2023 Honda CR-V: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
517 owner complaints analyzed
3 distinct recall campaigns
9,350 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 38 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 322 of 517 complaints (62.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 313 | 60.5% |
| Braking behavior | 55 | 10.6% |
| Transmission and shifting | 27 | 5.2% |
| Electrical and battery issues | 14 | 2.7% |
| Fuel system concerns | 10 | 1.9% |
| Engine operation | 7 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 322 |
| Unknown Or Other | 34 |
| Service Brakes | 28 |
| Electrical System | 25 |
| Forward Collision Avoidance: Automatic Emergency Braking | 25 |
| Visibility/Wiper | 25 |
| Engine | 23 |
| Lane Departure: Assist | 21 |
Steering: 322; Unknown Or Other: 34; Service Brakes: 28; Electrical System: 25; Forward Collision Avoidance: Automatic Emergency Braking: 25; Visibility/Wiper: 25; Engine: 23; Lane Departure: Assist: 21
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 34 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 34; 25,000 to 49,999: 4; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (34). 479 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 146 |
| 2024 | 253 |
| 2025 | 66 |
| 2026 | 51 |
2022: 1; 2023: 146; 2024: 253; 2025: 66; 2026: 51
Pattern summary
Steering leads the component reports. Steering behavior appears in 313 complaint narratives. Braking behavior appears in 55 complaint narratives. Transmission and shifting appears in 27 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11499281 · 2022-12-28 (December 28, 2022)
The back two bolts in the driver seat were never installed at the factory, thus the back of the seat is not attached to the car. The dealership did not notice on the PDI. I drive it for a month before I noticed it.
Owner-reported narrative. Look up ODI 11499281 at NHTSA ↗
Owner report 11509403 · 2023-02-27 (February 27, 2023)
System does not alert until a vehicle is directly behind our vehicle or does not alert at all. Vehicle was purchased 3 days ago. The front assist does not work or will work after you pull too far forward and already tapped the curb. We stood in front of and side of vehicle and alarm did not sound at all.
Owner-reported narrative. Look up ODI 11509403 at NHTSA ↗
Owner report 11509741 · 2023-03-01 (March 1, 2023)
On 2/11/23, after having my car less than a month and having fewer than 1000 miles on it, I got a critical warning light that told me to stop driving as soon as possible because my 12 volt battery wasn’t charging and my vehicle was not safe to drive. My car had to be towed to the dealership and the power control unit needs to be replaced. I had no clues that I was going to get this warning so it came as a total shock to me that my car was no longer drivable. Luckily I was in a location where I was able to stop driving very quickly and was not o…
Owner-reported narrative. Look up ODI 11509741 at NHTSA ↗
Owner report 11513135 · 2023-03-21 (March 21, 2023)
On highway this Honda CR-V was hit by another vehicle 2013 doge at right rear side. Other car was sliding on the road , crossing the lanes and hitting the CR-V. Side airbags were deployed immediately during primary collision. CR-V didn’t stop after that. It turned left from right most lane and hit the median heavily. Lane keeping assistance, frontal collision system, automatic emergency braking did not work properly. It hit the median and all front airbags were deployed. Honda should improve the safety features when it was hit by other car in r…
Owner-reported narrative. Look up ODI 11513135 at NHTSA ↗
Owner report 11513722 · 2023-03-25 (March 25, 2023)
The Automatic Emergency Braking abruptly stopped while traveling 50 mph without any obstructions in front of me almost causing a rear end collision from the car behind me. In addition the stop caused minor whiplash.
Owner-reported narrative. Look up ODI 11513722 at NHTSA ↗
Owner report 11514771 · 2023-03-31 (March 31, 2023)
I was pulling into a parking place and the had a sudden unintended acceleration. I was not applying pressure to the gas pedal and was easing into the parking spot. When I applied pressure to the brakes, they were extremely hard to push like they were locked up. The car jumped the concrete barrier, took out a pole fence and jumped a sidewalk the fence stopped it short of hitting thee building.
Owner-reported narrative. Look up ODI 11514771 at NHTSA ↗
Owner report 11514849 · 2023-03-31 (March 31, 2023)
Seat back collapsed backwards on to the back seat after rear impact accident. Driver slid out under the fastened seatbelt and landed in center of backseat with both feet tangled in the seatbelt.
Owner-reported narrative. Look up ODI 11514849 at NHTSA ↗
Owner report 11520655 · 2023-05-05 (May 5, 2023)
I was pulling up to the Subway sandwich shop to pick up my lunch. I was approaching from their back ally (coming from Walgreens next door) so I could not have been going faster than a few miles per hour. As I approached the parking space the car started speeding up so I turned right to keep from going through the building and drove in circles to keep from hitting the buildings. I could not go onto the street because traffic was heavy. I kept pumping the brakes and the car did not stop until I hit a parked car and pushed that car into another ca…
Owner-reported narrative. Look up ODI 11520655 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V092000 · Seats:Front Assembly:Recliner
Reported: 2023-02-16 (February 16, 2023)
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
NHTSA campaign record ↗23V858000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2023-12-18 (December 18, 2023)
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
NHTSA campaign record ↗24V744000 · Steering
Reported: 2024-10-03 (October 3, 2024)
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
NHTSA campaign record ↗