2010 Gmc SIERRA 2500: complaints, problems and recalls

TL* THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT WAS BRAKING FROM A SPEED OF 5 MPH AND TOWING A TRAILER WHEN THE BRAKES DID NOT ENGAGE AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE TRAILER BRAKES. THE DEALER ADVISED THAT THE POWER STEERING AND BRAKES WERE CONNECTED AND THE POWER STEERING LINES NEEDED TIGHTENING. THE DEALER REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 3,981 AND CURRENT MILEAGE WAS 4,080.

Owner-reported narrative. 3,981 miles reported. Look up ODI 10346107 at NHTSA ↗

THE INSTRUMENT CLUSTER LIGHTING PRESENTS A HAZARD AT NIGHT. THE DIMMING SYSTEM DOES NOT SUFFICIENTLY DIM THE CLUSTER. THE GLARE INTERFERES WITH THE DRIVER'S VISION TO THE OUTSIDE OF THE VEHICLE, ESPECIALLY WHILE DRIVING ON RURAL ROADS WHICH LACK AMBIENT LIGHT. THIS HAS BEEN CONFIRMED BY BOTH THE DEALER AND GMC CUSTOMER SERVICE AS BEING THE WAY IT IS DESIGNED.

Owner-reported narrative. Look up ODI 10372741 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH AND ATTEMPTING TO DECELERATE, THE SERVICE STABILITRAC LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE BRAKES FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE STABILITRAC SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Owner-reported narrative. 78,000 miles reported. Look up ODI 10519477 at NHTSA ↗

EXHAUST MANIFOLD BOLT, DRIVER SIDE, AGAINST FIRE WALL, BROKE OFF UNDER NORMAL DRIVING. IT IS MY UNDERSTANDING THAT THERE HAS BEEN A BIG PROBLEM WITH THIS. GMC SHOULD BE MADE TO REPAIR THIS AT THEIR COST, THE EST. REPAIR COST FROM A DEALER IS $1,400 - $1,700. THIS IS A BUNCH OF BS. IS GM COVERING UP THIS SCREW UP TOO???? *JS

Owner-reported narrative. 77,000 miles reported. Look up ODI 10579590 at NHTSA ↗

DASH BOARD CRACKING NOT SURE WHEN IT HAPPENED LOOKED AT ON DATE BELOW AND HAS A DASH MAT SINCE NEW

Owner-reported narrative. 40,000 miles reported. Look up ODI 10991971 at NHTSA ↗

THERE ARE TWO CRACKS ON THE DASHBOARD. THE FIRST CRACK IS ABOVE THE INSTRUMENT PANEL ON THE LEFT SIDE OF IT. THE SECOND CRACK IS ABOVE THE AIRBAG IN THE LEFT HAND CORNER ON PASSENGER SIDE. TRUCK IS GARAGE KEPT AND NOT A DAILY DRIVEN TRUCK IT SPENDS MOST OF ITS LIFE IN THE GARAGE OUT OF SUN. THE DASHBOARD PLASTIC IS A CHEAP MATERIAL COMPARED TO THE SLIGHTLY FLEXIBLE PLASTIC THAT IS ON THE DOORS. THERE ARE THOUSANDS OF COMPLAINTS WITH VARIOUS MODELS OF GM AND CHEVY WITH THIS EXACT PROBLEM IN THE SAME SPOTS THROUGHOUT THE INTERNET. THERE WAS NOT A…

Owner-reported narrative. 115,000 miles reported. Look up ODI 11044565 at NHTSA ↗

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (COURTESY BUICK GMC LAFAYETTE, 4750 JOHNSTON ST, LAFAYETTE, LA 70506, [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTE…

Owner-reported narrative. Look up ODI 11055658 at NHTSA ↗

I HAVE A 2010 GMC SIERRA 2500 HD. THE DASH BOARD IS CRACKED UP IN SEVERAL PIECES. I WAS DRIVING AND NOTICED THE DASH MAKING A VIBRATING NOISE. LOOKED AND SAW THE DASH CRACKED UP. MY TRUCK HAS ALWAYS BEEN UNDER A SHED. IT HAS NOT BEEN INVOLVED IN A ACCIDENT. THE DASH IS CRACKED IN PIECES THAT I CAN PULL UP. IF I AM IN AN ACCIDENT,THESE PIECES WILL COME OUT. THEY ARE SHARP AND JAGGED.

Owner-reported narrative. Look up ODI 11065483 at NHTSA ↗

Reported: 2014-07-02 (July 2, 2014)

General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

Consequence: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

Reported: 2018-04-26 (April 26, 2018)

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.