2018 Ford FUSION HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
59 owner complaints analyzed
0 distinct recall campaigns
67,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 27 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 10 of 59 complaints (16.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 20.3% |
| Steering behavior | 8 | 13.6% |
| Transmission and shifting | 7 | 11.9% |
| Electrical and battery issues | 4 | 6.8% |
| Engine operation | 2 | 3.4% |
| Fuel system concerns | 2 | 3.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 10 |
| Electrical System | 8 |
| Unknown Or Other | 8 |
| Service Brakes | 7 |
| Steering | 7 |
| Air Bags | 6 |
| Wheels | 5 |
| Engine | 4 |
Power Train: 10; Electrical System: 8; Unknown Or Other: 8; Service Brakes: 7; Steering: 7; Air Bags: 6; Wheels: 5; Engine: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 3 |
Under 25,000: 6; 25,000 to 49,999: 4; 50,000 to 74,999: 8; 75,000 to 99,999: 3; 100,000 to 149,999: 3; 150,000 and above: 3
50,000 to 74,999 miles has the most reports with usable mileage (8). 32 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 4 |
| 2019 | 5 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 7 |
| 2023 | 9 |
| 2024 | 15 |
| 2025 | 3 |
| 2026 | 3 |
2018: 4; 2019: 5; 2020: 6; 2021: 7; 2022: 7; 2023: 9; 2024: 15; 2025: 3; 2026: 3
Pattern summary
Power Train leads the component reports. Braking behavior appears in 12 complaint narratives. Steering behavior appears in 8 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11085081 · 2018-04-14 (April 14, 2018)
IN MID-FEBRUARY 2018, AFTER JUST OVER 1 MONTH OF OWNERSHIP AND WITH 939 MILES ON THE VEHICLE, THE FRONT PASSENGER SEAT BELT BECAME LOCKED WHILE NOT IN USE. THE SEATBELT WAS LOCKED NOT IN USE UNABLE TO BE USED. THIS WAS DISCOVERED WHILE THE VEHICLE WAS PARKED IN AN OUTDOOR PARKING SPACE AT THE OWNER'S HOME. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY COLLISIONS. THE SEATBELT AND PRE-TENSIONING SYSTEM WAS REPLACED BY THE DEALERSHIP UNDER WARRENTY.
Owner-reported narrative. 939 miles reported. Look up ODI 11085081 at NHTSA ↗
Owner report 11085082 · 2018-04-14 (April 14, 2018)
I WAS DRIVING HOME FROM WORK THROUGH A RESIDENTIAL DISTRICT AND WAS SLOWING TO MAKE TURNS, I EXPERIENCED A HORRIBLE SCREECHING NOISE THAT WAS COMING FROM WHAT SOUNDED LIKE THE FRONT DRIVER SIDE WHEEL AREA. IT SOUNDED LIKE THE SCREECHING OF METAL ON METAL. I FOUND A SAFE LOCATION AND PULLED OFF THE ROAD IN A RESIDENTIAL NEIGHBORHOOD. THE ISSUE OCCURRED AGAIN WHILE TOW TRUCK OPERATOR WAS DRIVING THE VEHICLE ON THE BACK OF HIS FLATBED AND AGAIN APPEARED TO CORRELATE TO USE OF THE BRAKE WHILE DRIVING IT UP THE INCLINED FLAT-BED.
Owner-reported narrative. 2,252 miles reported. Look up ODI 11085082 at NHTSA ↗
Owner report 11102676 · 2018-06-19 (June 19, 2018)
WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WA…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11102676 at NHTSA ↗
Owner report 11153788 · 2018-11-26 (November 26, 2018)
2018 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO SAFETY ISSUE WITH VEHICLE. *LD THE CONSUMER STATED THE OWNER OF THE VEHICLE WAS FOUND DECEASED, WEDGED BETWEEN THE DRIVER'S SIDE DOOR AND THE DOOR POST IN THE DRIVEWAY OF A MOBILE HOME. THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN GEAR. IT APPEARED THE VEHICLE ROLLED UP AGAINST THE STEPS OF THE MOBILE HOME. THE VEHICLE WAS INSPECTED, BUT THERE WERE NO DISCREPANCIES FOUND. *JS
Owner-reported narrative. Look up ODI 11153788 at NHTSA ↗
Owner report 11175253 · 2019-02-25 (February 25, 2019)
2009 FORD. CONSUMER WRITES SEEKING REIMBURSEMENT FOR RENTAL WHILE WAITING FOR TAKATA AIRBAG SAFETY RECALL TO BE REPAIRED ON VEHICLE. *LD *TR
Owner-reported narrative. Look up ODI 11175253 at NHTSA ↗
Owner report 11218735 · 2019-06-09 (June 9, 2019)
THE WIPERS ON THE 2018 FORD FUSION ARE INCREDIBLY SLOW EVEN AT THE HIGHEST SPEED SETTING. EVEN IN MODERATE RAIN THE HIGHEST SPEED WILL NOT CLEAR THE WINDSHIELD FAST ENOUGH. IN A HEAVY DOWNPOUR EVEN ON CITY SURFACE STREETS (35MPH) THE WINDSHIELD BARELY GETS CLEARED, YOU MAY HAVE A TENTH OF A SECOND TO LOOK THROUGH A POINT OF THE WINDSHIELD TO SEE IN FRONT OF YOU BEFORE IT GETS COVERED IN RAIN AGAIN, THEN HAVE TO WAIT OVER A SECOND BEFORE THE WIPER ARM COMES BACK TO CLEAR THE AREA. THE HIGHEST SPEED ON THIS CAR IS COMPARABLE TO THE LOW SPEED SETT…
Owner-reported narrative. 39,000 miles reported. Look up ODI 11218735 at NHTSA ↗
Owner report 11222445 · 2019-06-25 (June 25, 2019)
THE RIMS AND MICHELIN ENERGY SAVERS TIRES ARE UNSAFE; TWICE I HAVE TO REPLACE DUE TO SIMPLE ISSUES SUCH AS BUMPING SLIDING OVER THE MEDIAN AT SLOW SPEED AND BACKING UP, TO GET OFF FROM IT. THE LOW PROFILE AND SKINNY WALLS, NO SPARE FOR HYBRID, ARE UNSAFE!
Owner-reported narrative. 20,000 miles reported. Look up ODI 11222445 at NHTSA ↗
Owner report 11230423 · 2019-07-09 (July 9, 2019)
THE DIAL ON THE COUNCIL (INTERIOR) FOR CHANGING, ENGAGING THE GEARS IS PRICKING MY FINGERS. I HAVE CUTS AND LIFTED SKIN WHERE THE DIAL HAS CAUGHT MY FINGERTIPS WHEN USING (TURNING) THE DIAL TO ENGAGE. THE METAL OR MATERIAL IT'S MADE OF IS POKING OUT IN SOME AREAS NEAR THE BOTTOM EDGE. I TOOK MY CAR INTO THE FORD STORE IN MORGAN HILL, CA. AND NOTHING WAS OR COULD BE DONE TO CORRECT THE PROBLEM. THIS OCCURS EVERY TIME I DRIVE MY CAR.
Owner-reported narrative. Look up ODI 11230423 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.