2018 Dodge JOURNEY: complaints, problems and recalls

ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXI…

Owner-reported narrative. 646 miles reported. Look up ODI 11099864 at NHTSA ↗

AFTER PCM AND ECM RECALL REPAIR, BLUETOOTH SYSTEM WOULD NOT CONNECT, CHECK ENGINE LIGHT ON, TOUCH SCREEN RADIO MALFUNCTIONING WHILE DRIVING, ECO COLOR DRIVEING TRACKER NOLONGER WORKED, THE ELECTRONIC GAS MILES WAS INCORRECT (EXP: AFTER PUTING GAS IN MILES SHOWED 115 UNTIL EMPTY, DRIVE 7 MILES THE CAR WOULD SHOW 70 MILES TO EMPTY) BOTH WOULD MALFUNCTION WHILE DRIVING HIGHWAY AND CITY. VEHICLE WOULD NOW SHAKE WHEN IDLING AND WAS HESITATE TO START. VEHICLE HAS BEEN AT DEALERSHIP REPAIR SHOP FOR 7 DAYS FOR SECOND REPAIR.

Owner-reported narrative. Look up ODI 11103911 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

Owner-reported narrative. 200 miles reported. Look up ODI 11110328 at NHTSA ↗

PURCHASED THIS VEHICLE 7/13/2018 AND IT IS NOT EQUIPPED WITH A BACKUP CAMERA. DODGE IS ALSO ADVERTISING THAT THIS IS STANDARD EQUIPMENT ON THE VEHICLE. THEY ALSO DID NOT DISCLOSE THAT THE VEHICLE WAS NOT EQUIPPED. AS FAR AS I KNOW ALL VEHICLES ARE TO BE EQUIPPED BY MAY 1, 2018. THIS WAS PURCHASED FROM PEACOCK IN BRUNSWICK, GA

Owner-reported narrative. Look up ODI 11113355 at NHTSA ↗

I THOUGHT THIS VEHICLE CAME WITH A BACK UP CAMERA? I THOUGH IT WAS MANDATORY THAT ALL VEHICLES SOLD AFTER MAY 2018 WILL HAVE A BACK UP CAMERA INSTALLED.

Owner-reported narrative. 4 miles reported. Look up ODI 11114649 at NHTSA ↗

SOME DAYS MY BRAKE PEDAL FEELS MORE FIRM AND WILL STOP ON A DIME THAN OTHERS TIMES IT FEELS SPONGY OR SOFT AND GOES TO THE FLOOR IT DOES STOP THE VEHICLE BUT WHEN IT'S SPONGY IT TAKES LONGER ALMOST AS IF I'M DRIVING A FREIGHT TRAIN AT 60 MILES AN HOUR HIGHWAY IN OR IN TOWN DRIVING AS OF TODAY I DON'T HAVE ANY OTHER COMPLAINTS OTHER THAN THE BRAKES

Owner-reported narrative. Look up ODI 11123982 at NHTSA ↗

WAS RAINING AND WHEN I WENT TO BREAK IT'S LIKE THERE WAS A LITTLE BIT A BREAK FAILURE LIKE IT DID NOT WANT TO STOP THE VEHICLE AND I ENDED UP SKIDINGBEFORE THE VEHICLE CAME TO A STOP BUT DID NOT HIT ANYTHING SO IT'S LIKE IT IT DID NOT WANT TO GRIP THE PAVEMENT OR STOP UNTIL IT ACTUALLY GRIPPED

Owner-reported narrative. 5,650 miles reported. Look up ODI 11133463 at NHTSA ↗

TAKATA RECALL. MY VEHICLE BRAKES HAS A PAUSE BETWEEN THEM. WHEN I AM COMING TO A STOP IT TAKE A WHILE TO BREAK. THE BREAKS ARE NOT CONSISTENT THIS IS VERY SCARY, I WAS DRIVING ON THE FREEWAY YESTERDAY AND THE BREAKS TOOK A WHILE TO ACTUALLY START BREAKING. THESE BREAKS ARE NOT RIGHT. I WAS TOLD AFTER 500 MILES THE CAR WOULD BREAK IN AND DRIVE BETTER. BUT STILL DRIVING THE SAME. VERY DANGEROUS FOR MYSELF AND MY FAMILY.

Owner-reported narrative. 1,400 miles reported. Look up ODI 11139387 at NHTSA ↗

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Reported: 2018-06-14 (June 14, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.

Reported: 2018-06-14 (June 14, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: A loss of image in the rearview camera while backing up can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

Reported: 2018-08-09 (August 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Reported: 2018-08-09 (August 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Reported: 2022-09-29 (September 29, 2022)

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.