2019 Ford FUSION HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
35 owner complaints analyzed
0 distinct recall campaigns
54,647 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 8 of 35 complaints (22.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 9 | 25.7% |
| Braking behavior | 4 | 11.4% |
| Electrical and battery issues | 4 | 11.4% |
| Transmission and shifting | 3 | 8.6% |
| Engine operation | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 8 |
| Electrical System | 6 |
| Power Train | 5 |
| Steering | 5 |
| Latches/Locks/Linkages:Trunk Lid:Latch | 4 |
| Air Bags | 3 |
| Structure:Body | 3 |
| Unknown Or Other | 3 |
Engine: 8; Electrical System: 6; Power Train: 5; Steering: 5; Latches/Locks/Linkages:Trunk Lid:Latch: 4; Air Bags: 3; Structure:Body: 3; Unknown Or Other: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 3; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 3; 100,000 to 149,999: 3; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (5). 17 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 4 |
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 5 |
| 2025 | 5 |
| 2026 | 3 |
2019: 4; 2020: 4; 2021: 4; 2022: 3; 2023: 7; 2024: 5; 2025: 5; 2026: 3
Pattern summary
Engine leads the component reports. Steering behavior appears in 9 complaint narratives. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11187067 · 2019-03-15 (March 15, 2019)
TL* THE CONTACT OWNS A 2019 FORD FUSION. AS THE CONTACT PULLED THE VEHICLE INTO A PARKING SPACE AND PLACED THE GEAR INTO PARK, THE ENGINE REVVED THREE TIMES. THE VEHICLE JERKED FORWARD BEFORE SHUTTING OFF ON ITS OWN. A FEW MINUTES LATER, THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE CONTACT CALLED JORGENSEN FORD SALES, INC. (8333 MICHIGAN AVE, DETROIT, MI 48210, [phone removed]) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR SERVICE DEPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER,…
Owner-reported narrative. 100 miles reported. Look up ODI 11187067 at NHTSA ↗
Owner report 11256067 · 2019-09-17 (September 17, 2019)
I REACHED DOWN ON THE RIGHT SIDE OF THE DRIVER'S SEAT TO RETRIEVE A FALLEN OBJECT AND CUT MY WRIST ON A SHARP, RAW, METAL EDGE OF A STAMPING ON THE SIDE OF THE SEAT. LOTS OF BLOOD, BUT NOT A DEEP CUT.
Owner-reported narrative. 24,000 miles reported. Look up ODI 11256067 at NHTSA ↗
Owner report 11278013 · 2019-11-04 (November 4, 2019)
TL* THE CONTACT'S SPOUSE RENTED A 2019 FORD FUSION. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE DRIVER WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUSPENSION FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE WHEEL TO MAKE CONTACT WITH THE INNER WHEEL WELL AND SEIZE IN PLACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE …
Owner-reported narrative. 35,000 miles reported. Look up ODI 11278013 at NHTSA ↗
Owner report 11290551 · 2019-12-30 (December 30, 2019)
2019 FORD FUSION. CONSUMER WRITES IN REGARDS TO ISSUES WITH CRUISE CONTROL. *LD THE CONSUMER STATED THE CRUISE CONTROL WOULD CAUSE THE VEHICLE TO SPEED UP UNINTENTIONALLY. THE CONSUMER RECIEVED A SPEEDING TICKET WHILE USING THE CRUISE CONTROL.*JS
Owner-reported narrative. Look up ODI 11290551 at NHTSA ↗
Owner report 11311535 · 2020-02-25 (February 25, 2020)
DRIVING HOME FROM THE DEALER I WAS ON A WELL LIT ROAD. I LIVE IN A RURAL AREA AND EVEN WITH THE HIGH BEAMS ON IT WAS LIKE THERE WAS NO LIGHT. I DIDN'T SEE THE DEER STANDING ON THE SIDE OF THE ROAD UNTIL I WAS ALMOST NEXT TO IT, THE HIGH BEAMS WERE ON. WHEN I DON'T HAVE THE HIGH BEAMS ON THE LIGHTS ARE VERY DIM AND I'M LUCKY IF I CAN SEE 20 FEET AHEAD. I'M BRING THE VEHICLE BACK TO THE DEALER.
Owner-reported narrative. 32,000 miles reported. Look up ODI 11311535 at NHTSA ↗
Owner report 11331076 · 2020-06-26 (June 26, 2020)
I WAS IN A CAR ACCIDENT THAT ULTIMATELY TOTALED THE CAR. THE AIRBAG UNDER THE DRIVER SIDE DASH CAME OUT BUT THE AIRBAG IN THE STEERING WHEEL DID NOT COME OUT NOR DID THE SEATBELT LOCK. MY HEAD AND FACE HIT THE WINDSHIELD LEAVING ME WITH INJURIES TO MY FACE AND NOSE AND I HAD INJURIES ON THE ENTIRE LEFT SIDE OF MY BODY. I WAS GOING 45 MPH AND FELL ASLEEP AT THE WHEEL. I VEERED OFF INTO A DITCH AND HIT THE OTHER SIDE OF IT. *TR*DT*JB
Owner-reported narrative. 23,000 miles reported. Look up ODI 11331076 at NHTSA ↗
Owner report 11375655 · 2020-11-20 (November 20, 2020)
TL* THE CONTACT OWNS A 2019 FORD FUSION HYBRID. THE CONTACT STATED THAT THE COOLANT LEVEL WAS BELOW THE MINIMUM MARK WHEN THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT AFTER TOPPING OFF THE COOLANT AND DRIVING FOR A WHILE, THE COOLANT LEVEL WAS AGAIN BELOW THE MINIMUM LEVEL. THE VEHICLE WAS TAKEN TO ROD BAKER FORD SLS INC (16101 S LINCOLN HWY, PLAINFIELD, IL 60586) ON APPROXIMATELY TEN SEPARATE OCCASIONS WHERE THE CONTACT WAS PROVIDED DIFFERENT DIAGNOSTIC INFORMATION EACH TIME THE VEHICLE WAS BROUGHT IN. THE MECHANIC PERFORMED A PRESSURE T…
Owner-reported narrative. 28,000 miles reported. Look up ODI 11375655 at NHTSA ↗
Owner report 11383657 · 2020-12-16 (December 16, 2020)
WHEN PLACING MY CAR IN TO PARK IT DOESN'T ACTUALLY GO IN TO PARK. IF YOU GET OUT AFTER IT DOES THIS THE CAR WILL ROLL. THIS IS TERRIFYING. IT STARTED TO ROLL OUT MY DRIVEWAY AFTER PUTTING IT IN PARK. I HAVE TO PUT MY EMERGENCY BRAKE ON SO IT DOESN'T ROLL. I HAVE A VIDEO OF THE INCIDENT BUT I CAN NOT ATTACH IT.
Owner-reported narrative. 47,600 miles reported. Look up ODI 11383657 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.