2014 Ford FOCUS ELECTRIC: complaints, problems and recalls

I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR

Owner-reported narrative. 667 miles reported. Look up ODI 10546011 at NHTSA ↗

I WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY PO…

Owner-reported narrative. 46 miles reported. Look up ODI 10566093 at NHTSA ↗

WITHOUT EARNING, THIS ELECTRIC VEHICLE'S POWER SYSTEMS DIE, EVEN IF FULLY CHARGED. THE CAR IS LEFT INOPERABLE. A ENGINE LIGHT "STOP SAFELY NOW" APPEARS AND THE CAR CAN'T MOVE. VERY DANGEROUS IF IT HAPPENS IN MOVING TRAFFIC. *TR

Owner-reported narrative. 3,600 miles reported. Look up ODI 10594704 at NHTSA ↗

CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR

Owner-reported narrative. 2,850 miles reported. Look up ODI 10604902 at NHTSA ↗

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

Owner-reported narrative. 3,600 miles reported. Look up ODI 10610951 at NHTSA ↗

PURCHASED A 2014 FORD FOCUS ELECTRIC IN JULY OF 2014. ABOUT 1 MONTH AND 1400 MILES LATER I BEGAN TO EXPERIENCE PROBLEMS WITH THE "STOP SAFELY NOW" MESSAGE. VEHICLE WILL IMMEDIATELY LOOSE POWER TO ACCELERATOR WHILE STILL MAINTAINING POWER TO BRAKING AND STEERING. THE PROBLEM HAS OCCURRED 4 TIMES WHILE DRIVING SINCE THE 31ST OF JULY (TODAY IS 5 AUG 2014). ATTEMPTED TO TAKE TO THE DEALER TODAY. HOWEVER, THE ONLY CERTIFIED EV TECHNICIAN IS ON VACATION UNTIL NEXT WEEK. FORD WEBSITE SAYS VEHICLE IS NOT ELIGIBLE FOR CURRENT RECALLS. I WILL ATT…

Owner-reported narrative. 1,400 miles reported. Look up ODI 10619145 at NHTSA ↗

VEHICLE LOST POWER SUDDENLY WITH A WARNING "STOP SAFELY NOW". SINCE THE SPEED WAS LOW AND THERE WASN'T ANYBODY BEHIND ME, I WAS ABLE TO MARGINALLY PULL OVER FROM THE ROAD. TRIED TO POWER CYCLE SEVERAL TIMES AND THE ERROR MESSAGE WENT AWAY. STARTED TO ROLL AND THE MESSAGE POPPED BACK AGAIN AND REGENERATIVE BRAKING STOPPED THE CAR IMMEDIATELY. TRIED 3 TIMES AND EVERY TIME I STARTED TO MOVE THE ERROR MESSAGE WILL KICK IN AND STALL. THE CAR IS AT THE DEALER AND THEY ARE TAKING A LOOK AT IT. MY WIFE WHO WAS DRIVING THE CAR DOESN'T WANT TO DRIVE IT A…

Owner-reported narrative. 9,600 miles reported. Look up ODI 10643392 at NHTSA ↗

ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WO…

Owner-reported narrative. 1,250 miles reported. Look up ODI 10652285 at NHTSA ↗

Reported: 2013-10-30 (October 30, 2013)

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.

Consequence: An unexpected loss of power while driving increases the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Reported: 2018-09-10 (September 10, 2018)

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence: An overheated cord can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.