE CALLED THE DEALER REGARDING A SERVICE BULLETIN AND THEY STATED THAT THERE WERE NO RECORDS OF A SERVICE BULLETIN FOR THAT YEAR, MAKE, AND MODEL VEHICLE. THEY STATED THAT NOTHING FURTHER COULD BE DONE OTHER THAN READJUST THE LIGHTS. THE VIN AND FAILU…

Owner-reported narrative. Look up ODI 10215354 at NHTSA ↗

LOW AND HIGH BEAM HEADLIGHTS ARE LINKED ON THE 2007 HYUNDAI VERZCRUZ SUCH THAT THEY ARE NOT ADJUSTABLE SEPARATELY. THERE IS A NOTICEABLE GAP IN COVERAGE BETWEEN THE LOW AND HIGH BEAMS MAKING DRIVING AT NIGHT UNSAFE. IT IS IMPOSSIBLE TO ADJUST HEADLIGHTS SO THAT BOTH HIGH AND LOW BEAMS ARE FUNCTIONAL. IF LOW BEAMS ARE ADJUSTED PROPERLY, HIGH BEAMS ARE IN OPPOSING DRIVERS' FACES OR IN THE TREES. IF HIGH BEAMS ARE ADJUSTED PROPERLY, LOW BEAMS DO NOT PROVIDE ENOUGH LIGHT FOR SAFE DRIVING. MANUFACTURER SAYS IT IS AWARE OF THE PROBLEM BUT DOES N…

Owner-reported narrative. 1 miles reported. Look up ODI 10217521 at NHTSA ↗

WE TEST DROVE A 2007 VERACRUZ AND NOTICED A DISTINCT HORIZONTAL LINE RIGHT IN THE FIELD OF VISION ESPECIALLY ON DARK ROADS. THE LINE SEPARATED BRIGHT HEADLIGHT LIGHT BELOW IT AND DARKNESS ABOVE IT. WE WERE CONSTANTLY TRYING TO LOOK BELOW THE LINE FOR A FULL VIEW OF LIGHT. THE LOW BEAMS DID NOT APPEAR TO GIVE ENOUGH UPPER LIGHT TO LIGHT UP ROAD SIGNS OR THE ROAD AHEAD YET ONCOMING DRIVERS CONSTANTLY FLASHED THEIR BEAMS FOR US TO LOWER OUR HIGH BEAMS WHICH WERE NOT ON. TURNING ON THE HIGH BEAMS THE LIGHT DID NOTHING FOR THE ROAD AND SIMPLY LI…

Owner-reported narrative. Look up ODI 10217745 at NHTSA ↗

SINCE THE PURCHASE OF MY VEHICLE IN 2007, I HAVE EXPERIENCED A SAFETY ISSUE WITH THE DESIGN OF THE HEADLIGHT SYSTEM OF MY 2007 VERACRUZ. THE LOW BEAMS HAVE A HORIZONTAL CUTOFF AND DO NOT ADEQUATELY ILLUMINATE SIGNS, ETC. AT A MEDIUM TO NEAR DISTANCE. THE HIGH BEAMS DO NOT ILLUMINATE THE ROADWAY AT ALL AND ARE AIMED WAY TOO HIGH. THE PROBLEM IS THE HEADLIGHTS ARE DESIGNED SO THAT THEY CANNOT BE AIMED SEPARATELY. THEREFORE, AN ATTEMPT TO LOWER THE HIGH BEAMS WILL RESULT IN A LOWERING OF THE LOW BEAMS WHICH COMPOUNDS THE PROBLEM WITH THE LOW BEAMS…

Owner-reported narrative. 300 miles reported. Look up ODI 10218271 at NHTSA ↗

HYUNDAI 2007 VERACRUZ LIMITED. DOES NOT DOWNSHIFT PROPERLY. ON MULTIPLE OCCASIONS I HAVE HAD TO SLOW MY SPEED IN FREEWAY CONGESTION AND THE CAR DOES NOT DOWNSHIFT, EVEN WITH TAPPING ON THE BRAKE. THE CAR STAYS IN 5TH OR 6TH GEAR TO SPEEDS AS LOW AS 20 MPH. I HAVE LITERALLY HAD TO STOP THE CAR COMPLETELY TO GET IT TO SHIFT DOWN. THE CAR HAS NO POWER TO MOVE QUICKLY WHEN NECESSARY IN THESE CONDITIONS (SUCH AS FOR A LANE CHANGE). ADDITIONALLY, THE CAR DOES NOT SHIFT PROPERLY AT APPROXIMATELY 30-40 MPH AND THE ENGINE LUGS, CAUSING A VERY …

Owner-reported narrative. 50 miles reported. Look up ODI 10226986 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING BETWEEN 35- 45 MPH, THE VEHICLE BEGAN TO JERK BACK AND FORTH. THE ENTIRE VEHICLE BEGAN TO SHAKE MOMENTARILY ONCE IT CAME TO A STOP. AFTER THE FAILURE OCCURS, THE VEHICLE OPERATES NORMALLY FOR APPROXIMATELY TWO WEEKS. THE FAILURE IS INTERMITTENT AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 14,728 AND FAILURE MILEAGE WAS 7,832. UPDATED 05/28/08 *BF THE FAILURE HAD BEEN DIAGNOSED AND IT WAS DETERMINED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. UP…

Owner-reported narrative. 7,832 miles reported. Look up ODI 10227578 at NHTSA ↗

THE 2007 HYUNDAI VERACRUZ HIGH AND LOW BEAM HEADLIGHTS CANNOT BE INDEPENDENTLY ADJUSTED AND LEAVE A DARK "GAP" BETWEEN THE LIGHTED AREAS. THE DRIVER CANNOT SEE ANYTHING (TRAFFIC SIGNS, ROAD HAZARDS, ETC) IN THE "GAP." *TR

Owner-reported narrative. 500 miles reported. Look up ODI 10232109 at NHTSA ↗

Reported: 2009-04-15 (April 15, 2009)

HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.

Consequence: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH.

Remedy: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.

Reported: 2011-09-09 (September 9, 2011)

HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2007-2008 HYUNDAI VERACRUZ VEHICLES MANUFACTURED FROM DECEMBER 26, 2006, THROUGH MARCH 21, 2008, AND MODEL YEAR 2007-2008 HYUNDAI SANTA FE VEHICLES MANUFACTURED FROM APRIL 19, 2006 THROUGH MARCH 20, 2008. THE CLOCK SPRING CONTACT ASSEMBLY FOR THE DRIVER'S AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MAY BECOME DAMAGED THROUGH USAGE OVER TIME. THE DRIVER'S AIR BAG ELECTRICAL CIRCUIT WILL EXPERIENCE A HIGH RESISTANCE CONDITION, POTENTIALLY CAUSING THE DRIVER'S AIR BAG TO NOT DEPLOY.

Consequence: IF THE CLOCK SPRING DEVELOPS HIGH RESISTANCE, IN THE EVENT OF A CRASH, THE DRIVERS AIR BAG WILL NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.

Remedy: HYUNDAI DEALERS WILL REPLACE THE VEHICLE'S DRIVER'S AIR BAG CLOCK SPRING CONTACT ASSEMBLY FREE OF CHARGE. THE SAFETY RECALL BEGAN IN NOVEMBER 2011. OWNERS MAY CONTACT HYUNDAI CUSTOMER CONNECT CENTER AT 1-800-633-5151.

Reported: 2014-07-08 (July 8, 2014)

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Consequence: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 121.

Reported: 2020-11-13 (November 13, 2020)

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 197.