2011 Gmc SIERRA 2500: complaints, problems and recalls

TL*THE CONTACT OWNS A 2011 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT FELT AN ABNORMAL VIBRATION IN THE STEERING WHEEL WHICH OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Owner-reported narrative. 200 miles reported. Look up ODI 10390417 at NHTSA ↗

WE PURCHASED 24 2011 GMC 2500 TRUCKS WITH OMAHA UTILITY BODIES. ABOUT 1 MONTH AFTER PUTTING THE UNITS IN SERVICE WE HAD A FAILURE OF THE MODULE THAT OPERATES THE REAR BRAKE/TAIL/TURN LIGHTS. IT HAD NO LEFT TURN LIGHT,AND THE RIGHT TURN OPERATED WITH THE TURN SWITCH SET TO LEFT OR RIGHT. WE REMOVED THE MODULE (INSTALLED BY PALFLEET) FROM ANOTHER VEHICLE AND INSTALLED IT ON THE ONE WITH THE PROBLEM. THAT CORRECTED THAT UNIT.SINCE THAT TIME WE HAVE HAD 6 MORE UNITS THAT HAVE FAILED IN A SIMILAR MANNER,BUT VARIED LIGHTS TO INCLUDE RIGHT/LEFT TURN A…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10416481 at NHTSA ↗

VEHICLE EXHIBITED "LOW COOLANT" WARNING IN DIC AFTER GM DEF RECALL WAS PERFORMED. "LOW COOLANT" WARNING RETURNED AFTER MULTIPLE REPAIRS TO THE COOLANT SYSTEM FROM SERVICING DEALER. FAILURE OF COOLANT SYSTEM RESULTED IN A FAILURE OF THE HEAD GASKET AND WATER INTRUSION INTO THE #7 CYLINDER. VEHICLE IS 12 MONTHS OLD AND HAD 15,000 MILES AT THE TIME OF FAILURE. VEHICLE ALSO EXHIBITED MULTIPLE ELECTRICAL SYSTEM FAILURES INCLUDING: DEAD BATTERY NO START CONDITION MULTIPLE TIMES TRAILER BRAKE SYSTEM FAILURE ENGINE HOUR METER FAILURE INTERMI…

Owner-reported narrative. 15,100 miles reported. Look up ODI 10447121 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING 85 MPH, THE THROTTLE FAILED WITHOUT WARNING DUE TO THE FLOOR MATS BECOMING TANGLED BETWEEN THE PEDAL. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR

Owner-reported narrative. 8,000 miles reported. Look up ODI 10515492 at NHTSA ↗

VEHICLE SPORADICALLY SPONTANEOUSLY LOCKS ALL 4 DOORS WITHIN 10 SECONDS AFTER CLOSING THE DOOR. NO TOUCHING OF REMOTE, NO ACCIDENTALLY HITTING A DOOR SWITCH WHILE EXITING THE VEHICLE. IT HAPPENS WHEN I'M AT THE BACK OF THE TRUCK, OR 10 FEET AWAY. ALWAYS WITHIN 10 TO 15 SECONDS AFTER EXITING. IT MAY SOUND STRANGE, BUT IT HAPPENS MORE OFTEN TOWARD THE END OF THE ONSTAR YEARLY CONTRACT. SAFETY CONCERN - I HAVE A 3-YEAR OLD GRANDSON WHO LIKES TO GO WITH ME. WHAT HAPPENS IF I FORGET TO TAKE THE KEYS WITH ME WHILE I'M REFUELING ON A HOT SUMMER DAY AN…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10551047 at NHTSA ↗

WE PURCHASED A 2011 GMC 2500 HD NEW TRUCK. WE HAD A TIRE SEPARATE ON 4/2/2012 AT 1232 MILES. WE HAD ANOTHER TIRE SEPARATE ON 3/30/2015 AT 16,112 MILES. *TR

Owner-reported narrative. 1,232 miles reported. Look up ODI 10704491 at NHTSA ↗

I HAVE A 2011 GMC SIERRA 2500HD DENALI DIESEL 4X4 PICKUP TRUCK. AT 60,000 MILES ONE OF THE 20" ALUMINUM WHEELS FAILED WITH A LARGE CRACK ON THE BACKSIDE OF THE WHEEL. I PURCHASED A NEW WHEEL AND HAD AMERICA'S TIRE REMOUNT MY TIRE. AT 95,000 MILES THE SAME FAILURE HAPPENED, BUT ON A DIFFERENT WHEEL. THIS TIME THERE WERE TWO CRACKS IN THE WHEEL SEVERAL INCHES LONG. ON THIS FAILURE I NOTIFIED MY GMC DEALER, SIMPSON GMC IN BUENA PARK OF THE ISSUE. I REPLACED THIS WHEEL AGAIN WITH A NEW WHEEL. NOW AT 115,000 MILES I HAVE A THIRD 20" ALUMINUM WHEEL T…

Owner-reported narrative. 60,000 miles reported. Look up ODI 10764030 at NHTSA ↗

CRACKED DASH BY PASSENGER AIR BAG.

Owner-reported narrative. Look up ODI 10876557 at NHTSA ↗

Reported: 2014-07-02 (July 2, 2014)

General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

Consequence: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

Reported: 2018-04-26 (April 26, 2018)

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.