2012 Gmc SIERRA 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
31 owner complaints analyzed
3 distinct recall campaigns
68,500 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 8 of 31 complaints (25.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 9.7% |
| Fuel system concerns | 3 | 9.7% |
| Engine operation | 2 | 6.5% |
| Steering behavior | 2 | 6.5% |
| Braking behavior | 1 | 3.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 8 |
| Unknown Or Other | 7 |
| Fuel/Propulsion System | 5 |
| Electrical System | 4 |
| Power Train | 4 |
| Engine | 3 |
| Structure:Body | 3 |
| Structure | 1 |
Air Bags: 8; Unknown Or Other: 7; Fuel/Propulsion System: 5; Electrical System: 4; Power Train: 4; Engine: 3; Structure:Body: 3; Structure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 2; 25,000 to 49,999: 6; 50,000 to 74,999: 5; 75,000 to 99,999: 3; 100,000 to 149,999: 4; 150,000 and above: 2
25,000 to 49,999 miles has the most reports with usable mileage (6). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 3 |
| 2017 | 6 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 2 |
| 2023 | 4 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 1 |
2013: 1; 2014: 2; 2015: 4; 2016: 3; 2017: 6; 2018: 1; 2019: 2; 2020: 2; 2021: 2; 2023: 4; 2024: 1; 2025: 2; 2026: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 3 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10543945 · 2013-09-16 (September 16, 2013)
I PURCHASED A NEW GMC SIERRA HD2500 SLE IN JUNE, IT CAME WITH 20" ALLOY WHEELS AND GOODYEAR WRANGLER SRA TIRES (LT265-60R20), LOAD RANGE E. WITHIN 3 DAYS, I HAD A SIDEWALL PUNCTURE ON ONE TIRE WHILE DRIVING ON OUR RANCH. THE TIRE HAD TO BE REPLACED. NOW, JUST YESTERDAY, SEP. 15, I HAD ANOTHER SIDEWALL PUNCTURE WHILE DRIVING ON THE RANCH. I JUST LEFT THE LOCAL DISCOUNT TIRE, WHERE THEY ARE WAITING FOR A NEW TIRE TO ARRIVE SO THEY CAN REPLACE THE OLD TIRE. I'VE BEEN LIVING ON THIS RANCH FOR 47 YEARS NOW, AND HAVE OWNED AT LEAST 10 TRUCKS AND 2 SU…
Owner-reported narrative. 125 miles reported. Look up ODI 10543945 at NHTSA ↗
Owner report 10558434 · 2014-01-04 (January 4, 2014)
CHROME INTERIOR DOOR HANDLE. CHROME PLATING IS COMING OFF AND IS SHARP. CUT MY FINGER OPENING THE DOOR. RESEMBLES A PAPER CUT. TOOK VEHICLE TO DEALER AND THEY ARE REPLACING HANDLE. *TR
Owner-reported narrative. 30,000 miles reported. Look up ODI 10558434 at NHTSA ↗
Owner report 10640981 · 2014-10-02 (October 2, 2014)
A MULTI-CAR COLLISION HAD OCCURRED AT A CONSIDERABLE SPEED. (SADLY A DRIVER HAD LOST A LIFE IN THIS ACCIDENT) THIS COLLISION ENTAILED A VERY LARGE COMMERCIAL TRUCK BEING HIT HEAD ON, BY A VEHICLE TRAVELING IN THE OPPOSITE DIRECTION.( THIS 2ND VEHICLE BEING A VAN) AFTER THIS SEVERE IMPACT WITH THE LARGE COMMERCIAL VEHICLE, (WHICH CREATED HEAVY DAMAGE TO THIS VEHICLE, REMOVING THE FRONT AXLE) THE VAN PROCEEDED BEING RICOCHET OFF THE LARGE COMMERCIAL VEHICLE, AROUND IT, BACK INTO MY ONCOMING LANE. THIS RESULTED IN A FRONTAL DRIVER IMPACT HEAD ON …
Owner-reported narrative. 33,000 miles reported. Look up ODI 10640981 at NHTSA ↗
Owner report 10678363 · 2015-01-22 (January 22, 2015)
TL*THE CONTACT OWNS A 2012 GMC SIERRA 2500. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN TURNING THE KEY IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Owner-reported narrative. 67,000 miles reported. Look up ODI 10678363 at NHTSA ↗
Owner report 10735348 · 2015-07-20 (July 20, 2015)
TL* THE CONTACT OWNS A 2012 GMC SIERRA 2500 EQUIPPED WITH PATHFINDER LT24575R16 TIRES, SIZE: 265/70R17 (NA). WHILE DRIVING 70 MPH, THE REAR END OF THE VEHICLE BEGAN TO VIBRATE AND THE REAR DRIVER SIDE TIRE BLEW OUT AND DAMAGED THE WHEEL PANEL. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE TIRE TREAD SEPARATED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 45,391. UPDATED…
Owner-reported narrative. 45,391 miles reported. Look up ODI 10735348 at NHTSA ↗
Owner report 10790052 · 2015-11-12 (November 12, 2015)
CRACKS IN THE DASH ON DRIVERS SIDE ABOVE STEERING WHEEL BY THE DOMED AREA
Owner-reported narrative. 36,000 miles reported. Look up ODI 10790052 at NHTSA ↗
Owner report 10816873 · 2015-12-29 (December 29, 2015)
TL* THE CONTACT OWNS A 2012 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE FRONT PASSENGER'S SIDE AIR BAG MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Owner-reported narrative. 57,000 miles reported. Look up ODI 10816873 at NHTSA ↗
Owner report 10824851 · 2016-02-08 (February 8, 2016)
TL* THE CONTACT OWNS A 2012 GMC SIERRA 2500. WHEN USING THE SNOW PLOW, THE HEADLIGHTS DIMMED AND THE HEAT DECREASED AS IF IT WERE TURNED OFF. THE CONTACT MENTIONED THAT THE VOLTS DECREASED WHEN USING THE PLOW, WHICH MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,500.
Owner-reported narrative. 18,500 miles reported. Look up ODI 10824851 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V267000 · Equipment
Reported: 2018-04-26 (April 26, 2018)
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
NHTSA campaign record ↗21V051000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
NHTSA campaign record ↗21V054000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
NHTSA campaign record ↗