2015 Ford FOCUS ELECTRIC: complaints, problems and recalls

WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED.

Owner-reported narrative. 1,400 miles reported. Look up ODI 10724651 at NHTSA ↗

MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY T…

Owner-reported narrative. 845 miles reported. Look up ODI 10730238 at NHTSA ↗

ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIALLY WHEN I WAS TRYING TO STOP AND THE WHEELS JUST SPUN FASTER. LUCKILY I HAD ENOUGH DISTANCE IN FRONT AND DIDN'T HIT ANY CAR IN FRONT OF MINE.

Owner-reported narrative. 5,100 miles reported. Look up ODI 10745386 at NHTSA ↗

ON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY.

Owner-reported narrative. 85 miles reported. Look up ODI 10783697 at NHTSA ↗

THIS ENGINE ON THIS VEHICLE SPUTTERS AND HESITATES ON TAKE OFF . AS I CONTINUE TO DRIVE IT TENDS TO CHOKE OR LIKE THE TRANSMISSION IS NOT CHANGING GEARS. I TOOK IT TO THE SERVICE DEPT TWICE AND WAS TOLD THAT THE ELECTRONIC ENGINE HAS TO TO USED TO MY HANDLING THE VEHICLE THAT WAS AFTER 1600 MILES. IT NEVER STRAIGHTENED OUT SO I TOOK IT BACK AT 6000 MILES AND THE SAVE SERVICE ATTENDENT TOLD ME AGAIN THAT IT WAS STILL GETTING USED TO ME. WELL I'M AT 7600 MILES AND IT SPUTTERS, TENDS TO CHOKE WHILE DRIVING ON THE FREEWAY AND WHEN I GET TO A STO…

Owner-reported narrative. 7,600 miles reported. Look up ODI 10865171 at NHTSA ↗

I POWERED ON THE CAR, SELECTED DRIVE OR REVERSE, AND PRESSED THE ACCELERATOR BUT THE CAR DID NOT MOVE. THE GREEN CAR WITH THE ARROWS INDICATING THAT THE CAR IS READY WAS ILLUMINATED AND THE HANDBRAKE WAS RELEASED. THE LIGHT IN THE INSTRUMENT CLUSTER CORRECTLY SHOWED THE GEAR THAT THE LEVER WAS IN, AND WHEN IN REVERSE THE BACKUP CAMERA CAME ON AS USUAL. THERE HAVE BEEN THREE INSTANCES OF THIS MALFUNCTION HAPPENING IN THE PAST TWO WEEKS. WHICH PROMPTED ME TO TAKE IT INTO THE LOCAL FORD SERVICE SHOP. FORD ENGINEERING HAS KNOWN ABOUT THE ISSU…

Owner-reported narrative. 6,500 miles reported. Look up ODI 10871723 at NHTSA ↗

CAR WAS PULLING OUT OF A PARKING LOT WHEN THERE WAS SUDDEN MAXIMAL ACCELERATION RESULTING IN A CRASH WITH PERSONAL INJURY AND PROPERTY DAMAGE.

Owner-reported narrative. 20,000 miles reported. Look up ODI 11023526 at NHTSA ↗

RACK AND PINION EPAS FAILED--GRADUALLY AT FIRST, THEN COMPLETELY. THIS PART HAS BEEN RECALLED IN OTHER FORD MODELS BUT NOT IN MINE--YET. THE REPAIR BILL WAS $2800. IT HAPPENED WITHIN A FEW DAYS OF 3-YR WARRANTY EXPIRATION AND I FILED A CLAIM WITH FORD. THEY REDUCED THE COST BY $2000, BUT I STILL HAVE AN $800 BILL TO PAY TODAY, AS THE CAR HAS BEEN FIXED. I FEEL IT SHOULD BE ALL COVERED UNDER A RECALL EXEMPTION. SHOP IS SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014. REPAIN # 227 328.

Owner-reported narrative. Look up ODI 11121276 at NHTSA ↗

Reported: 2016-06-28 (June 28, 2016)

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.

Consequence: A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.

Reported: 2018-09-10 (September 10, 2018)

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence: An overheated cord can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.